32 Pearl Street, New York, NY 10004, United States of America
#321 of 418 hotels in New York
Guests' ChoiceBased on 475 hotel reviews
7.5Cleanliness
8.1
Comfort
8.0
Location
8.7
Facilities
7.7
Staff
8.6
Value for money
7.4
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 1, 2024
Kevin
SwedenNo complaints at all. Very good service.
The breakfast was very good. They had a good choice of both hot and cold foods. Extra plus for the pancake making machine.
Stayed in April 2024
Reviewed: June 1, 2024
Kremena
United States of AmericaBreakfast and sheets
The attitude of the stuff
Stayed in May 2024
Reviewed: May 20, 2024
Anastasia
SpainWould have been nice to have some fresh vegetables and some more vegan options for breakfast. Also, I was surprised how all the plates and the cutlery were plastic, to be thrown away after usage!
Great location, nice varied breakfast, coffee and tea available always. The room was nice as well. For breakfast you had warm food, cereal, fresh fruit, you could make your own waffles. You also had bagels and baked sweets. The staff was friendly. They let me keep my luggage there after I checked out for a few hours and let me use a weight for my suitcase.
Stayed in March 2024
Reviewed: April 30, 2024
Tommy
GermanyLocation was perfect as starting point for travel
Stayed in April 2024
Reviewed: April 29, 2024
Oliwia
PolandNothing
Close to a subway station Good breakfast Comfortable bed Good breakfast
Stayed in April 2024
Reviewed: April 23, 2024
Rintu
IndiaNo vegetarian options in breakfast
excellent location . 2 min walk from south ferry metro station
Stayed in March 2024
Reviewed: April 11, 2024
Brett
AustraliaGood price, nice location
Very quiet compared to staying uptown
Stayed in April 2024
Reviewed: April 4, 2024
Michaela
Czech RepublicWe were given a unsatisfactory room (small bed and broken shower) and had to wake up a receptionist to get a different room. Also, the breakfast stayed the same all week with minimal options.
Great location, good room service, relatively spacious rooms.
Stayed in April 2024
Reviewed: March 27, 2024
Anai
United States of AmericaRoom was next to an elevator so I could hear when it was in use. Could also hear outdoor noise.
Location was good. The place was very clean and organized. Easy to walkthrough and staff explained the facilities well.
Stayed in March 2024
Reviewed: February 26, 2024
Provost
FranceLa vue, l’emplacement, le petit-déjeuner
La douche
Stayed in February 2024
Reviewed: October 30, 2023
Donovan
United States of AmericaQuite expensive , the rooms are small and in need of a some upgrade.
The location is good
Stayed in October 2023
Reviewed: October 20, 2023
Siphiwe
South AfricaThe location was good, it was central and the staff were very friendly
Stayed in October 2023
Reviewed: October 10, 2023
Steven
United States of AmericaThe room we stayed in smelled like a musty smell
Always clean and staff is polite
Stayed in October 2023
Reviewed: October 2, 2023
Karanveer
United States of AmericaSmall building is surrounded by big ones. View is ok but you get only streets. No ocean or docks
Staff was nice and friendly. Had to move 2 rooms and they were very accomodating about it. Location is perfect, lot of food joints around , everything is at a walking distance.
Stayed in September 2023
Reviewed: September 3, 2023
Jovan
United States of AmericaThere's no airport shuttle service offered. And our room didn't have a fridge. With those two additions, this hotel is a 10/10.
The location is perfect. And the breakfast was better than anywhere we've ever stayed. The hotel is walking distance to many sites. There is a store open 24hrs right across the street for people that like a late snack.
Stayed in August 2023
Reviewed: August 5, 2023
Kimanee
JamaicaThat room service was upon request
Nice big tv screen
Stayed in July 2023
Reviewed: July 26, 2023
Wendy
United States of Americawhere it was Location breakfast was hood and fresh
Stayed in July 2023
Reviewed: July 21, 2023
Marco
IrelandOpposite building had loud rooftop AC, a bit noisy
Walking distance to every “must see” in lower Manhatten. 1 minute to several restaurants. Minutes from several subway stations
Stayed in July 2023
Reviewed: July 4, 2023
Shaiju
United Arab Emiratesbathroom size and facilities
Location
Stayed in July 2023
Reviewed: June 30, 2023
Mackenzie
CanadaWe were right next to a loud mechanical room
The hotel was easy to find
Stayed in June 2023
Reviewed: June 29, 2023
Latimer
United States of AmericaParking.
Breakfast was good. Parking was horrible. To far from hotel.
Stayed in June 2023
Reviewed: June 26, 2023
Ivanenoriega
ArgentinaThe trim didn’t have a fridge so we couldn’t have water or anything cold. It could be really useful to add one to the room, especially during summer.
The staff was really friendly and helpful. The ubicación of the hotel is perfect to reach most of NY tourist attractions by walking. Breakfast and common areas were also a good point.
Stayed in June 2023
Reviewed: June 1, 2023
Roberto
SwitzerlandThe gym could have better ventilation
Excellent location, close to several metro stops in the heart of the financial district. Kind staff and definitely a good quality stay for the price, the type of room, the breakfast and other facilities.
Stayed in March 2023
Reviewed: May 31, 2023
Steven
United KingdomFridge in the room, but not essential. I like a firm pillow and both of the pillows were the feather type.
Really enjoyed the breakfast, good variety and especially liked the waffle station. Staff friendly and helpful. The gym was good enough for a work out.
Stayed in May 2023
Regensburg, Germany
Nuremberg, Germany
Nettetal, Germany
Dukinfield, UK
Selva di Val Gardena, Italy
Levanto, Italy
Mesudiye, Turkey
Chau Doc, Vietnam
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content