100 Industrial Parkway, Jasper, AL 35501, United States of America
#3 of 8 hotels in Jasper
Guests' ChoiceBased on 109 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.7
Facilities
8.3
Staff
8.7
Value for money
8.0
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 11, 2023
Breanna
United States of AmericaLOCATION IS HORRIBLE
Stayed in August 2023
Reviewed: June 4, 2023
Robert
United States of Americafar from highway
comfortable beds
Stayed in June 2023
Reviewed: June 3, 2023
Paula
United States of Americaevening staff inept
very convenient
Stayed in June 2023
Reviewed: May 15, 2023
Jacqulyn
United States of Americabed uncomfortable
Stayed in May 2023
Reviewed: May 10, 2023
Veronica
United States of AmericaHotel is located a bit of a distance from eating establishments. They are there, however, you just have to search a bit.
Good breakfast. Friendly staff.
Stayed in May 2023
Reviewed: April 17, 2023
Gail
United States of AmericaStaying on our route north. Liked it was in a small community away from the big cities. E
Stayed in April 2023
Reviewed: March 18, 2023
Crystal
United States of Americabreakfast was sub par, and the tv kept having issues
cleanliness and location
Stayed in March 2023
Reviewed: February 24, 2023
Susan
United States of AmericaClean rooms. Comfortable beds and pillows. Excellent breakfast.
Stayed in February 2023
Reviewed: January 21, 2023
Clinton
United States of Americathe ice maker on the same floor as my room wasn’t working . . . AGAIN
the staff very friendly as always
Stayed in January 2023
Reviewed: September 17, 2022
Kelly
United States of AmericaStaff was nice. It's close to everything. We only needed one night instead of 3 and they took care of it immediately.
Stayed in September 2022
Reviewed: June 3, 2022
Suzanne
United States of Americaclean and comfortable
Stayed in June 2022
Reviewed: May 23, 2022
Steve
United Kingdomlost my reservation from booking. com & told me it happens a lot
Away from main town centre
Stayed in May 2022
Reviewed: May 2, 2022
Clint
United States of AmericaSmiling staff, keeping our ice packs in facility freezer
Stayed in May 2022
Reviewed: March 22, 2022
Sarah
United States of Americathe elevators did not work and I was on the top floor. my first and last day were the only times it bothered me because I had to drag my luggage upstairs and downstairs. no kerig in the rooms. I bring my own coffee when traveling and this was a deal breaker. I would rather book a place for more money that has a kerig than stay somewhere that doesn’t.
insulated ice buckets in the rooms. breakfast some days.
Stayed in March 2022
Reviewed: January 19, 2022
Tammy
United States of AmericaThere was a dog. I didn’t think Hampton Inn allowed dogs.
Stayed in December 2021
Reviewed: January 8, 2022
Reginia
United States of AmericaThere was a new staff member at the front desk and it took over 30 mins to check-in. When we finally get to the room the key cards didn’t work and it took another 15 mins for her to redo them for some reason. If staff were better trained before working alone, it would be all 😁.
We stay here a few times a year to visit family and the hotel is always very clean and beds comfortable.
Stayed in December 2021
Reviewed: October 10, 2021
Chris
United States of AmericaDrink machines didn’t work.
Good parking for boats. Had places to charge batteries.
Stayed in October 2021
Reviewed: August 3, 2021
Teresa
United States of AmericaNo complaints!
The staff was very friendly and accommodating! The location was great and had a nice breakfast!
Stayed in July 2021
Reviewed: July 16, 2021
Desiree
United States of AmericaNothing!
Always a wonderful experience. We will ONLY do Hampton Inn hotels.
Stayed in July 2021
Reviewed: May 18, 2024
Tiffany
United States of AmericaN/a
The location was easy to get to and the on site breakfast was great
Stayed in April 2024
Reviewed: March 12, 2024
Mary
United States of AmericaHad a few kinks to work out from renovation but nothing major
Newly renovated, LOVE hand soap dispenser at bathroom sink!
Stayed in March 2024
Reviewed: September 24, 2023
Pamela
United States of AmericaCleanliness
The hotel was terrible shape it’s smelled dirty needed to deep clean. It was gross the whole Place has gone down hilll
Stayed in September 2023
Reviewed: August 16, 2023
Carmen
United States of AmericaVery clean and comfortable.
Stayed in August 2023
Reviewed: March 16, 2023
Valerie
United States of Americawalls are paper thin and had to listen to couple next door argue at the top of their lungs:(
Stayed in March 2023
SantʼEufemia Lamezia, Italy
Ao Nang Beach, Thailand
Casablanca, Morocco
Lenzerheide, Switzerland
Zagreb, Croatia
Nikko, Japan
Syracuse, Italy
Roncoferraro, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content