612 Dickens Place Northeast, Kannapolis, NC 28025, United States of America
#3 of 9 hotels in Kannapolis
Guests' ChoiceBased on 187 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.7
Facilities
8.2
Staff
8.7
Value for money
7.8
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 13, 2024
Charlotte
United States of AmericaLocation Shower
Stayed in May 2024
Reviewed: April 29, 2024
Janet
United States of AmericaThe room was a bit smaller & outdated than expected for the price but it worked for the few days we needed.
It was in a good area & close to what we was coming to town for. Was nice to have restaurants & stores close by.
Stayed in April 2024
Reviewed: January 31, 2024
Diana_from_illinois
United States of AmericaThe shower/tub needs a grab bar so that guest have something to hold on to when they get out of the tub/shower. Location, Location. Because the hotel has only one entrance and the design of the roadway (concrete median), we missed the turn into the hotel and had to turn at the next light, go back over the interstate, turn around, come back over the interstate again and finally turn into the road leading to the hotel. Better signage at the street would really help.
The bed was comfortable. We appreciated the use of the luggage cart. Our request to not have guests with pets in rooms around us was accommodated. The room was clean as expected. Check-in was quick.
Stayed in January 2024
Reviewed: November 25, 2023
Laura
United States of AmericaPet fees were excessive. I had 2 well-behaved dogs who didn't make a mess in any way. To be charged for 2 pet fees ($150.00) for the 9 hour duration of our stay was exorbitant. We will not stay there again for this reason.
Nice hotel to stay while visiting family in the area. Facilities were very clean.
Stayed in November 2023
Reviewed: October 7, 2023
Carolyn
United States of AmericaClean and quiet. Staff was courteous and helpful.
Stayed in October 2023
Reviewed: August 29, 2023
Juan
United States of AmericaBathroom. Pool not clean.
Breakfast not to much variety. Located excellent. Bathrooms not so new.
Stayed in August 2023
Reviewed: August 2, 2023
Robert
United States of AmericaThe breakfasts were not very enjoyable. Minimal choices, sausage burnt both days. Had to ask for milk jugs to be refilled and only the 2% was done . I was charged for parking for 2 days yet they have a sign that says they aren't responsible for any damage. Come on, one or the other!!! Very disappointed how I got nickel and dimeed to increase the additional money I get charged.
Staff was very helpful. Rooms were clean. check in and out very easy
Stayed in August 2023
Reviewed: July 24, 2023
Christopher
United States of AmericaCould have posted on Booking that the pool was unavailable for maintenance. If I had known I would have picked another location.
Location, Clean,
Stayed in July 2023
Reviewed: July 12, 2023
Morris
United States of AmericaIt's a little difficult to get out of at traffic times.
Good location. Close to restaurants and highway.
Stayed in May 2023
Reviewed: June 15, 2023
Marguerite
United States of AmericaUpon arrival, the lady at the desk did not get off Her phone to check me in, to ring up another guess, or to answer the questions of another guess. She continued to talk on her phone. She did not tell me where the elevator was, how to get to my room, or give me the Internet password. She simply handed me my keys and continued talking on the phone. The morning staff did give me the information I needed the next day and was excellent.
The breakfast staff was very helpful and the next morning desk staff understood my complaint.
Stayed in June 2023
Reviewed: January 31, 2023
Mary
United States of AmericaThe breakfast was ok. The waffles were good, but the sausage was turkey sausage. I wish there had been another choice like “regular” sausage.
Every staff member we encountered was super nice, always greeting us first with a smile, hello, and asking how we were.
Stayed in January 2023
Reviewed: December 15, 2022
Terry
United States of AmericaWhen I got there I was supposed to have 2 rooms but booking.com only reserved one room thankfully the staff was able to accommodate me with the other room
Everything was great at motel
Stayed in December 2022
Reviewed: October 15, 2022
William
United States of Americasaw on receipt I had to pay a “parking capture fee”? what’s up with that. this hotel is in a rural setting off the interstate.
near our shopping location
Stayed in October 2022
Reviewed: October 4, 2022
Twina
United States of AmericaMy bed was a little hard. However, I need a back procedure which probably accounted for that.
