7445 Sawyer Lane, Knoxville, TN 37924, United States of America
#9 of 102 hotels in Knoxville
Guests' ChoiceBased on 327 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.2
Facilities
9.2
Staff
9.5
Value for money
8.6
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 3, 2024
Shawn
United States of AmericaNa
There were restaurants in walking distance and a dollar store. The breakfast was great and the staff were all very nice and welcoming! One of the best places i have stayed at ever!! Great job!
Stayed in June 2024
Reviewed: May 13, 2024
Amy
United States of AmericaThe hotel is off the main road a bit, a little more signage would have been helpful.
The staff was very friendly, the room and all the facilities were exceptionally clean. The breakfast had a good selection the eggs, smoked sausages and potatoes were fresh and flavorful. My kiddo always enjoys getting to use the waffle maker and they had a good assortment of toppings for them.
Stayed in May 2024
Reviewed: April 30, 2024
Nockid
United States of AmericaShower door in room was a bit dingy around tracks
Breakfast good & pool very clean.
Stayed in April 2024
Reviewed: April 3, 2024
Pamela
United States of AmericaFloors could have been cleaner but over all was good.
Stayed in March 2024
Reviewed: March 25, 2024
Deborah
United States of American/a
Breakfast was nice
Stayed in March 2024
Reviewed: December 23, 2023
Maria
United States of AmericaI would love to see other meat options besides pork-turkey sausage.
I was happy to see healthy options in the continental breakfast. 24/7 hours for the pool and fitness center were a pleasant surprise!
Stayed in December 2023
Reviewed: December 14, 2023
Lynn
United States of AmericaThe extra pet fee. We are respectful and keep tidy with our pet. But I know some others are not. It is what it is
Clean, comfortable & quiet. Was a nice restaurant close to walk to
Stayed in November 2023
Reviewed: December 9, 2023
Mikail
GeorgiaEverything
Stayed in November 2023
Reviewed: November 23, 2023
Andrea
AustraliaEven though we were in town for college game Day, I still felt it was quite expensive being so far from downtown & Neyland stadium
We were in town for College Football. The staff were extremely welcoming, helpful & able to answer any query we had even though we were supporters from the opposing team. We also made use of the heated pool 😁
Stayed in November 2023
Reviewed: October 31, 2023
Doris
United States of AmericaThe breakfast was ok. The coffee was good.
Stayed in October 2023
Reviewed: October 20, 2023
Ted
United States of AmericaGreat benefit to have the complimentary breakfast every morning and it was exceptionally good. Kudos to Kathy!
Stayed in October 2023
Reviewed: October 11, 2023
Scott
United States of AmericaTOLIET TISSUE WASNT REFILLED TRASH WASNT REMOVED EVERY THING ELSE WAS GOODONI
Stayed in October 2023
Reviewed: October 9, 2023
Kim
United States of AmericaWasn't impressed with breakfast. It was ok. Needed biscuits & gravy, bacon.
Very clean, room was spacious enough. I think her name was Jessie, working front desk, she was very nice and you can tell cares about her job. She was working at check in and at check out. She had only got a few hours sleep and was right back on Sunday, pulling a 12 hour.
Stayed in October 2023
Reviewed: September 28, 2023
Rick
United States of AmericaPillows were very uncomfortable.
Great staff, amenities, and beds.
Stayed in September 2023
Reviewed: September 11, 2023
Steve
United States of AmericaNothing
Everyone was very professional, helpful and polite. Very friendly. Great breakfast. Close to Vols Football game had a shuttle that came to motel.
Stayed in September 2023
Reviewed: August 29, 2023
Ann
United States of AmericaReally clean and had everything we needed to just relax after along drive.
Stayed in August 2023
Reviewed: August 13, 2023
Lisa
United States of AmericaI love the staff......HIKE is our home away from home!
Stayed in August 2023
Reviewed: August 11, 2023
Quick
United States of AmericaN/A
Great
Stayed in July 2023
Reviewed: July 21, 2023
Andrew
United States of AmericaStaff super nice and hotel/room very clean and comfortable.
Stayed in July 2023
Reviewed: July 15, 2023
Tywanda
United States of AmericaThe pillow they really suck need to do better about the pillows
My hole experience
Stayed in July 2023
Reviewed: July 12, 2023
Gil
United States of AmericaNext to a major highway. Also next to a restaurant which serves tasty food. EV chargers available… for a fee.
Stayed in July 2023
Reviewed: July 9, 2023
Lisa
United States of AmericaThe bed was so uncomfortable.
Location and cleanliness were excellent. Breakfast was perfect.
Stayed in July 2023
Reviewed: July 2, 2023
Kelly
United States of AmericaEverything was clean and comfortable
Stayed in July 2023
Reviewed: June 12, 2023
Maurice
United States of Americanothing
breakfast was good . very adequate,
Stayed in May 2023
Krakow, Poland
Viana do Castelo, Portugal
Wattens, Austria
Ustka, Poland
Alcossebre, Spain
Cooperstown, USA
Chamborigaud, France
New Delhi, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content