Reviews of Hampton Inn & Suites San Antonio-Downtown/Market Square This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
411 South Flores Street, San Antonio, TX 78205, United States of America
#161 of 319 hotels in San Antonio
Guests' ChoiceReview Score
Based on 498 hotel reviews
7.8Score breakdown
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Cleanliness
8.2
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Comfort
8.3
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Location
8.3
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Facilities
8.1
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Staff
8.3
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Value for money
7.8
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Free Wifi
8.4
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Reviewed: May 3, 2024
Gilbert
United States of America12 Reviews8.0“Our king suite was spacious, clean and comfortable.”- • Leisure trip
- • Couple
- • King Studio Suite - Non Smoking
- • Stayed 2 nights
Although the room was great, the couch bed could probably be replaced or at least cleaned and new mattress. There was only one working elevator which turned into a longer wait time when coming and going. Although probably not possible could definitely use additional parking for vehicles.
We reserved a king suite for the weekend. The room was spacious, clean and comfortable. The breakfast was good, could have a little more variety, but offered about the same as most hotels.
Stayed in April 2024
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Reviewed: April 29, 2024
Valerie
United States of America1 review9.0Wonderful- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The parking spaces not enough and over crowded and the entrance and exit of the parking lot not safe.
Everything closed by great location. Very accommodating
Stayed in April 2024
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Reviewed: April 28, 2024
Charles
United States of America1 review8.0“Had fun”- • Leisure trip
- • Couple
- • King Room with Sofa Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
👍
Stayed in April 2024
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Reviewed: April 15, 2024
Diamond
United States of America3 Reviews9.0“We came into town to tour some apartments before relocating in the area. Great stay!”- • Business trip
- • Family with young children
- • King Studio Suite - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The parking was challenging in the evening due to location additional parking, street parking, etc. would have been very beneficial.
Parking was difficult after returning in the evening. But other than that it wasn’t too bad! We did not eat breakfast but we loved the room and amenities.
Stayed in April 2024
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Reviewed: March 30, 2024
Katarina
United States of America8 Reviews1 helpful vote9.0“As always, Hampton Inn doesn’t disappoint.”- • Leisure trip
- • Family with young children
- • King Studio Suite - Non Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
Parking - charge and location
Breakfast, room, pool.
Stayed in March 2024
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Reviewed: March 25, 2024
Yvon
Canada1 review9.0“Very good”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds (4 Adults)
- • Stayed 2 nights
A bit to expensive
Stayed in March 2024
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Reviewed: March 22, 2024
Michelle
United States of America3 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds (4 Adults)
- • Stayed 3 nights
- • Submitted from a mobile device
One of the days we had another family open our door with a key they were given Told they accidentally gave them our room key because we had the same last names Called downstairs was given new keys Was told we'd be reimbursed for the day.
Staff was great had a minor incident but was told it would be taken care of. Would like to follow up with that.
Stayed in March 2024
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Reviewed: March 21, 2024
Alicia
United States of America7 Reviews2 helpful votes7.0“San Antonio 10min walk to Market Square”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds (4 Adults)
- • Stayed 2 nights
- • Submitted from a mobile device
Parking, elevators need maintenance, small pool
Cleanliness of hotel, breakfast, space in areas, hospitality
Stayed in March 2024
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Reviewed: March 12, 2024
Glenn
United States of America1 review9.0“Enjoyable”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Parking was horrible. Not enough space available for all guest.
Breakfast was great each morning. Plenty of good choices.
Stayed in March 2024
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Reviewed: February 4, 2024
Amber
United States of America1 review9.0“Perfect for a family stay!”- • Family with young children
- • King Room with Sofa Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
It’s too close to the road way! Traffic too noisy!
Super clean and friendly staff
Stayed in February 2024
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Reviewed: January 23, 2024
Abdur
Canada4 Reviews2 helpful votes8.0“Very clean and good break fast!”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 1 night
Parking is not included in room price.
Stayed in January 2024
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Reviewed: January 22, 2024
Latonya
United States of America3 Reviews2 helpful votes8.0“Quick Review”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast wasn't the best. The sausages needed to be baked longer. More food selections would've been appreciated. The refrigerator was not cold.
The hotel was centrally located in the middle of the places i was visiting. It was clean, and the staff was friendly.
