151 Temperance Hill Road, Hot Springs, AR 71913, United States of America
#29 of 121 hotels in Hot Springs
Guests' ChoiceBased on 171 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
8.9
Facilities
8.4
Staff
9.0
Value for money
7.9
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 19, 2024
Sandra
United States of America1. I had reserved our room with a credit card and when we arrived I gave a different card and they still charged the wrong account. That didn’t help with my expenses! 2. We stayed May 12-16th and the pool was GREEN! No chairs by the pool to even sit in the sun. 3. I wasn’t informed at check-in that they no longer offer housekeeping. I had to call the front desk and ask for our room to be cleaned/bed made and for clean towels!
Friendly staff, close to main roads ,shopping and restaurants etc
Stayed in May 2024
Reviewed: April 12, 2024
Michael
United States of AmericaNo Complaints.
Very busy. A decent place to spend a night. Very helpful young lady working the desk upon arrival.
Stayed in April 2024
Reviewed: April 10, 2024
Forest
United States of AmericaThe hotel is showing its age and could use a renovation. I'd give it a 80%. There were a few cracks in the drywall, a leak above my window, and a few other minor things in the room that could be better.
Great! Staff were very friendly. The breakfast lady's were awesome. Super friendly and welcoming.
Stayed in April 2024
Reviewed: October 12, 2023
C
United States of AmericaNot enough towels. No Hot Tub.
The breakfast was good. The room was spacious. The Spa tub was Amazing. The Staff was extremely nice and professional.
Stayed in October 2023
Reviewed: September 27, 2023
Crawford
United States of AmericaN/a
Good
Stayed in September 2023
Reviewed: September 27, 2023
Randy
United States of AmericaA little pricey
Clean rooms nice place.
Stayed in September 2023
Reviewed: September 11, 2023
Lillian
United States of AmericaThere was no conditioner in the bottle attached to the shower and the vent fan in the bathroom didn’t work. I brought it up to the front desk attendant at check out and she said she would see about getting that fixed.
The room was clean and the beds were comfortable. The complimentary breakfast provided plenty of options.
Stayed in September 2023
Reviewed: August 7, 2023
Jessica
United States of AmericaThe property was very clean and welcoming.
Stayed in August 2023
Reviewed: July 19, 2023
Kathryn
United States of AmericaI booked a handicapped room as my husband is a amputee and in a wheelchair. The bed was too high and he could not get into it, he had to sleep sitting up in a chair all night, and it was not a recliner. When I went to tell them they told me there were no other rooms available and we would have to stay in that room. Also, it had a tub and not a roll in shower or a bench to get into the shower. Someone needs to address the handicapped facility. I was very disappointed by this, to say the least.
It was clean and very pretty
Stayed in July 2023
Reviewed: July 6, 2023
Darlene
United States of AmericaWalls too thin. Heard walking overhead and people in room next to us. Wouldn’t stay there again.
Great staff, bfast and nice room.
Stayed in July 2023
Reviewed: March 26, 2023
James
United States of Americahotel outside remodel noise, furniture in king suite uncomfortable, 1st room 309- no number on room and could see out at door when closed. new room - 409- was better but furniture not like on booking site.
hotel location was convenient, breakfast hours and food good. facilities and room clean. employees friendly and responsive to concerns.
Stayed in March 2023
Reviewed: March 19, 2023
Bobby
United States of AmericaOnly reason it's not a 10 is because of the construction working pass 5 o'clock with the noise
The staff was amazing clean
Stayed in March 2023
Reviewed: February 20, 2023
Walker
United States of Americawe booked a room for 4 - 2 queen beds. we were given a room with one queen bed and a sofa sleeper. sofa sleeper was not made and no sheets or bedding was found in the room. front desk got us what was needed and offered to have room service make the bed but we declined and made it ourselves. upon entering the hotel there was a pile of booths and tables in a little alcove where I guess there was renovations happening. that was off putting but if renovations were happening, we weren’t bothered by them at any point.
I liked the area of the property and place was clean enough.
Stayed in February 2023
Reviewed: September 30, 2022
Sherry
United States of AmericaRoom was great and large.
Stayed in September 2022
Reviewed: September 6, 2022
Cindy
United States of AmericaFirst room had stopped up bathtub —bathtub really dirty but they moved us and there were too many dogs in the premises with barking and all
Breakfast and location good
Stayed in September 2022
Reviewed: August 13, 2022
Henry
United States of AmericaElevator light would not stay on to let you know it was on the way but was pretty quick to get there. Desk staff not overly friendly except Mickie. Rest were ok.
The room was nice and smelled clean. Bed very comfortable and loved the comforter and pillows! Fridge and microwave handy. View good. Breakfast ladies very friendly and kept things replenished. Housekeeping did exactly as I asked.
Stayed in August 2022
Reviewed: August 12, 2022
Lisa
United States of Americano body wash in shower
location and price
Stayed in July 2022
Reviewed: August 8, 2022
Polly
United States of Americabreakfast was a little lacking. also did t help when the cook didn’t show up one day. we ended up eating out for breakfast that morning.
Nice comfy beds. I loved the large whirlpool tub in our suite.
Stayed in August 2022
Reviewed: August 7, 2022
Faulk
United States of AmericaEntrance to main parking lot is on a curve/rise in the road & makes it difficult to enter the property with an obstructed view of oncoming traffic. Outdoor seating away from the pool is needed.
Room/parking area very clean. Breakfast was typical and could have been hotter.
Stayed in August 2022
Reviewed: August 1, 2022
Tyrone
United States of Americano complaints
I like where it set
Stayed in July 2022
Reviewed: July 22, 2022
Stephen
United States of AmericaIn a great location for both the city and the lake areas. Basic Hampton Inn with the usual amenities.
Stayed in June 2022
Reviewed: July 18, 2022
Davin
United States of Americadogs
Stayed in July 2022
Reviewed: June 8, 2022
Steve
United States of America????
Good quiet as expected
Stayed in June 2022
Reviewed: June 5, 2022
Lester
United States of AmericaThe arms of the chair was broken off.
The location was good
Stayed in May 2022
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