5501 North Hacienda del Sol Road, Tucson, AZ 85718, United States of America
#6 of 106 hotels in Tucson
Guests' ChoiceBased on 392 hotel reviews
9.0Cleanliness
9.5
Comfort
9.4
Location
9.5
Facilities
9.4
Staff
9.4
Value for money
8.4
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 26, 2024
George
United States of AmericaWe did not love the soft bed. We also did not love the proximity of the road to the room, especially as the sliding glass doors of the room face the well-walked road. The hotel had not quite completed the EV charging stations during our visit. This was not a problem as the supercharger stations were nearby.
Beautiful grounds immaculately maintained. Service providers were informed, courteous and professional. The breakfast menu had many excellent options including Gluten Free options. The room was spacious and perfectly maintained. Good location meant excellent hiking and even a bit of shopping. Also good proximity to Tesla supercharging stations.
Stayed in April 2024
Reviewed: April 26, 2024
Ressel
United States of AmericaFood choices for appetizers and dinner-did not account for blander diets
Texting asking if I needed anything
Stayed in March 2024
Reviewed: April 26, 2024
W
United States of AmericaBreakfast listed at $20 pp on booking.com, but prices ala cart and hard to bring in at $20 or less as a cup of coffee was $6 plus 8% tax and a tip. They have free coffee near check in, so better to grab a free cup and take to the restaurant
Great property, location and views. Three pools and very well landscaped.
Stayed in April 2024
Reviewed: April 9, 2024
Lorena
United States of AmericaWhen you travel laundry service is always a bonus. I did not find the restaurant for breakfast but did not look very hard. Complementary coffee was a great.
The landscaping was the best part of the facility. It reminded me of my families Hacienda when I was a child. Specially the libary was a bonus to drink your morning coffee and do research on what activities I wanted to do during the day. The views of the mountain range are inspiration for a piece of art. Will like to stay here again. The price during the weekend was a little pricy for me but it was worth it.
Stayed in April 2024
Reviewed: March 29, 2024
Laura
CanadaTwas all good!
Staff was delightful, Our Sonoran King Room was not only authentic, renovated, comfortable and spacious, but kept clean to a standard that these two neat freaks absolutely approved of! The views were lovely. Cocktails in the hot tub after days of hiking and biking was a delight. Happy Hour speicals a welcome bonus.
Stayed in March 2024
Reviewed: March 28, 2024
Ressel
United States of AmericaLocation, rooms, history
I have never been in a place with more attentive staff and kind -the staff was kind and caring and real
Stayed in March 2024
Reviewed: March 24, 2024
Allan
United States of AmericaA few picky things. No ice machine nearby. Housekeeping stocked only one toilet roll. Toilet seat was broken but went unnoticed by housekeeping. Partly our fault since we didn't report it. Bar was rather small and dark, off to the side in an area full of desert splendor. Needed a view.
Breakfast was excellent although not included in the base hotel price. We stayed in the older part of the resort in a room featuring 1920s Spanish architecture and furnishings which we liked a lot but maybe other guests would not. Dinner was also excellent but did require reservations.. Made use of their warm water pool even though temperatures were in the 60s and low 70s. The grounds were lovely rife with the local vegetation including the giant Surgaro cactus. The staff was generally friendly and helpful.
Stayed in March 2024
Reviewed: March 20, 2024
Loreley
United States of AmericaI was in room 2 which is behind valet parking so I wasn’t crazy about the location of the room especially walking through the courtyard in a robe to get to the pool. I wish there was a bathtub.
Great location in the Catalina foothills. Beautiful grounds of the hotel. Accommodating staff.
Stayed in March 2024
Reviewed: March 18, 2024
Kari
United States of AmericaEverything was way over priced
The room was rustic and charming. Most of the staff were friendly.
Stayed in February 2024
Reviewed: March 4, 2024
Jane
United States of AmericaBeautiful setting and many different areas to enjoy the outside. Gardens, pools and fire pits. Also two restaurants with excellent food. An amazing spa!