The property was clean, convenient to where I needed/wanted to go. Breakfast was delicious, but most of all the front desk staff encountered were exceptional. They were knowledgeable, friendly, gave excellent referrals to local eateries and went above and beyond when I misplaced my phone. This team should be acknowledged and compensated for their representation of this Hampton Inn, Concord NC.
Stayed in September 2022
Reviewed: August 17, 2022
Sherry
United States of AmericaThe room carpet smelled of pet hair next to the bed.
The breakfast was being closed out therefore selections were limited.
Stayed in August 2022
Reviewed: July 23, 2022
Rafeeq
United States of AmericaGym
Stayed in June 2022
Reviewed: June 27, 2022
Joan
United States of AmericaCoffee was weak-2 waffle makers would be nice Can’t proved it but feel like I was overcharged. The rate that was on the initial option I clicked were extremely far off. My bill charged me for 4 adults when I know I selected 1 adult and 3 children so not sure that is what caused the increase. It is my fault for not paying more attention but one of reasons I selected this hotel was because of price that was advertised which seems like was approximately $239/night
Breakfast was good. All of the staff was very pleasant helpful
Stayed in June 2022
Reviewed: June 16, 2022
Richard
United States of AmericaThe grits tasted like instant vs quick or regular grits.
Friendly employees.
Stayed in June 2022
Reviewed: May 21, 2022
Francis
United States of AmericaBed was not comfortable
Clean room and breakfast
Stayed in May 2022
Reviewed: April 8, 2022
Dwiggins
United States of AmericaThe mattress on the bed was very uncomfortable.
I didn't eat breakfast... My husband enjoyed everything, though. Front desk staff is cheerful, friendly and very helpful. Housekeeping staff is warm and friendly!! Room was very clean, the bathroom immaculate! I personally loved the Neutrogena products! I actually purchased some when I got home.
Stayed in March 2022
Reviewed: February 23, 2022
Lisa
United States of Americaroom needs some upgrades in bathroom and carpet needs to be cleaned. could benefit with better mattress and pillows as well.
location was great for our needs. staff was exceptional, super friendly and warm. our room was ok. bed wasn’t as comfortable as it could be. bathroom fixtures looked worn. toilet needs to be upgraded to tall height. water pressure in shower was wonderful. tub itself it showed signs of age with missing paint and caulk. carpet in the room was very dirty but color hides this well. breakfast was really well done. I would stay here again but feel the quality of the stay could be improved with some upgrades.
Stayed in February 2022
Reviewed: February 15, 2022
Cortney
United States of AmericaThe breakfast wasn’t great. We were in a rush and there was a line for the waffle maker. Wasn’t much else to choose from.
The hotel was nice and the room was spacious. We only stayed one night for a cheer competition. It worked for us.
Stayed in February 2022
Reviewed: February 7, 2022
Cindy
United States of AmericaEverything was great!
The breakfast was good, the kids loved making their own waffles!! The hot food was also very good and the selection was plenty!! The staff was amazing and always friendly!! Highly recommend this Hampton. We had a king suite and it was absolutely huge. Plenty of room, pull out sofa, king-size bed plenty of mirrors and lots of space even for a blowup mattress if needed. The only thing I did not care for was the teeny tiny bathroom. You had to literally sit on the toilet to shut the door. Weird for such a large room, but no complaints, clean, quiet and comfortable. Mattresses could use some upgrading, not very comfortable, not for me anyway. Otherwise everything was perfect!!
Stayed in February 2022
Reviewed: January 3, 2022
Kindra
United States of AmericaVery clean, comfortable beds.
Stayed in January 2022
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