13921 Big Ridge Road, Biloxi, MS 39532, United States of America
#22 of 51 hotels in Biloxi
Guests' ChoiceBased on 264 hotel reviews
8.2Cleanliness
8.4
Comfort
8.5
Location
8.9
Facilities
8.5
Staff
9.0
Value for money
8.3
Free Wifi
7.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 27, 2024
Samuel
United States of AmericaThe Coffee!
Rooms were comfortable. The breakfast was okay.
Stayed in February 2024
Reviewed: February 17, 2024
Christopher
United States of AmericaThe pillows were to small for a king sized bed, and the shower is terrible, because of the water saver shower head.
The hotel is nice and clean, convenient to the interstate. The is friendly and courteous. Stayed at this hotel several times, and will stay again.
Stayed in February 2024
Reviewed: January 20, 2024
Jason
United States of AmericaThe a/c and heater thermostat was a little off and the view isn’t great. However, there isn’t much you can do about the latter. We weren’t there for the view anyway.
The staff was very friendly and the breakfasts had pretty good variety over the few days we were there.
Stayed in January 2024
Reviewed: January 10, 2024
Assel
SpainGood breakfast, clean rooms
Stayed in January 2024
Reviewed: January 3, 2024
Paula
United States of AmericaNot a lot of parking space when it is very busy
Very clean, very friendly
Stayed in January 2024
Reviewed: December 30, 2023
Andrew
United States of AmericaThe phone on our room didn’t work. The TV remote didn’t work as well.
Clean room, great breakfast
Stayed in December 2023
Reviewed: December 5, 2023
Nemier
United States of AmericaDated, somewhat tired motif but reasonably maintained. The $75 dog fee is steep, especially that our dog is the size of a cat!! None the less, does allow us to travel with our 7 lb, Yorkie-Poo, which is appreciated.
Breakfast was very good, much better than the packaged "continental" breakfasts at some lower tier properties, but not quite as good as a few upscale hotels in the same price range.
Stayed in December 2023
Reviewed: October 11, 2023
Rebecca
United States of AmericaIt needs a little updating and cleaning of the carpet.
The staff was amazing!! I wish I would have gotten their names. From check in to check out. The breakfast staff was wonderful as well. I can’t say enough about the STAFF!!
Stayed in October 2023
Reviewed: August 31, 2023
Geraldine
United States of AmericaOnly thing I can think of was not getting a ground floor room as we were traveling with my 87 year old Mom and didn't want her to have to walk too far to get in and out of the motel..
the breakfast was so so... not the best or worst we have had traveling.. what really sells this location is the staff.. any question asked was answered and all were very nice and polite. always saying hello and ready to help with anything..
Stayed in August 2023
Reviewed: August 26, 2023
Adrian
United States of AmericaThe pool was not clean.
Good
Stayed in July 2023
Reviewed: August 2, 2023
Latrice
United States of AmericaI didn't enjoy the breakfast that was my only thing I didn't like
I loved the awesome customer service
Stayed in August 2023
Reviewed: July 5, 2023
Rhosack2003
United States of AmericaQuite location and conveniently located to restaurants and interstate.
Stayed in July 2023
Reviewed: July 3, 2023
Yolanda
United States of AmericaThe hotel floor that my room was on was a little hot. The room had a little odor ( maybe because of the saltwater smell from the coast coming through the a/c). The swimming pool wasn't being filtered properly.
The hotel is walking distance from several restaurants. The environment was quiet and comfortable.
Stayed in July 2023
Reviewed: July 2, 2023
David
United States of America2 beds, one looked like it had dirty sheets
Staff were pleasant
Stayed in July 2023
Reviewed: June 28, 2023
Gautreaux
United States of AmericaThe 3rd floor was hot
The size of the room
Stayed in June 2023
Reviewed: June 27, 2023
Samantha
United States of AmericaThe hotel had a smell and was not very clean. The pool was disgusting. We stayed 4 nights and each day they said they were going to clean it but each day they barely passed the vacuum. The walls were full of algae and never was touched. It wasn’t til our fourth day there that they shut the pool down for maintenance.
It was a good location and staff were nice.
Stayed in June 2023
Reviewed: May 23, 2023
Edward
United States of AmericaThe only complaint was the mattress was to hard for our comfort.
Quiet room. Great hot breakfast. Friendly staff. Very clean.
Stayed in May 2023
Reviewed: May 18, 2023
Jack
United States of AmericaBad smell in hall, bed rattled, bad tv remote
Great location
Stayed in May 2023
Reviewed: March 14, 2023
Tobin
United States of AmericaBathroom was clean but there was no ceiling fan for ventilation
Staff was very friendly and helpful
Stayed in March 2023
Reviewed: January 13, 2023
Peggy
United States of AmericaWhen I got my credit card statement , I discovered I had been charged twice for my room. Once by Booking .com and once by Hampton Inn. When I called Hampton they were helpful.
Breakfast was great. Location was not on main drag of Biloxi, I had to ask for directions at visitor center.
Stayed in December 2022
Reviewed: January 2, 2023
Kathy
United States of AmericaSmile from the desk clerks
Stayed in January 2023
Reviewed: December 18, 2022
Richard
United States of AmericaNothing ,all good
Everything
Stayed in December 2022
Reviewed: December 5, 2022
Barbara
United States of Americaa little out of town so not much walking area for the dog
very nice large comfortable room for couple and our medium sized dog.
Stayed in December 2022
Reviewed: October 25, 2022
Jean
United States of Americathe property was right of the highway. and close to restaurants.
Stayed in October 2022
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