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  5. Reviews of Hampton Inn Battle Creek

Reviews of Hampton Inn Battle Creek This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1150 Riverside Drive, Battle Creek, MI 49017, United States of America

#9 of 14 hotels in Battle Creek

Guests' Choice

Review Score

Based on 214 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.4

  • Location

    7.9

  • Facilities

    6.6

  • Staff

    7.8

  • Value for money

    6.7

  • Free WiFi

    7.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 15, 2024

    6.0
    Good place to sleep while on business, not a great family hotel
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights

    Dont want to complain much because the price was good. Service in the evenings was not great and sometimes no one there at all. For sure the hotel needs upgrading, dirty carpets in the hall etc. All in all as a business traveler not bad and reccommended. Gets the job done. Would not recommend for families.

    Breakfast was good. To go bags and a waffle machine. Well organized. 24 hour coffee.

    Stayed in March 2024

  • Reviewed: February 18, 2024

    6.0
    Pleasant
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Lock hatch was broken…a little concerned as far as safety goes

    Stayed in February 2024

  • Reviewed: February 12, 2024

    7.0
    Comfortable bed and complete solitude!!
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The elevator taking forever and the damage on the hallway walls.. I'm sure it can be fixed given the time!

    The friendless of the staff toward my son and I!! Great with conversation and friendly help when needed!!

    Stayed in February 2024

  • Reviewed: January 21, 2024

    5.0
    You get what you pay for
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Needs updating very badly. Shower didn’t drain right, temperature was a mess hard to regulate in the room and freezing cold in the halls

    Good breakfast, nice staff at check in, never saw staff other than check in, good location

    Stayed in January 2024

  • Reviewed: November 20, 2023

    5.0
    Great location for the event we were attending, but disappointed that the pool was closed.
    • Leisure trip
    • Group
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 4 nights

    The pool was not open yet the lights were on everyday. Notice on check in that the pool was not open would have been great. Actually notice on registration that the pool was closed would have been great as it was a selling point for the hotel.

    The breakfast was mediocre. The location was great. Ease of checking in and out was quick and easy. The Hilton app with the digital key was fantastic. The room set up was also convenient and easy to maneuver.

    Stayed in November 2023

  • Reviewed: September 12, 2023

    5.0
    Emergency visit with unnecessary expenses!
    • With a pet
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I was charged a $75 pet deposit 2x! We extended our stay by 1 day & the clerk said we had to check out and then in again to extend but I don't think it was fair to charge the pet deposit again, especially when both of my dogs have ESA documentation that states I'm NOT to be required to pay a pet deposit, in the first place, but I did! They also made us pay a $50 "damages" deposit 2x (which your supposed to get back at the end of your stay apon inspection. )That ended up costing us another $250! The pump in the toilet was tempermental, we ended up having to leave the back of the toilet off so when we flushed we could push the pump down so it would refill the tank! When the lobby ran out of creamer, nobody bothered to run to the store to get more, until their normal ordered process showed up. That I felt like I was being shoved out the door on check out day!

    That they put us on the main floor, at the end of the hallway closest to the exit. They had hot breakfast every morning, until 10am! They also served fresh coffee and bottle water for free all day! They also had a nice selection of snacks and supplies!

    Stayed in August 2023

  • Reviewed: August 6, 2023

    7.0
    It was ok. The staff were pleasant but overall it was just ok.
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was a little difficult to find, it wasn't on a main street.

    The staff were very helpful.

    Stayed in May 2023

  • Reviewed: July 28, 2023

    6.0
    Nice stag, location good, facility rundown, expected more for the price.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed platforms, fridge, shower, windows, etc in disrepair. Pool closed. Facility obviously neglected.

    Breakfast area updated, close to freeways and shopping. Staff pleasant.

    Stayed in July 2023

  • Reviewed: July 3, 2023

    5.0
    Not my cup of tea
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Right by interstate. Could hear rumble strips. Ceiling in bathroom was damaged. Very outdated.

    The beds were very comfy.

    Stayed in July 2023

  • Reviewed: March 24, 2023

    7.0
    Good
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The door was very hard to close because needed to be leveling.

    Location

    Stayed in March 2023

  • Reviewed: October 19, 2022

    7.0
    Good
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    bathtub did not drain well

    Stayed in October 2022

  • Reviewed: September 5, 2022

    7.0
    Good
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Waffle machine broken

    Clean

    Stayed in September 2022

  • Reviewed: August 5, 2022

    5.0
    Fair
    • Business trip
    • Group
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn’t like the missing smoke detectors/alarms

    Stayed in August 2022

  • Reviewed: July 23, 2022

    7.0
    Comfy, but not what we were expecting
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was closed, which wasn't mentioned in the listing. There were not enough outlets for everything in the room. We couldn't use the microwave or some of the lights because we had no where to plug them in. The room was also kind of dark, probably because we couldn't use some of the lights. We were interested in late checkout, but late checkout was only an hour later, which wasn't very helpful, especially for an additional charge. Also, the pictures on the website are misleading. The rooms did not resemble then at all.

    The beds were very comfy. We liked that the hotel was pet friendly. The breakfast was better than most. We liked that there were many dining options within walking distance too.

    Stayed in July 2022

  • Reviewed: July 13, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Had to ask for rate reduction. Door on room did not close properly. Please ensure that the new rate is charged to my card.

    Had to ask for a reduction on room rate. Door on room would not close.

    Stayed in July 2022

  • Reviewed: July 6, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No pool or hot tub availability

    Delicious

    Stayed in July 2022

  • Reviewed: June 5, 2022

    7.0
    Nice clean motel friendly staff with poorly insulated walls
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The paper thin walls we could hear doors closing people moving upstairs all night it made it hard to sleep

    It was clean in a good location

    Stayed in June 2022

  • Reviewed: May 22, 2022

    5.0
    Good location, good staff, average facility
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Property dated. Very noisy

    Very good

    Stayed in May 2022

  • Reviewed: May 16, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    grounds not kept up , takes away from the appeal

    Close to expressway , easy access to community.

    Stayed in May 2022

  • Reviewed: April 23, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Too close to the highway you could hear the traffic all night. The hotel needs a major update and rooms updated

    Close to everything food shopping and it seemed in a safe area

    Stayed in April 2022

  • Reviewed: April 23, 2022

    5.0
    Hotel needs a major update. Staff was friendly
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was located too close to the highway. Our hotel room all night long you could hear the traffic. Our deadbolt latch was broke. The hotel was rundown and needed a lot of updating. The bathroom floor was sticky

    It was close to the location where we needed to be

    Stayed in April 2022

  • Reviewed: April 14, 2022

    7.0
    Pleased
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very friendly helpful staff, hotel was great value for money, and spotless clean

    Stayed in April 2022

  • Reviewed: April 8, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool is not open. Main reason I wanted a room there. Nice room sucked no pool yet is says on website it has a pool.

    Stayed in February 2022

  • Reviewed: March 23, 2022

    5.0
    Keep Alyssa at the front desk and find her a better trainer :)
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool is still closed down due to covid. Which is extremely annoying and they don’t mention that while booking.

    The new association Alyssa was such a sweetheart! I was there to celebrate my 30th birthday!

    Stayed in March 2022

Showing 1 - 25

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