17270 Valley Mall Road, Hagerstown, MD 21740, United States of America
#5 of 23 hotels in Hagerstown
Guests' ChoiceBased on 148 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.0
Facilities
8.6
Staff
9.1
Value for money
8.2
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 20, 2024
Micheal
United States of AmericaThe bathroom door in room seemed to close real load like when it latched shut made loud sound but that’s not a problem or anything just something I thought I’d let u all know
Didnt have breakfast everything was very nice in my opinion
Stayed in May 2024
Reviewed: May 15, 2024
Margaret
United States of AmericaThere was nothing we didn’t like!
The location was great and only about a 10 minute drive into town. The hotel was very clean and comfortable and the breakfast was good.
Stayed in May 2024
Reviewed: May 13, 2024
Lawrence
United States of AmericaThe box
Decent
Stayed in May 2024
Reviewed: May 9, 2024
Savina
United States of Americaloved it
Stayed in April 2024
Reviewed: February 15, 2024
Sylvenna
United States of AmericaEverything was great rooms was clean and Hugh. Staff friendly and helpful. Pool and jacuzzi were very maintained. Close to mall and restaurants. Really calming atmosphere.
Stayed in February 2024
Reviewed: January 5, 2024
Mariana
United States of AmericaEverything was amazing
Stayed in October 2023
Reviewed: October 21, 2023
Tracy
United States of AmericaThe beds were to hard for me, I have RA and fibromyalgia. Also one pillow case had slobber ring from previous occupant. I didn’t notice it till after I laid my head on it. Gross No good channel selection on TV . It would have been nice to have at least one coffee pack for each day of stay. I had to call to get more and a selection of flavored creamers would have been nice in the empty fridge which I did use to put my medication in, which I needed, thanks
No breakfast, didn’t want to pay extra for it
Stayed in October 2023
Reviewed: September 18, 2023
Jon
United States of AmericaAll good!
Didn’t eat!
Stayed in September 2023
Reviewed: August 20, 2023
Richard
United States of AmericaNo one around at 6am to check me out.
For the price I paid there should have been a free breakfast.
Stayed in August 2023
Reviewed: April 22, 2023
Peter
United States of AmericaThe staff was exceptional, especially Beth at checkout. Rooms were large and comfortable.
Stayed in April 2023
Reviewed: March 17, 2023
Natalie
United States of AmericaI didn’t like that to purchase alcohol stopped at 11pm.
property was very clean and staff very friendly.
Stayed in January 2023
Reviewed: March 12, 2023
Raquel
United States of AmericaVery large room. Very clean. The staff was very friendly and helpful.
Stayed in March 2023
Reviewed: March 10, 2023
Marjorie
United States of AmericaThe ONLY thing I would suggest is to make this a NON SMOKING FACILITY to include the front door area. Thank heavens all the inside of the hotel is NON SMOKING, but if you are allergic to smoke the way I am, you can't even risk walking by folks smoking. There were often 3- 4 people smoking right at the front door. Not cool. We had no other way to get in the hotel.
We were visiting a relative for a week, we loved the little "apartment" set up. The separate area for the mini kitchen, desk and sofa made this visit very comfortable. We specifically tried to find a place or a VBRO that had a "kitchen" with a refrigerator. This Springhill Suites had it all, plus it was a lot closer to Homewood Nursing Home.
Stayed in February 2023
Reviewed: January 30, 2023
Ebony
United States of AmericaThe indoor pool temperature was freezing cold.
The hotel has been updated since my last visit. Everything is modern, clean, and the staff was friendly and helpful.
Stayed in January 2023
Reviewed: November 25, 2022
Alan
United States of AmericaThe middle Elevator would close than open again and close a second time before taking us up to our floor. Nothing major, but it freighted my partner since she’s already not a big fan of taking elevators.
It had available parking during arrival, elevator access, had options to look up YouTube, Netflix, and Amazon prime considering I don’t watch cable tv.
Stayed in November 2022
Reviewed: November 13, 2022
Omeh
NigeriaIt was very great place I feel like I'm at home thanks so much guys
It was great place I love it?
Stayed in October 2022
Reviewed: October 31, 2022
Mary
United States of Americaexpensive food at bistro
location
Stayed in October 2022
Reviewed: October 10, 2022
Mahon
United States of AmericaEverything I expected was in place and more. NO COMPLAINTS
your staff was very friendly, but also professional. You should be very proud on your employees
Stayed in October 2022
Reviewed: September 27, 2022
Henry
United States of AmericaI was charged more then what I was told my total was on Bookings.com
was clean and location good
Stayed in September 2022
Reviewed: September 24, 2022
Bridget
United States of Americawhirlpool was cold. Not hot at all
very nice and clean
Stayed in September 2022
Reviewed: September 19, 2022
Lynn
United States of AmericaWe absolutely loved the mattress and pillows. We felt like we were sleeping and floating on a cloud ☁️ Very good nights sleep.
Stayed in September 2022
Reviewed: September 10, 2022
Melissa
United States of Americagreat location and very clean
Stayed in September 2022
Reviewed: August 14, 2022
Ann
United States of AmericaWe liked our breakfast sandwiches and the coffee. The concept for breakfast is odd and expensive. The breakfast is certainly better than other motels including Fairfield Inn by Marriott.
Stayed in August 2022
Reviewed: July 20, 2022
Jennifer
United States of AmericaPool was not open...main reason we chose this hotel. Price was a little high for a room for 1 night for myself and my 11yr old.
Staff members were kind and respectful. Great convos with the girl that ran the Starbucks while she prepped my order. Room was clean and comfy
Stayed in July 2022
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