120 South West Water Street, Des Moines, IA 50309, United States of America
#21 of 42 hotels in Des Moines
Guests' ChoiceBased on 134 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
9.1
Facilities
8.3
Staff
8.7
Value for money
7.7
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 2, 2024
Katherine
United States of AmericaThe free breakfast was great. The staff was very friendly. You didn’t have to wait long for the elevator.
Stayed in May 2024
Reviewed: April 30, 2024
Peggy
United States of AmericaThe pool room was extremely HOT. To the point that my kids could not swim for long because it was making them sick.
Staff was extremely friendly & helpful.
Stayed in April 2024
Reviewed: March 3, 2024
Sarah
United States of AmericaI heard a dog bark all night. It sounded like it was in the room beside me. The shower water pressure was horrible though. There was barely enough pressure to rinse the shampoo out of my head
The view out of my window was so gorgeous. The breakfast was good for hotel food. Lots of variety. The staff was very friendly
Stayed in March 2024
Reviewed: February 23, 2024
Stacey
United States of AmericaThe only thing we didn't love about our stay was that we weren't able to check in until after 10pm. When you park in the parking garage there isn't a way to get to the hotel that late without keys so you have to go down to the street with all your luggage and wall around to tbe lobby entrance. The bed was very comfortable, water pressure in shower was decent for a hotel, the breakfast had many options and it's a great location for any activities at Walls Fargo Arena.
Stayed in December 2023
Reviewed: January 13, 2024
Christine
United States of AmericaThe front desk clerk was not friendly.
Nice comfortable room. Really liked the breakfast in the morning.
Stayed in November 2023
Reviewed: January 6, 2024
Katherine
United States of AmericaThe pool was put of service, breakfast wasn’t good and the shower fixtures weren’t in good condition
Location is good
Stayed in January 2024
Reviewed: January 2, 2024
Erin
United States of AmericaParking garage was a little tricky because different levels were different hotels.
10-15 minute walk to bars/restaurants. Complemtary water/select pops in lobby. Easy access to the little convenience store, and can go at any time day/night.
Stayed in January 2024
Reviewed: October 26, 2023
Robert
United States of AmericaFree parking. I put parking as a filter and this location does indeed offer parking but for a fee. I should have put free parking as a filter.
I didn’t intend to stay downtown but was booking on the road and picked this location. I was glad I did as we’d not have seen downtown otherwise and it’s a very nice downtown.
Stayed in September 2023
Reviewed: October 9, 2023
Maralee
United States of AmericaThe breakfast wasn’t great and the hot tub was broken. The staff wasn’t very friendly and at times not available when needed. The tv in the room didn’t work.
It was clean and modern, and had a lot of amenities that we liked.
Stayed in October 2023
Reviewed: October 2, 2023
Quang
United States of AmericaWe really enjoyed the stay at Hampton Inn.
Stayed in September 2023
Reviewed: September 26, 2023
Andrew
United KingdomRoom was a little noisy from neighbouring rooms. Would have liked a ceiling light in main area of room.
Breakfast was well presented with a good choice of food and drinks. Presentation was excellent and everything was spotlessly clean
Stayed in September 2023
Reviewed: September 16, 2023
Bobbie
United KingdomNothing
Good location in a nice area
Stayed in September 2023
Reviewed: August 15, 2023
Jenny
United States of AmericaI was disappointed that the door to the room and the door to the bathroom were so hard to close and open. Almost had to kick the door to open it while unlocking it.
Most everything was great. The location and and parking were perfect! We were able to walk around and see so many different things.
Stayed in August 2023
Reviewed: August 1, 2023
George
United States of AmericaGreat location to stay after watching the Iowa Cubs
Stayed in July 2023
Reviewed: July 31, 2023
Mary
United States of AmericaNo housekeeping at all not even garbage or towels. At check out when I commented I was told you have to request housekeeping
Excellent location great balcony view quiet large room
Stayed in July 2023
Reviewed: July 10, 2023
George
United States of AmericaThe pool and hot tub water were cold.
The breakfast was very good. It is the perfect location for an Iowa Cubs game and stay overnight.
Stayed in July 2023
Reviewed: May 16, 2023
Denton
United States of AmericaThe river location.
Stayed in May 2023
Reviewed: April 21, 2023
Osmar
United States of AmericaLast time I arrived everything was perfect this time the Wi-Fi was out and the bathroom light stopped working. I figured out the Wi-Fi wasn’t connected and promptly fixed it but normally the place should be checked and fixed before checking in. Also the Tv stand wasn’t able to stretch out to the bedside since the mount was farther away on the wall. Other than that it was great, just minor complaints.
It’s welcoming and in the middle of downtown area so there’s plenty to do.
Stayed in April 2023
Reviewed: March 9, 2023
Dilks
United States of AmericaSmall king bed. The hot tub was luke warm due to have be drained two days prior to my stay. Hard to find hot tubs near downtown Des Moines
Stayed in March 2023
Reviewed: July 11, 2022
Matt
United States of AmericaThere weren't any veggies to add or in anything
Cold and warm options. Different drinks. Plenty of room to spread out
Stayed in June 2022
Reviewed: July 7, 2022
Kris
United States of AmericaWe loved the location as it was within walking distance to the Iowa Cubs game we were attending, as well as the river walk and bars/restaurants. The fireworks both nights, provided by the Iowa Cubs, were fantastic and we had the perfect view from our balcony. We also loved the view of the river from our balcony.
Stayed in July 2022
Reviewed: July 5, 2022
George
United States of AmericaThe room was very clean. probably the cleanest I've ever stayed in.
Stayed in July 2022
Reviewed: March 26, 2022
Lance
United States of AmericaThe price was a lot and then you have to pay a meter to park along a street or pay to park in a parking garage for additional rate!! Lots of unknowns before getting there and paying extra on top of a expensive room!!
Everything was clean and nice!!
Stayed in February 2022
Reviewed: March 12, 2022
Eric
United States of AmericaPool chemicals were terrible. We almost left a day early because our daughters eyes were so red. Crumb like chemicals were around the pool & it was hard to breathe at times.
Good variety. Staff was friendly.
Stayed in March 2022
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