Stayed in January 2024
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Reviewed: January 18, 2024
Sharon
South Africa27 Reviews1 helpful vote9.0“Well worth your stay and value for money”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds (4 Adults)
- • Stayed 1 night
Quite central to the attractions we wanted to see
Stayed in December 2023
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Reviewed: January 12, 2024
Lorreine
United States of America17 Reviews1 helpful vote8.0“Nice location, nice staff! Really good cost benefit!”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds (4 Adults)
- • Stayed 1 night
- • Submitted from a mobile device
A suggestion: please include label for the food indicating if it suitable for vegetarian and vegan people!
Very nice staff and cleanliness!
Stayed in January 2024
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Reviewed: January 5, 2024
Alma
United States of America7 Reviews9.0“New years”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds (4 Adults)
- • Stayed 2 nights
- • Submitted from a mobile device
The ladies at breakfast were a little rude and in a hurry to close the kitchen. We had about 5 minutes before the breakfast ended, and I couldn't get a waffle bc the lady said it wasn't enough time anymore
We love the location close to everything and a HEB across the street.
Stayed in January 2024
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Reviewed: December 14, 2023
Tiffany
United States of America5 Reviews1 helpful vote7.0“90% worth the cost”- • Business trip
- • Couple
- • Queen Room with Two Queen Beds (4 Adults)
- • Stayed 3 nights
The breakfast was horrible. The frozen eggs were still cold and the attendant only served small amounts of food at a time creating long lines of people waiting. Saturday night of my stay, the guest above me was noisy and walked heavily footed around the room all night. Litterly all night. We had almost no sleep. I informed the desk the next morning- they just smiled and said " oh no, Im sorry. " I understand it's a arkward situation for the team to handle on both ends, however the way I see it is I paid over $100 that night for a place to sleep. We got no sleep, then woke up the next morning to half frozen eggs and potatoes, no bacon and long lines for the waffel makers and toasters and bacon. Team members smiling at me and telling me you're sorry only made me my sleep deprived hangry attiute worse. I feel the night should have been refunded or discounted.
The hotel was clean and the staff were welcoming.
Stayed in December 2023
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Reviewed: December 12, 2023
Hernandez
United States of America2 Reviews9.0“Ninfa greeted with a welcome so warm, I felt as if we had known each other for years...”- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds (4 Adults)
- • Stayed 3 nights
- • Submitted from a mobile device
Checkout time around 2pm would have been nicer.
I was able to walk to my meetings everyday and save on downtown parking rates.
Stayed in December 2023
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Reviewed: November 27, 2023
Liliana
United States of America3 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds (4 Adults)
- • Stayed 4 nights
- • Submitted from a mobile device
Quite far from downtown to walk
The breakfast was super
Stayed in November 2023
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Reviewed: November 27, 2023
Carlos
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Mobility and Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
I didn't like that I see my bill and I got charges for the parking spot they don't tell me about that and my bill went up it wasn't what you guys from book.com said on it I wish I can get that refund that money
Location and rooms even though smell weird at first
Stayed in November 2023
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Reviewed: November 23, 2023
Marina
United States of America10 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
N/A
I loved everything will highly stay again for sure
Stayed in November 2023
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Reviewed: November 17, 2023
Paul
United States of America9 Reviews9.0“This Hampton Inn has a great location with free parking. All "the basics" were good.”- • Business trip
- • Solo traveler
- • King Studio Suite with Sofa Bed - Hearing Access/Non-Smoking
- • Stayed 2 nights
I did find it difficult to keep the room from being too chilly.
It was GREAT to have free parking so close to the center of downtown! The room was spacious and clean. Breakfast options were plentiful. As a tourist, I found walking to major destinations in the downtown area very easy. Staff at the hotel were pleasant and helpful.
Stayed in November 2023
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Reviewed: November 6, 2023
Maria
United States of America68 Reviews5 helpful votes9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds (4 Adults)
- • Stayed 1 night
- • Submitted from a mobile device
Perfect location. The room was very clean. Comfortable beds and pillows. Good breakfast.
Stayed in November 2023
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Reviewed: November 4, 2023
Aaron
United States of America5 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
It was in a perfect location and indoor pool can’t forget about the breakfast
Stayed in October 2023
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Reviewed: October 3, 2023
Beatriz
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast area was too small and not many options.
The room was big and clean.
Stayed in October 2023
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