1577 Gateway Boulevard, Richardson, TX 75080, United States of America
#16 of 22 hotels in Richardson
Guests' ChoiceBased on 962 hotel reviews
6.9Cleanliness
7.4
Comfort
7.5
Location
8.2
Facilities
7.1
Staff
7.8
Value for money
7.6
Free Wifi
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 13, 2024
Craig
United States of AmericaThe overall facility is very nice and clean. However, I must say I was disappointed with a few maintenance issues; the tub faucet leaked, tub ceiling had a hole covered by black plastic, and the bottom molding on the bathroom mirror was broken off and ragged.
It was clean and the staff was nice
Stayed in May 2024
Reviewed: April 30, 2024
Cynthia
United States of AmericaAlthough clean, the room had a musty smell. Toilet wouldn't flush and the hairdryer didn't work. I believe the hotel is going through remodeling, ceiling tiles were missing with wires hanging in the lobby area The hotel is tucked into a cul de sac making it near impossible to find.
Room was clean and updated.
Stayed in April 2024
Reviewed: March 20, 2024
Tameka
United States of AmericaNight staff and my last room had mold, broken shower head (never fixed), and an old towel from a prior guest.
Convenience and affordable
Stayed in February 2024
Reviewed: March 16, 2024
Marilyn
United States of AmericaEverything okay
Everything okay
Stayed in February 2024
Reviewed: March 9, 2024
Nilufer
TurkeyThe windows in the room are staionary which prevents letting fresh air in. This creates a odd smell sometimes.
Nice location, extremely helpful and friendly staff.
Stayed in March 2024
Reviewed: February 18, 2024
Ron
United States of AmericaAC fan noise Water in tub ran constantly Shower curtain ripped & soiled Breakfast meager
Bed okay
Stayed in February 2024
Reviewed: February 10, 2024
Scott
United States of AmericaGudi was very nice as the rest of the staff is always amazing
Stayed in January 2024
Reviewed: February 3, 2024
Jarvis
United States of AmericaDeposit hold.
The nice size bed.
Stayed in January 2024
Reviewed: February 2, 2024
David
United States of AmericaThe bathroom furniture Is very old and deteriorated and is cuple of roaches
The employee at front desk was super friendly
Stayed in January 2024
Reviewed: January 3, 2024
Clarisa
United States of AmericaHousekeepers cleaning the roomz
Stayed in December 2023
Reviewed: January 1, 2024
Laura
United States of AmericaThe elevators and hallways had a funny smell, like cigarettes mixed with something else. We had asked for a vacuum to be left by our room because our son had made a mess of his snacks and it was never brought by they also never vacuumed for us. However we were able to get the toilet paper we asked for right away.
Check in was easy. Bed was comfortable. They had breakfast and a small store area by the counter. The size of the room was decent.
Stayed in December 2023
Reviewed: December 7, 2023
Abolaji
United KingdomConstant smell of cigarette and weed on the corridors was awful,apart from that👍👍
The room was comfortable and the breakfast was awesome
Stayed in December 2023
Reviewed: December 6, 2023
Alexxia
United States of AmericaThe location
The room was clean.
Stayed in December 2023
Reviewed: December 1, 2023
Kim
NorwayThere is not daily cleaning but three days upon on request. Hotel did not deliver the tag for privacy/clean request at room
Stayed in November 2023
Reviewed: November 22, 2023
Doris
United States of AmericaOnly one elevator. It was a little slow. Some other customers were a bit loud at breakfast But good.
Everything was good. Cleanliness, great staff, breakfast, and location was great off the beaten path but access to everything. Good entertainment, and shopping. Thanks for the hospitality. It was great.
Stayed in October 2023
Reviewed: November 18, 2023
James
United States of AmericaOutdated and worn Tiny bath towels
Convenient location
Stayed in October 2023
Reviewed: October 16, 2023
Deann
United States of AmericaMy room was far from exit.
It was as expected.
Stayed in October 2023
Reviewed: October 4, 2023
Eleazar
United States of AmericaThe ac didn’t work properly and the water in the bathtub was all night leaking.
Stayed in October 2023
Reviewed: September 27, 2023
Angelaf79
United States of AmericaThe room was dirty. There were stains on the bed, the wall and the lamp. My daughter, 23 years old, said it looked like someone made a dirty movie in that room! Omg!! From my daughters mouth! The stains were white and looked pretty questionable. We slept in the same bed.. the one without the body fluid stains. I swear I'm bringing a black light next time.
The location was good. The staff was pleasant and the room was still available when we arrived.
Stayed in September 2023
Reviewed: September 11, 2023
Johnnie
United States of AmericaThe room was requested to have been a non-smoking room but had an odor of stale cigarette smoke. Didn't request another room.
Didn't partake in the breakfast so unable to state an opinion.
Stayed in September 2023
Reviewed: September 5, 2023
Brenton
United States of AmericaDrywall above the shower had spots of brown mold. Ice machine on the 2nd floor wasn't working. Elevator noise was loud being right across the hall from them. Both keys wouldn't work after the first day and had to get replacements.
Bed was comfortable, and room was clean. Front desk was very nice every time we interacted with them.
Stayed in September 2023
Reviewed: August 30, 2023
Rowlett
United States of AmericaThe air conditioner in room 326 does not work properly. We ended up buying two portable fans for the room so we could sleep comfortably.
The convenience to the freeway and the venues we were there for.
Stayed in August 2023
Reviewed: August 23, 2023
Nekiesha
United States of AmericaI didn't know that there was going to be a $50 dollar extra deposit. I wish I had known sooner so I would have planned my finances a little more.
The location was ok. The room and inside of the hotel was ok.
Stayed in August 2023
Reviewed: July 4, 2023
Venus
United States of AmericaMy room smelled like pet urine.
The front desk staff was amazing! He works in the morning most of the week.
Stayed in June 2023
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