64 Ken Hayes Drive , Bourbonnais, IL 60914, United States of America
#2 of 7 hotels in Bourbonnais
Guests' ChoiceBased on 172 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.2
Facilities
9.0
Staff
9.2
Value for money
8.4
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 27, 2024
Janice
United States of AmericaThe free breakfast left alot to be desired. Wasn't very good.
Convience in location for my purpose, comfortable clean beds
Stayed in April 2024
Reviewed: February 26, 2024
Jayne
United States of AmericaVery comfortable
Stayed in February 2024
Reviewed: December 18, 2023
Paul
United States of AmericaWhen we were assigned a room and upon entry to that room there was a strong sewer smell. We called the front desk to let them know then went down to receive a new room and coded key card. New room had no problems and staff solved the issue promptly.
good and attentive staff
Stayed in December 2023
Reviewed: December 3, 2023
Karen
United States of AmericaBreakfast was great. Good selection of goods. Room was very clean. Staff was amazing.
Stayed in December 2023
Reviewed: November 16, 2023
Karen
United States of AmericaI have no complaints
The Tv remote has a sleep timer setting
Stayed in November 2023
Reviewed: November 5, 2023
Roxann
United States of AmericaFloors could be cleaner in the room
Very nice staff. Quiet. Comfortable.
Stayed in November 2023
Reviewed: September 17, 2023
Francesco
United States of AmericaThe barn door for the restroom. and hanging closet: very heavy to move and very easy to get squished as someone moved it from one side to the other. An innovating design worthy of HGTV but impractical
Very good choice and time of operation
Stayed in September 2023
Reviewed: September 13, 2023
Bonnie
United States of AmericaVery nice clean hotel. Breakfast was wonderful, staff is very pleasant. Room was comfortable. Pool was warm!
Stayed in September 2023
Reviewed: August 26, 2023
Travelleronesix
SwitzerlandAppartenly room cleaning/service is only upon request?! Is this a new "try-to-safe-money corporate policy"? ...Found this a bit strange...
Modern and spacious rooms, good Wifi and strong AC. Bathroom has a nice large shower, really appreciated. Breakfast has a decent choice and staff is friendly. Lots of parking available (free of charge).
Stayed in August 2023
Reviewed: August 13, 2023
Jerry
United States of AmericaCharging my Visa card $179 after I had paid for the room
Stayed in August 2023
Reviewed: August 8, 2023
Earl
United States of Americawi-fi did not work. Had to go to the desk for assistance.
Stayed in May 2023
Reviewed: July 28, 2023
Larry
United States of Americabathroom - mold on shower floor trim
breakfast average, bathroom needed some TLC
Stayed in July 2023
Reviewed: July 25, 2023
Gastal
United States of AmericaN/A
Everything was very good. The room size was huge and very good for people with disabilities. The breakfast was excellent. We enjoy very much our stay in your facilities.
Stayed in July 2023
Reviewed: June 15, 2023
Quinetta
United States of AmericaOnly thing I didn’t like is that the pool was real small.
Everything was nice! Breakfast was good staff was welcoming. Not a place for lots of kids pool is small.
Stayed in June 2023
Reviewed: May 31, 2023
Denise
United States of AmericaBeen at this establishment twice and both times the potatoes were not up to my expectations at breakfast. There were children playing in the hallway on the second floor late at night and early morning
Breakfast and coffee
Stayed in May 2023
Reviewed: May 17, 2023
Robert
United States of AmericaNot really much to not like about it!
Very clean and quiet place!
Stayed in April 2023
Reviewed: April 21, 2023
Steller
United States of AmericaLovely facility. Very nice staff
Stayed in April 2023
Reviewed: March 31, 2023
Meng
ChinaSmile on faces 👏👏🤝🤝
Stayed in March 2023
Reviewed: March 24, 2023
Jennifer
United States of AmericaThe bed was as hard as a rock. Very uncomfortable.
Very nice and clean
Stayed in March 2023
Reviewed: January 23, 2023
Cherie
United States of Americaloved everything
Twanda was very pleasant and made our stay easy while we visited for a funeral
Stayed in January 2023
Reviewed: December 27, 2022
Darie
United States of Americathe shower had no pressure at times went in and out while showering
Stayed in December 2022
Reviewed: November 29, 2022
Tina
United States of AmericaThere is nothing I can say bad about my stay at all
I really like the stay the teller was really nice when I check in the facility was clean the room was everything cleaned plenty of towels and very comfortable and very quiet and the breakfast 🥞🍳 was really nice and very organized and clean will I come again I sure will come again I had a King size bed and I slept very comfortable and I like the fact I had a room on the end
Stayed in November 2022
Reviewed: November 14, 2022
Amy
United States of AmericaThe size of the shampoo and conditioner were tiny. The hard boiled eggs tasted old.
The beds were comfortable. The front desk staff was friendly and helpful.
Stayed in November 2022
Reviewed: October 20, 2022
Michael
United States of Americano means of transportation provided by the hotel
location and cleanliness
Stayed in October 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content