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  5. Reviews of Red Roof Inn Augusta – Washington Road

Reviews of Red Roof Inn Augusta – Washington Road This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3030 Washington Rd, Building A, Augusta, GA 30907, United States of America

#62 of 83 hotels in Augusta

Guests' Choice

Review Score

Based on 651 hotel reviews

5.9

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.5

  • Location

    7.3

  • Facilities

    6.3

  • Staff

    7.4

  • Value for money

    6.7

  • Free Wifi

    6.1

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: September 3, 2023

    4.0
    I was not very happy with my stay.
    • Leisure trip
    • Couple
    • Deluxe King Room Disability Access Roll-in Shower Non-Smoking
    • Stayed 3 nights

    the ceiling were peeling they wall had some type of black spots on them and around the base boards also the door looked like it had soda all over it and the same with the toilet seat also the roll in shower when you took a shower it would flood the bathroom. When we first got in the room the floor lamp was laying on the floor and the phone didn't work. The curtain had cut places in it and you could see day light coming under the door. Was told they did not have any other rooms open. Could not find a ice machine no were around. It did not look like the floors had been cleaned in a while.

    The breakfast was good. The bed was comfortable.

    Stayed in August 2023

  • Reviewed: August 17, 2023

    1.0
    Terrible Property Should Not Even Be On Booking
    • Business trip
    • Solo traveler
    • Superior King Room Disability Access Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Just about everything

    Nothing There was Rust on The Doorframes And Table Arms , The Water Pressure Was A Joke You Booking Need To Stop Rating This Place Past A 2 or 3 It Was A Joke PERIOD !!! NEEDS ALOT OF WORK OH AND THE MATRESS HAD MOLD ON IT

    Stayed in August 2023

  • Reviewed: August 1, 2023

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Nothing

    Stayed in July 2023

  • Reviewed: July 19, 2023

    8.0
    Very Good
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    That the ice machine has been out of order for over a year. That is hard to believe. Guests must use the ice vendor next door at Sunset Inn. That's somewhat embarrassing.

    Stayed in July 2023

  • Reviewed: June 27, 2023

    9.0
    I was in town for a convention for4 nights. It was a great place and convenient.
    • Leisure trip
    • Solo traveler
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The staff was so friendly and the breakfast was delicious.

    Stayed in June 2023

  • Reviewed: June 5, 2023

    1.0
    Horrid
    • Leisure trip
    • Group
    • Deluxe Room with Two Double Beds Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything. Bathroom filthy Left a day early

    Nothing. Filthy. Phone..tv not working. Some very very scary people there

    Stayed in June 2023

  • Reviewed: May 15, 2023

    4.0
    Poor cleanliness , but good location to the even we were seeing .
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room not clean, lock on door broken, a piece of floor trim broken right inside door . TV remote did not work. Vanity light did not work or lights when you walked into room. Only two lights worked in room and could not see to brush teeth or put in contacts. I was told cold breakfast on weekend and hot during week. The staff was not welcoming or very friendly. Only three towels and 2 wash clothes for 3 people. There was something slick on the floor , greasy you slid when walked across floor. Shower slick not clean or safe.Room.older and runner down. Shower head did not give a good flow of water.

    I asked for a bottum floor due to my husband being disabled. They did that with handicapped parking. I really appreciate it. It was a reasonable price and we were only there 1 night.

    Stayed in May 2023

  • Reviewed: May 2, 2023

    3.0
    Safely survived the stay but never again!
    • Leisure trip
    • Couple
    • Deluxe King Room Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Entire property in dire need of renovation. Front desk person armed with a gun.

    Location

    Stayed in April 2023

  • Reviewed: April 28, 2023

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • Deluxe King Room Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    dirty

    near the masters

    Stayed in April 2023

  • Reviewed: April 17, 2023

    1.0
    Very Poor!
    • Leisure trip
    • Couple
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Mold in shower, noise from refrigerator, given a smoking room, poor cleanliness, overall it was the pits!

