Staff weren't quick to address unsanitized area causing othe customer to walk in it.

The bed was very comfortable, people were friendly

Stayed in September 2021

Breakfast- No turkey sausage or bacon. Everyone dont eat pork.

Very clean, peaceful and comfortable.

Stayed in August 2021

There was too much sodium rich foods

Excellent breakfast and good food

Stayed in August 2021

The A/C was never cooling enough, which we reported when we left our stay.

Breakfast was ok, we have a gluten sensitive family member and there are never enough options. The woman working the breakfast area earns her keep, she's a hard worker and friendly! I love the amount of hooks in the room where you can hang wet items, one thing I always need and you had it! Front desk was always friendly whether coming in or leaving, we were always greeted.

Stayed in August 2021

n/a

Ok

Stayed in August 2021

I cannot think of anything. I stayed for two nights and we were quite happy with the value and location.

I really wish that the location had bagels. I understand that the focus is grab and go because of the pandemic though. The coffee was not bad.

Stayed in August 2021

We stay here often and everytime it's a good experience. Clean and the staff is always cheerful.

Breakfast, clean rooms, great loation

Stayed in August 2021

Getting an extra 1 hour checkout so my son could shower after his soccer tournament was a hassle - was initially told that it wouldn’t be possible - the guy at guest services told me that I should have known and done a better job planning. His manager ended up approving it.

Stayed in July 2021

The breakfast, though standard for a hotel breakfast, was low quality

Stayed in August 2021

Room was clean and quiet. Breakfast was good and had a nice selection. Staff very helpful and kind.

Stayed in August 2021

Nothing

Affordable, clean , pleasant staff . Beds were very comfortable, great hot shower and air conditioning. Room was spacious and very clean . Best free hot breakfast included . Nice bar with friendly staff . Only stayed 1 night , but would definitely book again if we are ever in this area again .

Stayed in August 2021

N/A

I love the comfortable bed and the good breakfast they have in the morning.

Stayed in August 2021

Breakfast was good.

Stayed in August 2021

Nothing

Good selection needed more selection of breads

Stayed in July 2021

Check at 11. Only 30min late checkout. The $31 security hold wasn't mentioned. Wouldn't mind paying it...just didn't know it was attached and had to call front desk wondering what the charge was more the quoted.

Cleanliness, location, style of room, fridge and microwave. Comfortable bed

Stayed in July 2021

We were greeted by a very helpful front desk worker. She was so nice. She gave our son a goodie bag, something that never has happen at any other hotel. Just a very nice small gesture. Breakfast was a nice selection. Rooms were clean.

Stayed in July 2021

Not very much variety at breakfast, and some of the food provided didn't appear very appetizing (the cheese omelets for example). Need more protein and egg options. Need dog poo bags in the receptacle.

Coffee in the lobby, flavored creamer, excellent customer service, dog area.

Stayed in July 2021

We did no like the breakfast. It was very poor. Flavor and choices were minimal. And it tasted like the cheapest quality food that you all could find. I am referring to the hot food only.. the eggs, bacon, sausage, breakfast sandwiches. If you're going to include the breakfast in the cost, it has to be a little better. It didn't ruin the stay, but it was not worth the cost. And I don't mean you all have to get the most expensive food, but a nice middle of the road would be good. It just seemed like I was eating a bunch of cheep, microwave food. The waffles, juice, oatmeal, muffins, fruit, were all excellent, but those that I mentioned before, were not.

I liked the room.. the bed was actually comfortable. I didn't leave with a aching back.

Stayed in July 2021

Location

Stayed in June 2021

The hotel was very clean and staff members were friendly and very accommodating. We enjoyed our stay and will be back..

Stayed in June 2021

Location great. Breakfast good but would have been nice to have bacon or ham as an alternative to 4 days of sausage.

Stayed in May 2021

My room was infested with bugs!!! I told the woman at the front desk in the morning when we discovered them. She said we could switch rooms but since my son is special needs who doesn’t do well with change (was hard getting him to sleep there the first night) and has a ton of equipment, that wasn’t an option. Asked if they could just clean the room while we were out. Came back around 3:00pm and we’re relaxing in the room and found a ton of more bugs. So i went back to the woman at the front desk upset. She told me it was after 11:00am so there was no one who could clean the room and that they didn’t clean while i was out. Also i couldn’t switch rooms because i didn’t tell her earlier. I repeated again my son is special needs and we couldn’t switch room. She then offered me cleaning supplies so i could clean the room myself… i asked to speak to a manager since she didn’t care and was unwilling to help. She then told me there was no manager and no one else i could talk to. So i asked if she could call a manager to resolve this issue or for me to talk too. She said she wouldn’t do that and there was no one to call… that i could call on Monday….this was Saturday afternoon! So after leaving upset i had to call booking.com customer service since i didn’t know what else to do. Well the customer service person called the manager and spoke to them… but the front desk employee wasn’t able to speak to their own manager…. Makes no sense! Well i ended up having to go to the store to buy bug spray and spray the room down and clean all the surfaces! While cleaning we found boogers smeared all over the mattress under the sheets. White crusty bodily fluids sprayed all over the bottom of the bedframe. I don’t think they even cleaned this room before we arrived!!! Absolutely disgusting!!!

I did enjoy the heated pool, it was great for my son’s physical therapy. The continental breakfast was delicious! One of the kitchen woman even offered to make me a plate when she saw me struggling with my special needs toddler. I really appreciated that. There was no requested crib in the room so the nice front desk man personally brought one up to the room immediately for us!

Stayed in March 2024

The pool being out of service and no discount given.

The breakfast could have been better so we went out to eat somewhere and the pool wasn't working and that's the reason we chose this hotel so that was disappointing. A discount should have been given because not all amenities were running.

Stayed in August 2023

Smell in room.

Asked for breakfast to go. It was good.

Stayed in August 2023

At the very least the hotel should have offered to move us to another room. Instead I was told there was no manager available due to the holiday. This was a bad experience and I was traveling with my Mom. No one should have to deal with a hotel’s lack of proper maintenance.

The bathtub did not drain. Imagine coming in after a long day, your only day in town, to find that you are bathing in your own dirty water. It was disgusting and a disappointment that we will not repeat. No one offered to make it right. Not that night or thereafter. Find shelter elsewhere.

Stayed in July 2023