7645 West FM 1960, Houston, TX 77070, United States of America
#203 of 429 hotels in Houston
Guests' ChoiceBased on 122 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
8.9
Facilities
7.9
Staff
8.7
Value for money
7.9
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Johan
United States of AmericaWe stayed in the room on second floor and wanted to stay another night but had already been rented. They said they could give us a room on third floor but couldn’t tell us a room number! We had to wait until 3 pm to get into the room! This was unacceptable! We had to drive around until 3 pm for a room number. We will not be back!
We missed breakfast. Room was great!
Stayed in April 2024
Reviewed: December 21, 2023
Ilona
Czech RepublicBreakfast was too simple TV signal - some channels were losing signal
Location was really good Swimming pool right by the rooms Fridge and microwave in the room Coffee and hot water available 24/7 in the reception free of charge + possibility to buy snacks
Stayed in December 2023
Reviewed: November 22, 2023
Shahzad
United States of AmericaBreakfast is average continental. Pillows are too soft.
The location is very close to the Willowbrook Mall and many restaurants. Staff was friendly and let us stay an extra hour.
Stayed in November 2023
Reviewed: October 3, 2023
Emiliano
MexicoThere was a lot of noise on the room from other guests and that the staff that made our check out wasn't in the mood
I really liked the staff that received us and the kindness they had, also that the room was comfortable
Stayed in October 2023
Reviewed: June 24, 2023
Robert
United States of AmericaFront desk people
Clean
Stayed in June 2023
Reviewed: March 14, 2023
Ana
United States of AmericaToilet could not flush. every time we need to flushed we need to open the tank and do it manually. Receptionist mentioned that they didn’t have nobody available because was Sunday.
location, access to the mall and different restaurants.
Stayed in March 2023
Reviewed: January 3, 2023
Mark
United States of AmericaBetter pillows
location
Stayed in January 2023
Reviewed: October 3, 2022
Chuan
Singaporecleanliness can be better.
location is good.
Stayed in September 2022
Reviewed: August 4, 2022
Adesuwa
CanadaThe property was clean and located in a good place
Stayed in July 2022
Reviewed: August 1, 2022
Renitraj
United States of AmericaThe staff was attentive The breakfast was GOOD! The location was perfect for my needs
Stayed in July 2022
Reviewed: July 31, 2022
Adesuwa
CanadaN/À
The place is well cleaned and maintained. The staff were very nice and breakfast was a very good spread.
Stayed in July 2022
Reviewed: July 25, 2022
Christopher
United States of AmericaThe elevator was down our whole stay
The rooms were very clean and the location
Stayed in July 2022
Reviewed: April 19, 2022
Eddie
United States of AmericaUnfortunately the pool was closed.
It was a good stay with plenty of good eating places in close proximity.
Stayed in April 2022
Reviewed: March 10, 2022
Chuan
Singaporebreakfast was below par.
clean bed and bathroom.
Stayed in March 2022
Reviewed: March 4, 2022
Kristen
United States of AmericaNothing. Just wished breakfast was served a little longer.
The front desk staff were friendly and helpful. We needed to do laundry and they helped us take care of that at the hotel next door.
Stayed in February 2022
Reviewed: January 10, 2022
Sara-carmen
United States of Americaa, what we assumed, employee used his card and walked in on us without knocking first shortly after we checked in. my friend was by the door and pulled it open and the man asked if we were checking out. not sure if he had the wrong room or something but it was odd.
it was convenient for shopping
Stayed in January 2022
Reviewed: December 20, 2021
Ignas
LithuaniaGood location, easy parking
Stayed in December 2021
Reviewed: October 5, 2021
Fiona
United States of AmericaEverything was great just wished the pool was open
Stayed in September 2021
Reviewed: September 6, 2021
Melanie
United States of AmericaThe pool was out of order and my family and I got stuck on the elevator 🥴
Stayed in September 2021
Reviewed: September 5, 2021
Lawanda
United States of AmericaThere were 2 you ladies that worked the front desk. When I tell you, they were very helpful from day 1. Those 2 you ladies went above and beyond to help my family.
Stayed in August 2021
Reviewed: July 31, 2021
Tee
United States of AmericaThe pool was closed😞
Friendly front desk and the location is great!
Stayed in July 2021
Reviewed: June 17, 2021
Christopher
United States of AmericaVery nice and comfortable. Great service by staff
Stayed in June 2021
Reviewed: April 25, 2024
Karl
United States of AmericaBoth breakfast and the room were excellent.
Stayed in March 2024
Reviewed: April 19, 2024
Kristen
United States of AmericaThe pool was a tad chilly and there was a long wait for waffles because there is only one waffle maker.
Everything was great! The room was wonderful, staff was super nice.
Stayed in April 2024
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