147 Unicoi Street, Helen, GA 30545, United States of America
#11 of 54 hotels in Helen
Guests' ChoiceBased on 425 hotel reviews
8.4Cleanliness
8.5
Comfort
8.5
Location
9.4
Facilities
8.4
Staff
9.2
Value for money
7.8
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 29, 2024
Megan
United States of AmericaThe advertised pool was closed, I got my daughter excited to swim only to find out it wasn’t open.
The staff were amazing! I didn’t meet a single employee who did not make me feel welcomed! The breakfast was top notch. My little loved the cookies and the 24-hour juices!
Stayed in May 2024
Reviewed: May 20, 2024
Charlotte
United States of AmericaIt was tougher for those with mobility challenges. Had to go upstairs to the lobby on the second floor (elevator). Needs updating.
The location in Helen was great, could walk to the town, shops, and restaurants.
Stayed in May 2024
Reviewed: May 20, 2024
Matheus
United States of AmericaThey didn’t clean the room or change the towers everyday.
Very good location and nice view from de river. Beautiful place. The hotel let you use the water hose to wash the car, I love it!
Stayed in May 2024
Reviewed: May 19, 2024
James
United States of AmericaParking underneath the hotel is not designed very well with no turn around space.
Proximity to town.
Stayed in May 2024
Reviewed: May 13, 2024
Rhianna
United States of AmericaThe smoking section is right off the elevator so in the mornings when housekeeping is taking a smoke break, you get bombarded by a big cloud of cigarette smoke. Bed was a little hard.
We loved the hotel! It was close to everything and the river in the back was very beautiful and peaceful. Would definitely stay again.
Stayed in May 2024
Reviewed: May 12, 2024
Winona
United States of AmericaVery dated, carpet dirty, peeling/chipped paint
Location was great and nice area for our dogs to play.
Stayed in May 2024
Reviewed: May 8, 2024
Donna
United States of AmericaPet friendly is difficult for people with allergies, but they accommodated us the best they could.
Location in walking distance.
Stayed in May 2024
Reviewed: April 30, 2024
William
United States of AmericaThe bed mattress was not very comfortable. It was lumpy,too soft and basically just worn out.
The location,river frontage and very close walk to Helen downtown.
Stayed in April 2024
Reviewed: April 29, 2024
Matthew
United States of Americaunder the building parking for our motorcycles was great.
Stayed in April 2024
Reviewed: April 23, 2024
Mrs
United States of AmericaThe room was a little dusty. There was hair on the pillowcases when we checked in. I received a text from Ryan to welcome us and ask if we needed anything. I asked for fresh pillowcases and he brought them right up.
The location was excellent. We could walk just about everywhere we wanted to go. The peaceful atmosphere was wonderful. Breakfast varied daily. Great trip.
Stayed in April 2024
Reviewed: April 19, 2024
Dennis
United States of AmericaNo firewood for the fire pit
Convenience
Stayed in April 2024
Reviewed: April 7, 2024
Christy
United States of AmericaShower and sink had drainage issues. Took water a long time to go down drains. Would get backed up.
Location on the river was awesome. Breakfast was delicious
Stayed in April 2024
Reviewed: April 7, 2024
Ralph
United States of AmericaPrice
Nice location, and clean
Stayed in April 2024
Reviewed: April 6, 2024
Brown
United States of AmericaThe bathroom floors looked like they hadn’t been cleaned in a while.
Staff was friendly. Beds were comfy. Breakfast was good.
Stayed in April 2024
Reviewed: April 6, 2024
Chan
United States of AmericaWe had a minor bug (ants) issue the night before we left.
The location was great. Staff nice and friendly. Continental breakfast was good.
Stayed in April 2024
Reviewed: March 26, 2024
Enrique
United States of AmericaStandard.
Stayed in March 2024
Reviewed: March 11, 2024
Janie
United States of AmericaThe people were not friendly.
The view was beautiful.
Stayed in March 2024
Reviewed: March 7, 2024
Michael
United States of AmericaLight in the entrance way was not working. Body wash, shampoo, conditioner and lotion were all out.
Beds were clean and comfortable
Stayed in March 2024
Reviewed: March 4, 2024
Matthew
United States of AmericaIt was clean for the most part but some more attention could have gone into the details. For the amount we paid for the rooms, they could have ran a swiffer duster over some of the surfaces and made sure that there weren’t hairs and stuff left in the tub
The location the the city and shops was great and it had a great view of the river. Breakfast was delicious! My little one really enjoyed the make your own waffle station.
Stayed in February 2024
Reviewed: February 20, 2024
Robert
United States of AmericaThe sheets on the king bed and hide-a-bed were not as comfortable as we would have liked but was OK. Also, there should have been more pictures/ paintings on the walls in the rooms. There were many big open spaces that didn't make it feel as "welcoming". There was a spotlight onto the area above the fireplace but it was only a blank wall (no painting & no mantel), but it was very nice to have a fireplace for the cold weather. Another wall that was totally blank was the wall above the kitchen table (maybe even a small mountain mural over either would have made me say that I would definitely want to stay in that room again to match the ambience of the German town).
We had a separate suite with a hide-a-bed for another family member. The breakfast was very good with long hours to get your breakfast. The staff was very friendly and helpful in locating specific restaurants that may be of interest to us. Our family members enjoyed the oversized Jacuzzi tub in the huge bathroom. It was relaxing after an evening of walking all over Helen, Georgia.
Stayed in February 2024
Reviewed: February 19, 2024
April
United States of AmericaThe room could have been cleaned better. The sofa chair had stains on it and one of the TVs didn't have a remote. The shower seemed to be a little dirty.
The hotel is in the perfect location to walk to restaurants and shops. Comfy beds.
Stayed in February 2024
Reviewed: December 24, 2023
Theresa
United States of AmericaBreakfast was great, changed daily
Stayed in November 2023
Reviewed: December 23, 2023
Niranjan8055
United States of AmericaNone in particular
The location was perfect and centrally located in the heart of Helen and it is close to getting to the surrounding areas. Food in every direction across the street! The property was clean and well-appointed. The amenities are complete for a great spacious room. The staff was not very friendly and responsive, but I understand that it was okay (maybe he was tired or stressed over something - we all go through a lot at times).
Stayed in December 2023
Reviewed: December 20, 2023
Ralfcr
Costa RicaOnly one ascensor.
The location is great. The personal very nice and great work. The coffee station and chocolate is very good.
Stayed in December 2023
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