3316 Central Expressway, Plano, TX 75074, United States of America
#29 of 60 hotels in Plano
Guests' ChoiceBased on 335 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
8.7
Facilities
8.5
Staff
8.6
Value for money
8.4
Free Wifi
9.0
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End of dialog contentReviewed: March 27, 2024
Garrett
United States of AmericaHard bed.
Quiet. Friendly staff.
Stayed in March 2024
Reviewed: January 19, 2024
Danny
United States of AmericaThe pillows could have been better. We will probably bring our own pillows next time. What happened to the Gideons Bible being in the hotel? Anyway, There was not anything else that we had problems with. Thank you.
The room was spacious for a hotel. We enjoyed not feeling like we were in a confined space. The shower is also nice, as good as a guest room in our house. The young man that greeted was nice enough, though I would suggest he speak a little more clearly. Thank you.
Stayed in January 2024
Reviewed: December 1, 2023
Margaret
United States of AmericaRoom didn’t have a blow dryer, but was provided when requested. There was no remote in the room. The remote provided upon request did not work. Second trip to front desk- Remote- did not work. THIRD trip to the front desk- they gave me batteries with it just in case the batteries were dead-they were-put in new batteries and it finally worked!!! These are things a good maid should have noticed, because once you’ve checked in, you want to relax!!!
Breakfast was & had a varied selection from which to choose. All was continually being cleaned as people were finished & left. My room was clean & very comfy! 👌
Stayed in November 2023
Reviewed: November 16, 2023
Jessica
United States of AmericaThe beds were not very soft. Definitely not a pillow top. But that is really the only complaint.
It was very clean and easily accessible. Check-in and Check out was a breeze
Stayed in November 2023
Reviewed: October 14, 2023
Tatyana
United States of AmericaClean room, good location.
Stayed in October 2023
Reviewed: October 8, 2023
Cherie
United States of AmericaThe desk staff wasn’t overly friendly when I arrived 30 minutes before the official check in time. I asked if it was possible to check in and with little to no emotion checked the computer and told me the room wasn’t ready. They made no attempt to be more helpful than that. So I went and drove around the neighboring parking lots for 30 minutes. The desk staff didn’t act as if they were enjoying their job.
Stayed in October 2023
Reviewed: October 5, 2023
Stephen
United States of AmericaHad trouble checking in.
Good breakfast, good location.
Stayed in October 2023
Reviewed: October 2, 2023
Donald
United States of Americafound a roach in our bathroom.
breakfast was very good, hotel was nice and location was good for our purpose.
Stayed in September 2023
Reviewed: September 22, 2023
Mary
United States of AmericaKeycard is not wokring 80% of the time
Customer service
Stayed in September 2023
Reviewed: July 12, 2023
Corey
United States of AmericaPool water was green kids couldn't swim and didn't have enough towels ready for 4 people
It's location was perfect and staff was pleasant
Stayed in July 2023
Reviewed: June 13, 2023
Gia
United States of AmericaThe hot tub was not working. There were roaches at the pool. The breakfast was horrible.
The staff was very friendly and kind. Kareem was amazing!
Stayed in June 2023
Reviewed: May 13, 2023
Jessie
United States of AmericaBed was uncomfortable. Needs new mattress
Stayed in April 2023
Reviewed: May 13, 2023
Nicola
United States of Americathe hot tub wasn't working
Room was clean and comfortable
Stayed in April 2023
Reviewed: May 11, 2023
Christa
United States of Americanothing
clean and convenient
Stayed in April 2023
Reviewed: March 6, 2023
John
United States of Americatrash cans not emptied, breakfast Buffett unattended, out of food items both mornings
location
Stayed in March 2023
Reviewed: January 22, 2023
Brenda
United States of Americaran out of breakfast food
quietness and ease of location
Stayed in December 2022
Reviewed: January 19, 2023
Sharon
United States of AmericaWalls/floor thin, you could hear people running or walking hard
Staff was friendly and accommodating. Breakfast was well stocked. The room was comfortable
Stayed in January 2023
Reviewed: December 22, 2022
James
United States of AmericaRooms at Hampton are always too warm and bedding too bulky/warm. Very difficult to get comfortable, even using AC in winter.
Stayed in November 2022
Reviewed: December 10, 2022
Bruce
United States of AmericaBreakfast seemed so repetitive. Can’t you afford bacon?
Quiet location. Good beds
Stayed in December 2022
Reviewed: December 2, 2022
April
United States of AmericaI had the sleep away sign on my door and the maid came in my room anyway.
Breakfast was good. The staff was accommodating. Trecie and Mia were helpful and friendly
Stayed in December 2022
Reviewed: September 16, 2022
Preston
Canadawhy can you not tell me if I paid online rather than being charged again upon check in. and the same when I left. the woman could not even provide me with a receipt
was clean breakfast was ok njce location
Stayed in September 2022
Reviewed: August 15, 2022
Spenser
United States of AmericaWe arrived late at night and came into a dirty room. It made us very uncomfortable.
The breakfast was good, and the day staff was amazing. Very friendly, outgoing, and helpful!
Stayed in August 2022
Reviewed: August 14, 2022
Cristian
ArgentinaThe access from the avenue is a little complicate.
Breakfast and lobby area.
Stayed in August 2022
Reviewed: July 5, 2022
Jackson
United States of Americasomeone from off the street was able to come in the building, and they Disturb, my morning by kept beating on my doors even after I answered the door and let them know they had the wrong door
staff was very friendly, rooms are clean and love the breakfast
Stayed in June 2022
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