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Reviews of Motel 6 Hagerstown MD This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

11321 Massey Blvd, Hagerstown, 21740, United States of America

#15 of 22 hotels in Hagerstown

Guests' Choice

Review Score

Based on 299 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.8

  • Location

    7.9

  • Facilities

    6.5

  • Staff

    7.6

  • Value for money

    7.1

  • Free WiFi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 1, 2024

    5.0
    Ok. Wouldn’t stay again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty. One bath towel, 3 hand towels and all had hair on them. Floor was dirty, beds were metal and made a lot of noise

    Convenient to where we were heading. Easy access from interstate and close to a lot of food

    Stayed in March 2024

  • Reviewed: February 27, 2024

    7.0
    The place was clean.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    When checking out in the morning the morning manger wasn’t so nice. He just wasn’t nice at all.

    The night manager was nice

    Stayed in February 2024

  • Reviewed: February 16, 2024

    7.0
    Good
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    n/a

    Stayed in February 2024

  • Reviewed: February 6, 2024

    7.0
    Clean room, pleasant staff and personell.
    • Business trip
    • Couple
    • Quadruple Room - Disability Access - Non-Smoking
    • Stayed 6 nights

    My neighbors are very loud late into the evening

    The location is excellent, and my room is always clean....always clean. My neighbors are very loud late at night. That is my only area of distress. The staff is always so polite and easy to respond to. It is so appreciated. It is one of the reasons I continue to stay here. I am on a travel assignment and this motel works for me.

    Stayed in February 2024

  • Reviewed: November 12, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Quadruple Room - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast & no hair dryer, cap, hangers & drawers. The bath tub was partially blocked.

    Cleaniness & location near beautiful mall.

    Stayed in November 2023

  • Reviewed: October 23, 2023

    5.0
    Since all we really needed was a place to catch a few hours sleep, it was adequate
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night

    The room was stark, with no lamps, only a few overhead lights. The composite floor could use a good cleaning, the bathroom door latch is missing, the TV is small with a broken remote, two very small towels and a roach in the bathtub, the beds could use a new mattress, the pillows are flat

    Considering the fact the motel is on a major road by the shopping mall it was fairly quiet in the room.

    Stayed in October 2023

  • Reviewed: September 3, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It could have been a little cleaner and a bit too pricey

    Stayed in September 2023

  • Reviewed: August 20, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Clean and comfortable room. Staff friendly and helpful. Price perfect for an overnight stay.

    Stayed in August 2023

  • Reviewed: August 7, 2023

    6.0
    The room was available and ready when I arrived and I stayed the full night
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The internet was not available and/or working at anytime no matter the time of the night.

    The room was clean and ready for me to occupy the room.

    Stayed in July 2023

  • Reviewed: July 13, 2023

    6.0
    A cheap motel said Ted to Fred. You get what you pay for!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Easy to get in but tricky to drive to the mall which was set back across a divided street Could not access wi-go at night Too many already on line Had access in morning

    Stayed in July 2023

  • Reviewed: June 24, 2023

    5.0
    Booked the room, had to respond to a emergency and had a better stay at my brother’s hospital room
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/a

    N/-

    Stayed in June 2023

  • Reviewed: May 27, 2023

    7.0
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: May 18, 2023

    5.0
    Fair
    • Family with young children
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The price is exceptional, my family and I are homeless and it's not been bad. I was accused of stealing towels and blankets. IDK why I would do that to check back in. We have been here since 5/7, and honestly, I believe I deserved more respect, considering I've spent close to 3 grand, and I was being threatened to not be able to check back in over 2 dollar towels??? REALLY

    Stayed in May 2023

  • Reviewed: May 9, 2023

    5.0
    You get what you pay for and sometimes less
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Location was lousy in suites #100 and up, located right beside a 4way traffic light of 4 lane roads with turn lights. Traffic noise was not expected. No breakfast or area to even consider eating a breakfast, as it was staff behind glass cages (like you would see in the movies for lesser establishments) bathrooms are tiny, a tub and a commode, door cannot be opened if someone is using commode, no room as legs are almost against the opposite wall. No daily maid service, (3 day stay) she waited until we left at 730AM the last day to get in and work the room. WIFI was open service, but rather slow, TV selection about 35 channels. Breakfast was in the booking advertisement, but not offered or available at the motel (yes, it's a 50's style Motel)

    This is what you would call an old Motel with individual units side by side open to the parking lot. There was no breakfast, which was in the promotion of the hotel. Only a small kiosk of goods available until 10PM (Chips/snacks) Nice old Pine floors in rooms, but uneven in spots.

    Stayed in May 2023

  • Reviewed: February 20, 2023

    5.0
    adequate
    • Leisure trip
    • Solo traveler
    • Quadruple Room - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    bath towels were skimpy, no lamps

    location, value, pet friendly, spacious

    Stayed in February 2023

  • Reviewed: January 6, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No coffee pot in the room

    Nothing

    Stayed in January 2023

  • Reviewed: October 4, 2022

    5.0
    Stay at this property only because of its convenient location for my 950 mile trip - and the price.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night

    No phone service

    No breakfast

    Stayed in September 2022

  • Reviewed: September 27, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't like that we couldn't get no extra towels and to find out that the whole staff there doesn't speak any English whatsoever but they can say yes they just don't know what it means

    The door is actually worked and it wasn't that bad and getting in my room

    Stayed in September 2022

  • Reviewed: September 6, 2022

    7.0
    Met my expectations. Good at midnight if you just need a place to rest your head for a few hours.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Checking in took a bit longer than most places.

    Good location right of the expressway and price was equivalent to the accommodations. My wife and I had planned on traveling through the night and maybe grabbing a nap in a rest area for a bit but, decided on getting a room here and opted for 4 or 5 hours of sleep in bed instead. If all you want or need is a bed and a private bathroom, this place can accommodate you. We did not utilize the facilities in any other way so, I can not speak on any of that.

    Stayed in September 2022

  • Reviewed: July 30, 2022

    5.0
    Broken AC
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The AC was broken. When asked multiple days to move to a room with working AC was given a choice of multiple rooms all as hot as my first room . Staff was so nice and apologized . It was in the 90 when I was there .

    Loved the bed and size of the room !

    Stayed in July 2022

  • Reviewed: July 24, 2022

    7.0
    Ok 👍
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Need more light. Lamps next to bed. LED lights too bright.

    Locations great. Great value. Nice lil hotel.

    Stayed in April 2022

  • Reviewed: July 2, 2022

    5.0
    Adequate but mediocre.
    • With a pet
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The information on pet accommodations and fees was vague and ended up being pretty expensive. That bothers me. I did not expect it to be excellent accommodations as it was a lower rated motel but the bed was comfortable, the amenities were nonexistent,. It appeared to be a mom and pop type of ownership and I would always want to support that if I can. So I did not make a fuss even though the pet fee was very high and not clear until I checked in.

    Convenience to Travel route.

    Stayed in June 2022

  • Reviewed: June 29, 2022

    5.0
    Hotel upgrades needed...
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was fairly clean, but, the toilet seat was coming off and the blankets were worn and dingy. The tv remote had been taped up from some sort of previous damage and one of the beds' boxspring was literally broken. When I sat on the side of the bed, that whole side caved in. Refrigerator was dirty and I had to wipe it out before storing my food. Bedside table not in great condition and contained a leg from another piece of furniture.

    The location was great; very close to shopping.

    Stayed in June 2022

  • Reviewed: June 17, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Needs updating.

    Did not have breakfast.

    Stayed in May 2022

Showing 1 - 25

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