1150 Riverside Drive, Battle Creek, MI 49017, United States of America
#9 of 14 hotels in Battle Creek
Guests' ChoiceBased on 214 hotel reviews
6.4Cleanliness
7.3
Comfort
7.4
Location
7.9
Facilities
6.6
Staff
7.8
Value for money
6.7
Free WiFi
7.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 15, 2024
Donald
GermanyDont want to complain much because the price was good. Service in the evenings was not great and sometimes no one there at all. For sure the hotel needs upgrading, dirty carpets in the hall etc. All in all as a business traveler not bad and reccommended. Gets the job done. Would not recommend for families.
Breakfast was good. To go bags and a waffle machine. Well organized. 24 hour coffee.
Stayed in March 2024
Reviewed: February 18, 2024
Brianna
United States of AmericaLock hatch was broken…a little concerned as far as safety goes
Stayed in February 2024
Reviewed: February 12, 2024
Spicer
United States of AmericaThe elevator taking forever and the damage on the hallway walls.. I'm sure it can be fixed given the time!
The friendless of the staff toward my son and I!! Great with conversation and friendly help when needed!!
Stayed in February 2024
Reviewed: January 21, 2024
Kristin
United States of AmericaNeeds updating very badly. Shower didn’t drain right, temperature was a mess hard to regulate in the room and freezing cold in the halls
Good breakfast, nice staff at check in, never saw staff other than check in, good location
Stayed in January 2024
Reviewed: November 20, 2023
Amanda
United States of AmericaThe pool was not open yet the lights were on everyday. Notice on check in that the pool was not open would have been great. Actually notice on registration that the pool was closed would have been great as it was a selling point for the hotel.
The breakfast was mediocre. The location was great. Ease of checking in and out was quick and easy. The Hilton app with the digital key was fantastic. The room set up was also convenient and easy to maneuver.
Stayed in November 2023
Reviewed: September 12, 2023
Carolyn
United States of AmericaI was charged a $75 pet deposit 2x! We extended our stay by 1 day & the clerk said we had to check out and then in again to extend but I don't think it was fair to charge the pet deposit again, especially when both of my dogs have ESA documentation that states I'm NOT to be required to pay a pet deposit, in the first place, but I did! They also made us pay a $50 "damages" deposit 2x (which your supposed to get back at the end of your stay apon inspection. )That ended up costing us another $250! The pump in the toilet was tempermental, we ended up having to leave the back of the toilet off so when we flushed we could push the pump down so it would refill the tank! When the lobby ran out of creamer, nobody bothered to run to the store to get more, until their normal ordered process showed up. That I felt like I was being shoved out the door on check out day!
That they put us on the main floor, at the end of the hallway closest to the exit. They had hot breakfast every morning, until 10am! They also served fresh coffee and bottle water for free all day! They also had a nice selection of snacks and supplies!
Stayed in August 2023
Reviewed: August 6, 2023
Eric
United States of AmericaIt was a little difficult to find, it wasn't on a main street.
The staff were very helpful.
Stayed in May 2023
Reviewed: July 28, 2023
Chad
United States of AmericaBed platforms, fridge, shower, windows, etc in disrepair. Pool closed. Facility obviously neglected.
Breakfast area updated, close to freeways and shopping. Staff pleasant.
Stayed in July 2023
Reviewed: July 3, 2023
Brooke
United States of AmericaRight by interstate. Could hear rumble strips. Ceiling in bathroom was damaged. Very outdated.
The beds were very comfy.
Stayed in July 2023
Reviewed: March 24, 2023
Shirley
United States of AmericaThe door was very hard to close because needed to be leveling.
Location
Stayed in March 2023
Reviewed: October 19, 2022
Coleman
United States of Americabathtub did not drain well
Stayed in October 2022
Reviewed: September 5, 2022
Chad
United States of AmericaWaffle machine broken
Clean
Stayed in September 2022
Reviewed: August 5, 2022
Jeffrey
United States of AmericaI didn’t like the missing smoke detectors/alarms
Stayed in August 2022
Reviewed: July 23, 2022
Jennifer
United States of AmericaThe pool was closed, which wasn't mentioned in the listing. There were not enough outlets for everything in the room. We couldn't use the microwave or some of the lights because we had no where to plug them in. The room was also kind of dark, probably because we couldn't use some of the lights. We were interested in late checkout, but late checkout was only an hour later, which wasn't very helpful, especially for an additional charge. Also, the pictures on the website are misleading. The rooms did not resemble then at all.
The beds were very comfy. We liked that the hotel was pet friendly. The breakfast was better than most. We liked that there were many dining options within walking distance too.
Stayed in July 2022
Reviewed: July 13, 2022
Brian
CanadaHad to ask for rate reduction. Door on room did not close properly. Please ensure that the new rate is charged to my card.
Had to ask for a reduction on room rate. Door on room would not close.
Stayed in July 2022
Reviewed: July 6, 2022
Jennifer
United States of AmericaNo pool or hot tub availability
Delicious
Stayed in July 2022
Reviewed: June 5, 2022
Cynthia
United States of AmericaThe paper thin walls we could hear doors closing people moving upstairs all night it made it hard to sleep
It was clean in a good location
Stayed in June 2022
Reviewed: May 22, 2022
James
United States of AmericaProperty dated. Very noisy
Very good
Stayed in May 2022
Reviewed: May 16, 2022
Jeff
United States of Americagrounds not kept up , takes away from the appeal
Close to expressway , easy access to community.
Stayed in May 2022
Reviewed: April 23, 2022
Ami
United States of AmericaToo close to the highway you could hear the traffic all night. The hotel needs a major update and rooms updated
Close to everything food shopping and it seemed in a safe area
Stayed in April 2022
Reviewed: April 23, 2022
Ami
United States of AmericaThe hotel was located too close to the highway. Our hotel room all night long you could hear the traffic. Our deadbolt latch was broke. The hotel was rundown and needed a lot of updating. The bathroom floor was sticky
It was close to the location where we needed to be
Stayed in April 2022
Reviewed: April 14, 2022
Dorothy
IrelandVery friendly helpful staff, hotel was great value for money, and spotless clean
Stayed in April 2022
Reviewed: April 8, 2022
Mark
United States of AmericaPool is not open. Main reason I wanted a room there. Nice room sucked no pool yet is says on website it has a pool.
Stayed in February 2022
Reviewed: March 23, 2022
Teya
United States of AmericaThe pool is still closed down due to covid. Which is extremely annoying and they don’t mention that while booking.
The new association Alyssa was such a sweetheart! I was there to celebrate my 30th birthday!
Stayed in March 2022
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