Housekeeping is every 4 days unless you request service. We requested fresh towels and they dropped off a bundle just inside the door but did not take the soiled towels.

Breakfast buffet was excellent with different hot main dishes - egg, potato, and meat- daily. Waffle station and cereals, toast, bagels.

Stayed in November 2022

staff not friendly,breakfast was not good,room was a little small

Stayed in October 2022

That I couldn't stay longer..

Spacious and comfortable with friendly staff

Stayed in September 2022

Shower tub floor very discolored, needs to be bleached upon cleaning.

Location, friendly and professional staff, quiet, clean environment.

Stayed in October 2022

No private outside area to smoke away from beggers. No roof top view.

Clean, quiet & comfortable rooms. Very spacious. Wonderful staff.

Stayed in September 2022

The view

How I could walk to everything

Stayed in September 2022

Could have had a small sofa or loveseat in the room with the amount of space available.

I liked that you had to have a room key to go up in the elevators, making the building more secure.

Stayed in July 2022

location, security to our floor, and friendly staff.

Close to Bourbon Street and French quarter.

Stayed in August 2022

The room looked clean at first but it had "that" smell of used or not well washed sheets and towels. The second night the AC froze and strated leaking in the middle of the room, so much that I had to place a pale under it. This is not what you expect from a Hampton Inn property. There was homeless outside the hotel.

Beautiful building in general, very good location to walk over the city, the trolley passes right in front of the hotel but we could easily go walking to Jackson Square and Cafe Do Monde. The room looked clean at first but it had "that" smell of used or not well washed sheets and towels. The second night the AC froze and strated leaking in the middle of the room, so much that I had to place a pale under it. This is not what you expect from a Hampton Inn property. The breakfast was good. Checked inn at 2 am with the HH app and digital key that worked right. There was only one security at the property.

Stayed in July 2022

no view

close to everything

Stayed in August 2022

everything

Stayed in September 2022

Trying to get maintenance to fix something

Cleanliness

Stayed in September 2022

n/a

Breakfast was very good. Front desk clerk was very friendly.

Stayed in August 2022

The location was awful!!!

The staff was very polite and friendly

Stayed in August 2022

I had no issues.

The hotel was very nice. Our room was comfortable and very spacious. I would definitely stay again.

Stayed in July 2022

Our flight wasn't till 9.35pm we asked could we keep the room on to shower etc as it is warm walking around asked 3 different people but no one was interested or bothered they were waiting at our door 11am for us to leave we think they could of helped us in some way even if it was a different room just to shower in instead we got a uber at 11am and had to sit at the airport untill 21.30 to board our aircraft home this was the only thing we asked the whole stay

The location very good choice of breakfast

Stayed in August 2022

We were not completely satisficed by the breakfast, non many choices for food and limited seating.

Location was good, very close to French quarter. Room was very spacious and really quiet.

Stayed in May 2022

My bathroom could have been cleaner.

The location was awesome for Bourbon Street; we were in walking distance to eateries, shopping, etc.

Stayed in August 2022

They thry had netflix. But why would i log in my acct lol

Good walking distance to bourbon

Stayed in July 2022

Room was too cold, staff wasn't able to switch off air conditioning. We finally figured it out ourselves

Modern Hotel, spacious room (we got a free upgrade), clean, friendly staff, good breakfast, great location (short walk to Canal Street, Bourbon Street), great value for money

Stayed in July 2022

Lack of a bar or restaurant/coffee space.

Location, breakfast and size of rooms.

Stayed in July 2022

Choice of show on tv in bread eat room. Inappropriate

Friendly helpful staff

Stayed in July 2022

The Valet!! I had two negative experiences with the Valet. 1. Trying to hand over my keys for Valet service, and there were two Valet workers talking. After waiting for a few minutes the man who seemed like the manager (or in charge of the Valet) snapped at me when I said, “excuse me I’m sorry to interrupt, but I’m in a hurry and wanted to drop my keys off.” His response was, “We are in the middle of a conversation.” So, I had to awkwardly stand there as they talked until he said, “now, it’s you’re turn.” I could get over this incident easily until later at departure, I hand my ticket over to get my car back. There was a long line, so my husband and I expected to wait no biggie. After 25 mins, I noticed we are the only people in the lobby and the same man is watching tik toks loudly on his phone and our car is no where to be seen. I didn’t want to speak to him because of my bad experience, so my husband asked him if our car was coming and they had forgot about us! His first response was, “who did you give your ticket to?” and I said, “you.” He just then went to get our car as if we inconvenienced him from his Tik Tok watching moment. I loved our stay, but the Valet left me feeling extremely irritated and honestly I just felt like a problem.

cleanliness, location, thoughtfulness, safety, front desk staff are the best… shoutout to Hillary!!

Stayed in July 2022

Had a problem getting place to park, had to go around 4 times. Very congested at the front door, people standing around and waiting and sitting they we’re wasn’t even guests at the hotel

Breakfast was great. Room was nice

Stayed in June 2022

There was no bar at the hotel, which was unusual.

Very central property. The rooms were large and the breakfast was good when compared to similar hotels.

Stayed in July 2022