Staffs were courteous and answered our questions

Stayed in May 2024

Location good BF goof but seat not much

Stayed in May 2024

Breakfast

location ,view

Stayed in May 2024

The people at the front desk were exceptional.

Stayed in May 2024

Elevators were a bit slow but the hotel was very busy so it’s understandable.

Breakfast was good. The room was clean and functional. Overall, good value for the money.

Stayed in May 2024

Unfortunately, all city traffic sounds can be heard in the room, so if you are a light sleeper, earplugs will come in handy. And what´s the thing with the disposable dishes in America, it is so incomprehensible?! In Europe, even cheap motels have decent tableware to eat breakfast from, in America you pay 350€ per night and for that you eat from a cardboard plate, drink coffee from a cardboard cup and use a plastic knife and fork, it's just unbelievable, it's not environmentally friendly or sustainable! I also missed greens in the breakfast (cucumber, tomato, salad) and vegans and lactose intolerants have to bring their own products, a big country and a big hotel, but nothing for them in the breakfast.

The hotel was in a good location, metro stations 5 min walk. The hotel staff is very friendly, humorous and charitable, we were even allowed a late check-out. The room had very cozy lighting, a large bathroom, a hot shower with good pressure, the room was modern and nice, even the carpeted floor seemed nice that I was willing to step there with my bare feet (it is old and smelly in most NY hotels), the breakfast was also quite ok, something different every morning (omelet, bacon, cutlet, toast, buns, muffins, fruit, yogurt, cereal, oatmeal and the option to make your own waffles and all the extras for that). Our expectations were quite low because NY hotels are all very expensive and it's hard to find anything above average for a reasonable price, but this time we were lucky.

Stayed in May 2024

Parking

Convenient to our task at hand, comfortable and a good breakfast buffet.

Stayed in May 2024

I'm not a big fan of Flatbush Avenue, but that has nothing to do with the hotel. Once you're inside, all is good. I really had overall no complaints at all.

Everything that I needed or asked for was responded to in a timely and helpful manner. There was a staff member named Jasmine who exceeded any and all expectations. It was a challenging period of time for me and she could not have been kinder and more supportive. All of the staff were excellent, but she gets an A+ for being available and helping me with my reservation.

Stayed in May 2024

nothing ..good price for NYC

very nice people, good breakfast good location

Stayed in April 2024

Keyless app needs some update

Great breakfast. Highly recommend this hotel.

Stayed in April 2024

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Stayed in April 2024

Lots of kids in the hotel- elevators were painfully slow

Friendly attentive front desk staff. Key needed to access room

Stayed in April 2024

Not enough covers in my room. I was cold overnight.

For breakfast I really liked - Waffle maker. Omelette. Coffee & tea on demand.

Stayed in April 2024

Friendly staff,clean,good breakfast. Coffee and tea was always available. Rooms were a good size and beds comfortable. Everything is in walking distance.

Stayed in April 2024

I did not like that there was no microwave in my room. I had to visit the lobby area to use the microwave, which was a bit inconvenienced especially late at night.

The breakfast room was a bit small and did not have enough seating area for when the breakfast room or lobby area was a bit full. It was crowded during my stay.

Stayed in April 2024

There were drug attics begging for change And cigarettes out front. The security guard let my sister’s boyfriend in our room because he showed him a text she sent him two days before our trip. The was never in my sisters name for him to even allow him in the room. The facility gave me a room with a broken bathroom door and the showers did not work. They said they would give me a free dinner and a drink but never gave me the ticket for the meal or drink. The front desk made a seen about my bank debit so I had to use my credit card which was not a big deal but they seemed racist as if I couldn’t afford the room. If was a little embarrassing. I travel all the time.

The beds were very comfortable.

Stayed in March 2024

our room didnt have a fridge or a microwave

breakfast was "ok".

Stayed in March 2024

The in-room coffee is dreadful!

The staff was fantastic. Very comfortable and clean room.

Stayed in March 2024

Loved everything

Stayed in March 2024

Location is perfect, close to everything. Clean and comfortable stay.

Stayed in March 2024

Beds were small. A bit crowded for 4 persons.

The breakfast could be better in terms of options but loved the coffee/tea options all day.

Stayed in March 2024

Breakfast was average. 2nd day was better than the first but they need more options. The beds in the 2 Double bed rooms were very small. Should be Queen beds.Also, Elevators sometimes skipped my floor. Weekends and evenings more people tend to ride the elevator causing longer wait times. Sometimes the Heater would give off a weird smoky smell when turned on. Other than those few things, it was a pretty good stay

Very clean hotel. Staff was very friendly and polite and accommdating. Rooms were somewhat small but kept clean. Microwaves are in the 2 double bed room option.The hotel is close to nearby food outlets and a few local attractions like the World Trade Center. The thermostat works pretty well in the room. The fitness center was great also. Complimentary bottled water when checking in was a nice touch. The hotel has a bar that serves food at night.

Stayed in March 2024

The place was clean, the morning shift receptionist was very helpful and kind, the lady who gave us fresh towels, Bute, was very nice and good, amazing staff.

Stayed in March 2024

Had an issue with the incidental hold when I checked in. It wasn't mentioned when I booked but please be aware there is a $200 incidental hold. I was only staying 2 nights but front desk manager was nice. Breakfast was average. 2nd day was better than the first but they need more options. Elevators sometimes skipped my floor. Weekends and evenings more people tend to ride the elevator causing longer wait times. Usually Hampton rooms come with a microwave. My mother got one but I didn't. Wasn't staying long enough to argue about it. Lastly the maid on my floor came knocking on my door day of checkout like I didn't already know when to check out. Felt like she was rushing me to get out the room. I didn't like that. Other than those few things, it was a pretty good stay.

This was a very clean hotel. Staff was very friendly and polite. Rooms were somewhat small but kept clean. No loose hair in the shower or on sink either. The hotel.is close to food outlets. And a few local attractions like the World Trade Center. The thermostat works pretty well in the room. The fitness center was great also. Complimentary bottled water when checking in was a nice touch.

Stayed in March 2024