5444 Camp Road , Hamburg, NY 14075, United States of America
#1 of 8 hotels in Hamburg
Guests' ChoiceBased on 158 hotel reviews
8.3Cleanliness
8.9
Comfort
8.8
Location
9.0
Facilities
8.6
Staff
8.9
Value for money
8.0
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 21, 2024
Christopher
United States of AmericaUsed this as a midway point to stop for the night. Easy highway access was great
Stayed in April 2024
Reviewed: May 2, 2024
Alicia
CanadaMore light in the room. One of the desks was in the dark. Although there was a lot to select at breakfast, there were no healthy options. Yoghurt was too sweet, with vegetable juice - for color, corn starch & Bioengineered products. Raisin bread tasted like cardboard, bananas were past their expiry time. Omelette barely passed the test. Less but healthier options would be better.
The bed was one of the best I have experienced in comfort and linens. Breakfast had many options.
Stayed in May 2024
Reviewed: February 25, 2024
Paulette
CanadaFabric desk chair in room
Excellent hot breakfast with good variety, superior to most hotels.
Stayed in February 2024
Reviewed: December 12, 2023
Patricia
United States of AmericaWe had to ask to be moved from the noise of construction——not all people sleep only at night
Convenient location, easy to find
Stayed in December 2023
Reviewed: November 23, 2023
Joy
United States of AmericaMore costly than expected, probably due to a major local sporting event.
Clean, comfortable and spacious room, courteous staff. Plentiful breakfast.
Stayed in November 2023
Reviewed: November 22, 2023
David
United States of AmericaWe like everything. I
Breakfast was very good and location was very good.
Stayed in November 2023
Reviewed: November 14, 2023
Tiffany
United States of AmericaOur window was covered in god knows what Sticky cloudy smears of something very visible to the naked eye so just wasn’t cleaned before our arrival we were in room 201
Super friendly staff , breakfast was good sweet woman overseeing it
Stayed in November 2023
Reviewed: September 28, 2023
Allen
United States of AmericaSoap dispensers are a pain. One off the wall another didn’t work
Location was perfect, so close to highway. Breakfast was wonderful with attentive staffing. Kind workers.
Stayed in September 2023
Reviewed: August 29, 2023
David
Canadabathroom looked pretty old. toilet was wobbly needed a little bit of updating but was clean , so - fine
Stayed in August 2023
Reviewed: August 20, 2023
David
United States of AmericaOverpriced for what it was. Feels a bit dated. Room cleanliness was just ok.
Easy access to the highway. Easy check in.
Stayed in July 2023
Reviewed: August 5, 2023
Joseph
United States of AmericaParking was a little tight.
Bed was good shower was great. Easy to get in and out of .
Stayed in August 2023
Reviewed: July 5, 2023
Judith
United States of AmericaI had a dog with me which I let them know. I was not informed of the $50 charge for 4 days!!! We only stayed 1 night.
The breakfast bar was probably the best I have ever had at any hotel before!!! Great job on the many items to choose from!!!
Stayed in July 2023
Reviewed: June 23, 2023
Christopher
United States of AmericaThe room could have been vacuumed and it wasn't. The pillows from both beds were on one bed after the room was "cleaned".
Stayed in June 2023
Reviewed: June 18, 2023
Kathleen
CanadaThe corners in the bathroom were a little dirty
Everything was good.
Stayed in June 2023
Reviewed: May 1, 2023
Allan
United States of AmericaMattress seemed a bit old.
Good breakfast and very nice rooms.
Stayed in April 2023
Reviewed: March 27, 2023
Jackson
United States of AmericaThe morning person did not have a key to the pool and did not how to open it. (It seemed to be a training issue). The staff was very apologetic and told me to try again at 7am when the next person came in. I would have like the pool to stay open longer (extended hours). There was also a cockroach in the bathroom where my son was staying on the first night, and a carcass of a cockroach in the bathroom the next day. It was late when they saw the first one and just wanted to go to bed (they did look at floors, the mattresses and corners before making the decision). We talked about keeping bags off the floor or put them in the tub.
I liked that the pool opened at 6am and the cleanliness of the facility. The staff were all friendly and respectful. The pool was clean, and not too crowded while I was there. I was able to get a quiet swim in. It was quite relaxing.
Stayed in February 2023
Reviewed: January 18, 2023
Derek
United States of AmericaSliding bathroom door
Stayed in December 2022
Reviewed: January 18, 2023
N
BelgiumThe pool was out of service and we didn't get our welcome gift as a Hilton golden member (but that didn't bother us at all).
We loved this hotel to explore Erie County during the winter. It has a central location and there are a lot of stores and facilities (gas station, Starbucks...) just around the corner. The room was spacious and clean. It offered everything we needed. Fun fact: we were in Hamburg when storm Elliot gave us a visit. We didn't have power for several hours but it was a nice experience: everybody was sitting in the lobby, having a drink and a snack. The staff was very friendly and helpfull. I could not imagine a better place to stay when you have to wait until the storm was over.
Stayed in December 2022
Reviewed: December 14, 2022
Kathryn
United Kingdompool was closed for the first few days which was disappointing Room wasn’t cleaned during our stay
Nice rooms, good breakfast
Stayed in October 2022
Reviewed: December 7, 2022
Peter
AustraliaCheck in was appalling. Had to stand in the foyer & book a room online. Computers not working or the operator didn’t know what to do. No eating facility.
Quiet & clean
Stayed in December 2022
Reviewed: November 4, 2022
Kristie
United States of AmericaClean the rooms and hallways thoroughly and be sure the room is stocked with the basics for example towels and washcloths.
Hallways were not clean. One towel and no wash clothes was provided for two people. Room needed to be vacuumed and had a musty smell to it.
Stayed in October 2022
Reviewed: October 7, 2022
Wilson
United States of Americacan’t say very clean place.
property was great and very clean
Stayed in October 2022
Reviewed: September 12, 2022
Rick
United States of AmericaLocation convenient to major roads. Good walk-in shower.
Stayed in September 2022
Reviewed: August 29, 2022
Aleida
United States of AmericaThe room was a little small,
The beds were very good, the breakfast was great, the chef 👨🍳 was very helpful.
Stayed in August 2022
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