    The breakfast was good

    Stayed in April 2023

  • Reviewed: April 15, 2023

    8.0
    Very Good
    • Solo traveler
    • Deluxe Room with Two Double Beds Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No ice available.

    Helpful and friendly.

    Stayed in April 2023

  • Reviewed: April 3, 2023

    10
    It was a nice stay.
    • Leisure trip
    • Couple
    • Deluxe King Room Disability Access Roll-in Shower Non-Smoking
    • Stayed 1 night

    The room was clean, and the hotel was quiet at night , the bed was comfortable and the Breakfast was good.

    Stayed in April 2023

  • Reviewed: April 3, 2023

    2.0
    Dirty and unkempt property. Avoid
    • Leisure trip
    • Travelers with friends
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    dirty, many items broken in room, loud, terrible

    location

    Stayed in April 2023

  • Reviewed: March 20, 2023

    1.0
    room is nasty staff rude food was ok!
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    it was dirty the room was dirty there was spit balls in the roof the table cord was cut the door was broken

    nothing was dirty and staff was rude

    Stayed in March 2023

  • Reviewed: March 13, 2023

    10
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: March 13, 2023

    1.0
    Don't stay here!
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Only thing nice about it was the people that live at the motel. Filthy bathroom. Blood stain on the wall. I got bug bites on my legs the next morning.

    Stayed in March 2023

  • Reviewed: March 7, 2023

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was nasty, no towels, and only because it was 3:30 in the morning is the ONLY reason I did not complain and leave.

    Location was good

    Stayed in March 2023

  • Reviewed: March 6, 2023

    3.0
    terrible, wish i would've spent my money else where. No civilian, medical personel as myself, nor military personel
    • Business trip
    • Travelers with friends
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The outside was very disgusting looks like it hadn't been cleaned for a week. The heat and ac unit did not work at all. The customer service from the house keepers was very rude and pushy. Me and my sister would never come here again until changes are made

    The bed was comfortable and the trinidadian woman has excellent service

    Stayed in February 2023

  • Reviewed: March 4, 2023

    3.0
    Never happened again
    • Business trip
    • Couple
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Went somewhere else

    Dirty hotel inside and out staff walking around with guns breakfast was crazy staff talking to you crazy about the food

    Stayed in February 2023

  • Reviewed: March 2, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The smell and the beds were not clean. Holes in the wall and bathroom was dirty

    The price

    Stayed in February 2023

  • Reviewed: February 23, 2023

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    After calling the front desk and informing them when I would be arriving, I was told I needed to book the February 18 because my reservation was for the 19th and I was arriving 5:30 am. I did, but when I arrived at the hotel I was told I couldn't check in. After sleeping in my car I spoke with another staff member the next morning and she didn't have a room ready but said I could check in early at 11 so I could get a shower and make it to the event I was in town for.

    Stayed in February 2023

  • Reviewed: February 8, 2023

    2.0
    Needs work
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    The room was not up to part and the staff needs to work on customer etiquette

    The location is always a plus

    Stayed in February 2023

  • Reviewed: February 5, 2023

    1.0
    Never again
    • Leisure trip
    • Couple
    • Deluxe King Room Disability Access Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was bad and the customer service was horrible

    Horrible experience

    Stayed in January 2023

  • Reviewed: January 22, 2023

    1.0
    Worst Stay ever
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The stay was all bad mold on the ceiling the fire detector was missing the beds were super hard the toilet was leaking the heater was making nose all night I don't recommend you stay

    The location is great lots of things to do nice surrounding

    Stayed in January 2023

  • Reviewed: January 19, 2023

    1.0
    Drove 2 hours for them to give away my room. Great Job
    • Business trip
    • Solo traveler
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I dint appreciate the communication. i called purposely to inform them I was two hours away and would still be on my way. They gave away the room anyway. If you needed payment to confirm my appointment then way not just say that when I called. you let me drive 2hours with my dog to have no where to stay. definitely never again

    I did not like it

    Stayed in January 2023

Showing 76 - 100

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