3030 Washington Rd, Building A, Augusta, GA 30907, United States of America
#62 of 83 hotels in Augusta
Guests' ChoiceBased on 651 hotel reviews
5.9Cleanliness
6.5
Comfort
6.5
Location
7.3
Facilities
6.3
Staff
7.4
Value for money
6.7
Free Wifi
6.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 3, 2023
Terry
United States of Americathe ceiling were peeling they wall had some type of black spots on them and around the base boards also the door looked like it had soda all over it and the same with the toilet seat also the roll in shower when you took a shower it would flood the bathroom. When we first got in the room the floor lamp was laying on the floor and the phone didn't work. The curtain had cut places in it and you could see day light coming under the door. Was told they did not have any other rooms open. Could not find a ice machine no were around. It did not look like the floors had been cleaned in a while.
The breakfast was good. The bed was comfortable.
Stayed in August 2023
Reviewed: August 17, 2023
Timothy
United States of AmericaJust about everything
Nothing There was Rust on The Doorframes And Table Arms , The Water Pressure Was A Joke You Booking Need To Stop Rating This Place Past A 2 or 3 It Was A Joke PERIOD !!! NEEDS ALOT OF WORK OH AND THE MATRESS HAD MOLD ON IT
Stayed in August 2023
Reviewed: August 1, 2023
Annette
United States of AmericaEverything
Nothing
Stayed in July 2023
Reviewed: July 19, 2023
Charles
United States of AmericaThat the ice machine has been out of order for over a year. That is hard to believe. Guests must use the ice vendor next door at Sunset Inn. That's somewhat embarrassing.
Stayed in July 2023
Reviewed: June 27, 2023
Deborah
United States of AmericaThe staff was so friendly and the breakfast was delicious.
Stayed in June 2023
Reviewed: June 5, 2023
Julie
United States of AmericaEverything. Bathroom filthy Left a day early
Nothing. Filthy. Phone..tv not working. Some very very scary people there
Stayed in June 2023
Reviewed: May 15, 2023
Megan
United States of AmericaRoom not clean, lock on door broken, a piece of floor trim broken right inside door . TV remote did not work. Vanity light did not work or lights when you walked into room. Only two lights worked in room and could not see to brush teeth or put in contacts. I was told cold breakfast on weekend and hot during week. The staff was not welcoming or very friendly. Only three towels and 2 wash clothes for 3 people. There was something slick on the floor , greasy you slid when walked across floor. Shower slick not clean or safe.Room.older and runner down. Shower head did not give a good flow of water.
I asked for a bottum floor due to my husband being disabled. They did that with handicapped parking. I really appreciate it. It was a reasonable price and we were only there 1 night.
Stayed in May 2023
Reviewed: May 2, 2023
Lori
United States of AmericaEntire property in dire need of renovation. Front desk person armed with a gun.
Location
Stayed in April 2023
Reviewed: April 28, 2023
William
United States of Americadirty
near the masters
Stayed in April 2023
Reviewed: April 17, 2023
Edward
United States of AmericaMold in shower, noise from refrigerator, given a smoking room, poor cleanliness, overall it was the pits!
The breakfast was good
Stayed in April 2023
Reviewed: April 15, 2023
Debra
United States of AmericaNo ice available.
Helpful and friendly.
Stayed in April 2023
Reviewed: April 3, 2023
Kevin
United States of AmericaThe room was clean, and the hotel was quiet at night , the bed was comfortable and the Breakfast was good.
Stayed in April 2023
Reviewed: April 3, 2023
Daniel
United States of Americadirty, many items broken in room, loud, terrible
location
Stayed in April 2023
Reviewed: March 20, 2023
Felicia
United States of Americait was dirty the room was dirty there was spit balls in the roof the table cord was cut the door was broken
nothing was dirty and staff was rude
Stayed in March 2023
Reviewed: March 13, 2023
Jenny
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: March 13, 2023
Amy
United States of AmericaOnly thing nice about it was the people that live at the motel. Filthy bathroom. Blood stain on the wall. I got bug bites on my legs the next morning.
Stayed in March 2023
Reviewed: March 7, 2023
Christy
United States of AmericaThe room was nasty, no towels, and only because it was 3:30 in the morning is the ONLY reason I did not complain and leave.
Location was good
Stayed in March 2023
Reviewed: March 6, 2023
Paris
United States of AmericaThe outside was very disgusting looks like it hadn't been cleaned for a week. The heat and ac unit did not work at all. The customer service from the house keepers was very rude and pushy. Me and my sister would never come here again until changes are made
The bed was comfortable and the trinidadian woman has excellent service
Stayed in February 2023
Reviewed: March 4, 2023
Kenneth
United States of AmericaWent somewhere else
Dirty hotel inside and out staff walking around with guns breakfast was crazy staff talking to you crazy about the food
Stayed in February 2023
Reviewed: March 2, 2023
Latonya
United States of AmericaThe smell and the beds were not clean. Holes in the wall and bathroom was dirty
The price
Stayed in February 2023
Reviewed: February 23, 2023
Burns
United States of AmericaAfter calling the front desk and informing them when I would be arriving, I was told I needed to book the February 18 because my reservation was for the 19th and I was arriving 5:30 am. I did, but when I arrived at the hotel I was told I couldn't check in. After sleeping in my car I spoke with another staff member the next morning and she didn't have a room ready but said I could check in early at 11 so I could get a shower and make it to the event I was in town for.
Stayed in February 2023
Reviewed: February 8, 2023
Zaybria
United States of AmericaThe room was not up to part and the staff needs to work on customer etiquette
The location is always a plus
Stayed in February 2023
Reviewed: February 5, 2023
Jamie
United States of AmericaThe room was bad and the customer service was horrible
Horrible experience
Stayed in January 2023
Reviewed: January 22, 2023
Nikkimarina
United States of AmericaThe stay was all bad mold on the ceiling the fire detector was missing the beds were super hard the toilet was leaking the heater was making nose all night I don't recommend you stay
The location is great lots of things to do nice surrounding
Stayed in January 2023
Reviewed: January 19, 2023
Kameelah
United States of AmericaI dint appreciate the communication. i called purposely to inform them I was two hours away and would still be on my way. They gave away the room anyway. If you needed payment to confirm my appointment then way not just say that when I called. you let me drive 2hours with my dog to have no where to stay. definitely never again
I did not like it
Stayed in January 2023
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