670 Summer Street, Waterfront, Boston, MA 2210, United States of America
#21 of 93 hotels in Boston
Guests' ChoiceBased on 1673 hotel reviews
8.6Cleanliness
9.3
Comfort
9.3
Location
8.2
Facilities
9.0
Staff
8.8
Value for money
8.1
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 18, 2024
Joseph
United States of AmericaThe actual driveway is not well marked and tricky to find when driving. The various hotel taxes and parking fees are outrageous.
Clean, well maintained, professional staff.
Stayed in May 2024
Reviewed: May 14, 2024
Alexandria
United States of AmericaI was a bit disheartened that the breakfast options were almost identical every day with very little difference in what is being served, even for fruit or oatmeal toppings, but I liked that there WERE options! I didn't know there was secondary seating until my second morning there,same with the 24hr coffee service. Both of which we enjoyed immensely, so I would suggest better signage to advertise those areas. I really really really wish there was a hot tub.
Loved the breakfast! Tasted wonderful and everything was fresh with a great texture. My kids adored the waffle stations! The concierge were very helpful and all of the staff were super nice! We had a lovely breakfast time conversation with one of the kitchen staff. She was so sweet! I loved that there are 2 different areas to sit for meals and that one of them offers 24hr coffee service. I especially adored when poking around the eating areas that all the "decorative books" were actual books that anyone could sit and read!
Stayed in April 2024
Reviewed: May 13, 2024
Michelle
United States of Americathe pool water had too much clorine
clean and frendly staff.
Stayed in May 2024
Reviewed: May 13, 2024
Albert
United States of AmericaGood location, well kept
Stayed in May 2024
Reviewed: May 11, 2024
Ginny
United States of AmericaMattress way too hard and pull out couch not very comfortable for our guest and blanket was stained. Had desk call to get it remade up for the night.
Good breakfast. Nice valet service.
Stayed in May 2024
Reviewed: May 10, 2024
Scoggins
United States of AmericaEveryone from the check-in process to the room location was EXCELLENT. I could not have selected a better place to stay while in Boston. I would encourage everyone to stay at this hotel. So wonderful.
Stayed in May 2024
Reviewed: May 9, 2024
Deirdre
United States of AmericaWhile the valet parking was nice it was very expensive
Free breakfast was great. Room was clean and beds comfortable
Stayed in May 2024
Reviewed: May 6, 2024
Shane
AustraliaBreakfast was really ordinary. Staff although not rude just didn’t look like they were interested in being there. Reception staff looking at their mobile phones every time we walked past reception. Porters would wait to get a tip before offering to help with taking bags out of cars or putting them in.
Great location.
Stayed in May 2024
Reviewed: May 6, 2024
Chelsey
United States of America$60 for parking after paying $290 for 1 night at this hotel is insane
It was beautiful and clean
Stayed in May 2024
Reviewed: May 3, 2024
Yukie
CanadaNothing
Complimentary breakfast was very good. The free coffee and tea was great. The lounge was very cozy and comfortable. All the stuffs were friendly and helpful.
Stayed in April 2024
Reviewed: May 3, 2024
Anne
AustraliaN/A
Nice new hotel in a good up and coming area. Room was great and was a good size. Breakfast was also good but a bit busy. Would stay again!
Stayed in April 2024
Reviewed: May 2, 2024
Kimberly
United States of AmericaBreakfast was a little cold two of the three mornings
Decor, location
Stayed in April 2024
Reviewed: May 1, 2024
Amy
IrelandBed
The staff here were very helpful especially the lovely African American lady with long braids who was working the weekend of 26th April each evening/night. I did not catch her name but she helped me with a delivery of food that was incorrect on our first night after a very long trip to Boston. The rest of the staff were also very helpful and friendly. Breakfast was a bit chaotic especially on the weekend. However, on the Monday we stayed, I found the quality of the food was better and also the hotel was obviously not as crowded. The room was spacious and they did place us in a quiet area of the hotel as requested. My bed was a little uncomfortable and soft and the mattress probably needs to be changed. I slept at the edge of the bed because of this but since our room was so quiet, I decided against asking to switch rooms in case we ended up in a busier area of the hotel. Short walk into the city but not much around in the way of stores etc. I would stay again if I come back to Boston and the biggest reason is the lovely people who work there.
Stayed in April 2024
Reviewed: April 27, 2024
Anna
United States of AmericaArea a little Industrial.
Clean and friendly
Stayed in April 2024
Reviewed: April 24, 2024
Karen
BrazilComfortable enough for 3
Stayed in April 2024
Reviewed: April 24, 2024
Mary-clare
United KingdomStaff were variable Breakfast is very deep fried everything - no fruit!!!
Clean and modern
Stayed in April 2024
Reviewed: April 24, 2024
Ilia
United States of AmericaCheck in was OK, nothing our of the ordinary. We asked for restaurants to eat or recommendations around the Seaport area and the girl doing the check in give us a piece of paper with names of places. Zero effort for recommendations. Very automated.
Good Location. Hotel was nice, room OK nothing out of the ordinary. We were there for a night only.
Stayed in April 2024
Reviewed: April 23, 2024
Ram
United States of AmericaWas in a very good location and close to convention center.
Stayed in April 2024
Reviewed: April 20, 2024
Jennifer
United States of AmericaA bit pricey
Clean
Stayed in April 2024
Reviewed: April 20, 2024
Del
United States of AmericaAll good
Great free buffet. Very nice room and bathroom
Stayed in April 2024
Reviewed: April 18, 2024
Limary
United States of AmericaHad to pay additional for parking and no late night treats- no room service. Traveled with my son who wanted a dessert after a night swim.
Staff was great.
Stayed in April 2024
Reviewed: April 16, 2024
Izenir
United States of AmericaNo comments
Comfortable and clean
Stayed in April 2024
Reviewed: April 11, 2024
Mayimuna
United States of AmericaEverything was great.
Speedy check-in. Lovely staff. Comfortable and clean room. However, there were children running around in the room above for a time that interrupted sleep in the evening. Staff were immediately responsive.
Stayed in April 2024
Reviewed: April 7, 2024
Tamora
United States of AmericaNo microwaves in the room.
Breakfast was great and the staff were friendly.
Stayed in March 2024
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