Stayed in February 2024
Reviewed: February 17, 2024
Sally
United States of AmericaMeals were exceptional and so were the staff. Busy every day but staff accommodated us.
Stayed in February 2024
Reviewed: February 10, 2024
Jacqueline
United States of AmericaAvailable parking close to room was tight.
Beautiful facilities, very friendly staff, beautiful manicured grounds that were nicely lit in evening. Very comfortable accommodations all around.
Stayed in January 2024
Reviewed: February 8, 2024
Cathy
United States of AmericaOur pool was under maintenance.
Both restaurants were good. The grounds were gorgeous.
Stayed in February 2024
Reviewed: February 4, 2024
Mitchell
United States of AmericaBeautiful hotel inside and out. Great design, relaxing, calming, easy to focus on work while needed and then relax when finished for the day. Pools were great. Tucson in January can be chilly, but still got some sun and enjoyed the heated pools. Happy hour was good, nothing overly special to write home about it, but the restaurant in general was fantastic. Regular dinner was amazing. Venue space was fun for a hotel. I only notate the happy hour because it didn't seem like any motivating factor or huge deal (maybe a couple bucks off an app or a dollar off a pint), so the HH special didn't really entice me any more than when I saw the regular dinner menu and heard the recommendations already did on their own. Great food. Cozy but lively space and seating. Staff were beyond friendly and helpful. They made me feel special and well taken care of every minute of my trip. Coffee in the lobby in the morning was appreciated and delicious. People underestimate a solidly top notch cup of coffee in the morning, especially one that doesn't involve commutes, waiting in line, or $6+ price tags. It was great! The ammenities were great too. Love the soaps bath products, and the bottle water was a plus, especially in the desert. Views from the room were also gorgeous and memorable, to say the least. I look forward to returning again, and I most definitely will.
Stayed in January 2024
Reviewed: February 3, 2024
Anita
United States of AmericaThe landscaping and views were amazing. There are multiple courtyards and patios with fountains and flowers, even in winter. The food was very good as well.
Stayed in January 2024
Reviewed: January 24, 2024
Patricia
United States of AmericaThe scenery, gardens, staff, food, customer service, room comfort and services are beyond exceptional. This is our third visit and we look forward to many more.
Stayed in January 2024
Reviewed: January 21, 2024
Ramie
United States of AmericaIt showed one price then added a bunch of fees
It was beautifully landscaped the room was nice
Stayed in January 2024
Reviewed: January 16, 2024
Fred
United States of Americaadded. a service charge for exercise room
Stayed in January 2024
Reviewed: January 16, 2024
Claire
United States of AmericaThe bed and pillows were old, not all that comfortable. The kleenex felt like sandpaper. The light in the bathroom was very low and very poor quality for doing hair and makeup. When we first arrived and checked in late in the evening after dark, we would have appreciated an escort to our room, which was secluded and hard to find.
Excellent, except the coffee was always lukewarm, not hot
Stayed in January 2024
Reviewed: January 6, 2024
Christina
United States of AmericaI loved the hotel vibe. historic, glamorous, small touches. Felt cozy while also luxurious. Staff all very friendly. Rooms clean and quiet. Stunning setting.
Stayed in January 2024
Reviewed: January 4, 2024
Tanya
United States of AmericaInsulation between floors is lacking. The room above us you could hear everything.
Beautiful grounds, well kept and pleasant l. The staff were all so nice and welcoming. The food in the restaurant was good and service was great.
Stayed in December 2023
Reviewed: December 30, 2023
Jim
United States of AmericaThe price. Doubled from the normal rate. It was the holiday and we knew going into the visit. Still doesn’t change the scenario.
Everything. Our morning waitress, Mary, was sensational.
Stayed in December 2023
Reviewed: December 21, 2023
Linda
United States of AmericaNothing.. it was beautiful
Had all services and very easy to find from airport in Tuscan
Stayed in December 2023
Reviewed: December 8, 2023
Krissann
United States of AmericaNothing I didn't like.
Gorgeous property, lovely rooms. Great restaurants. Great ambience!
Stayed in November 2023
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