1701 Gulf Shores Parkway , Gulf Shores, AL 36542, United States of America
#29 of 312 hotels in Gulf Shores
Guests' ChoiceBased on 476 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
8.9
Facilities
8.6
Staff
9.0
Value for money
8.1
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 14, 2024
Bruce
United States of AmericaThe bed could have been better, maybe a box spring would help.
Bed was a 6 out of 10 for hardness, our lower backs were not letting us sleep through it.
Stayed in May 2024
Reviewed: May 6, 2024
Jasmine
United States of AmericaI didnt like how the toilet wasn’t flushing properly. I didnt like how the bed made noise soon as you lay/sit on it
I like that its near everything we needed in that area.
Stayed in May 2024
Reviewed: May 2, 2024
Judith
United States of Americano luggage racks available upon arrival
friendly staff
Stayed in April 2024
Reviewed: April 24, 2024
Debbie
United States of AmericaA little expensive
The breakfast was good, room very clean and comfortable
Stayed in April 2024
Reviewed: April 6, 2024
Lorie
United States of AmericaBreakfast could use a little more variety.
Small but nice dog walk area. Very well maintained property. Front desk staff very good. Loved the pool and since evening a little cool fire pit was nice.
Stayed in April 2024
Reviewed: April 5, 2024
Jan
United States of AmericaRoad work
Staff
Stayed in April 2024
Reviewed: March 19, 2024
Robert
United States of AmericaDifficult to access
Sausage was good decent variety
Stayed in March 2024
Reviewed: March 16, 2024
Zachary
United States of AmericaRooms were small, no drawers for clothes, no sofa like most double rooms have, no water in water coolers, out of supplies at the front desk like detergent
Breakfast was good, location was fair
Stayed in March 2024
Reviewed: March 1, 2024
Pat
United States of AmericaPrice
Breakfast good. Price $10 too high
Stayed in February 2024
Reviewed: February 26, 2024
Weary
United States of AmericaIt was in a good location great staff
Stayed in February 2024
Reviewed: January 15, 2024
Cynthia
United States of AmericaThe bed was miserable
The location and gym
Stayed in January 2024
Reviewed: January 6, 2024
Bobby
United States of AmericaBed and pillows very uncomfortable
Stayed in January 2024
Reviewed: December 20, 2023
Lauren
United States of AmericaVery noisy. Housekeeping is noisy. Construction above my room, that I was unaware of when I booked, started at the crack of dawn. Hard to get in touch with front desk. Also No one mentioned the $75 pet fee. Not once. Listing just said “there may be a fee”…..Or mentioned that they also hold $75 for incidentals when you check in, which I was quickly refunded after trip. BUT there was another $75 charge. I called lady said it was for pet fee. Told her NO ONE bothered to mention that, not even when I checked in and the clerk told me my total for the room, which was same as when I booked. I asked to speak to manager. She said she would have them call. That was 3 weeks ago. Also noticed the elevator service certificates were expired. Best thing about this place is the breakfast and it’s clean. Poor customer service. But close to the beach. Meh….
Clean, excellent breakfast
Stayed in November 2023
Reviewed: November 26, 2023
Carey
United States of AmericaI was good other than the fact that they did not change the breakfast at all in all the days we were there. The people that worked the front desk the 1st night we came in were slow to come to the front desk. One night there was no one at the front desk.
Stayed in November 2023
Reviewed: October 6, 2023
Maria
Canadaterrible connection with WiFi, they asked so many personal questions that we didn't use it at all.
breakfast was very good, room comfy and bed too
Stayed in October 2023
Reviewed: September 11, 2023
Chambers
United States of AmericaThere was a slight smell in our room. I assume do to humidity issues
Clean with an exceptional staff and a really nice salt water pool
Stayed in September 2023
Reviewed: September 2, 2023
Jeffery
United States of AmericaThe bed's could have been bigger but they were very comfortable
Breakfast was good
Stayed in August 2023
Reviewed: September 1, 2023
Bre
United States of AmericaThe outdoors weren’t as kept clean as inside. Noticed ants in the room + breakfast area. Construction right in front of hotel- made it difficult to travel to and from hotel.
Loved how clean inside it was, always smelled good too. The free breakfast included was nice too.
Stayed in September 2023
Reviewed: August 18, 2023
Donald
United States of AmericaMattress and pillows need replacing. The pillows were very very small and flimsy for the king size bed. Carpet needs replacing.
Continental breakfast was great, big selection. We had a decent sized room but mattress and pillows were bad. Difficult to get comfortable. Carpet needs replacing
Stayed in August 2023
Reviewed: August 2, 2023
Crystel
United States of AmericaBreakfast was decent and dinning area was very clean and stocked.
Stayed in July 2023
Reviewed: August 1, 2023
Dauzat
United States of AmericaCheck in was off
The property was nice and clean and quiet! The only reason I rated 9/10 instead of 10/10. I booked 4 months in advance and had check in for 3pm got there for 3pm and said our room wasn’t ready to give them about a half an hour. We gave them an hour and it still wasn’t ready. The front desk person said every room was booked but could give us a 1 bed room when we had 4 people with us so we NEEDED 2 beds or even 1 bed and a pull out couch. After demanding a manager she said there wasn’t one on duty and that she can give us another room with 2 beds. What’s up with that?
Stayed in July 2023
Reviewed: August 1, 2023
Jennifer
United States of AmericaThe lady who checked me in gave me two key cards, but unfortunately, only 1 ever worked. And she gave me another one, but unfortunately, it never worked. And we needed two keys!
The room was very nice and clean, beds were very comfortable, and the pool area was nice! The breakfast was great!
Stayed in July 2023
Reviewed: August 1, 2023
Andrew
United States of AmericaParking
The view
Stayed in May 2023
Reviewed: July 31, 2023
Corneilus
United States of AmericaBooked a king and got a double queen
Nice and clean
Stayed in July 2023
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