230 Lee Burbank Highway, Boston, MA 02151, United States of America
#82 of 93 hotels in Boston
Guests' ChoiceBased on 5842 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
7.7
Facilities
8.0
Staff
8.1
Value for money
7.6
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Ghassan
United States of AmericaThe reception staff members were very helpful. However, there needs to be more of them: one person was handling the influx of people checking in, and the constant phone calls.
The helpful staff members. Very friendly! Also, the ability to keep our luggage in a secure area after we checked out
Stayed in May 2024
Reviewed: May 5, 2024
Kerstin
GermanyCompared to other Boston hotels good pricing. There is a free shuttle running to the airport (will drop you off at train station - blue line which takes you directly to the city center- upon request) and complimentary breakfast. Walking to train station takes about 20 min.
Stayed in May 2024
Reviewed: May 4, 2024
Gerald
CanadaNo shuttle from hotel to cruise port and no shopping close by.
Nice room and hotel with a restaurant.
Stayed in April 2024
Reviewed: May 4, 2024
Joshua
United States of AmericaFood and bar closed at 9pm.
Clean and good customer service.
Stayed in May 2024
Reviewed: May 3, 2024
Shelley
United Kingdomrooms were nice and breakfast , was quite far from Boston and the airport , reception could have helped more with the shuttle a waited nearly 45 mins for it to collect us
Receptionists were a little abrupt , could have been friendlier
Stayed in April 2024
Reviewed: May 3, 2024
Karyn
United States of AmericaIt was a great location to stay at for a very early flight out of Logan.
Stayed in April 2024
Reviewed: May 3, 2024
Zharkov
United States of AmericaShuttle to the airport and to the nearest train station was provided.
Stayed in April 2024
Reviewed: May 1, 2024
Donna
United States of AmericaLeft for flight too early for any breakfast. Wish there had been somewhere to eat nearby. I had no dinner or breakfast.
I liked the free shuttle to the airport. That’s why I chose it.
Stayed in April 2024
Reviewed: May 1, 2024
Roberta
United States of AmericaHot tub out of service
Shuttle service, clean rooms, great breakfast
Stayed in April 2024
Reviewed: April 30, 2024
Steve
United States of AmericaParking fee for costumers sleeping in the hotel
Neatness, breakfast
Stayed in April 2024
Reviewed: April 30, 2024
El
United States of AmericaGreat thought was given when designing the room for a working traveler.
Stayed in April 2024
Reviewed: April 30, 2024
Elizabeth
United KingdomNoisy neighbours on the final night.
The reception staff were very helpful. The shuttle service served us well. We had a wonderful time in Boston.
Stayed in April 2024
Reviewed: April 28, 2024
Karin
United States of AmericaThe parking charge was unexpected.
The shower was magnificent. The beds were comfortable.
Stayed in April 2024
Reviewed: April 28, 2024
Dancegypsy
AustriaThe surroundings are industrial and therefore not attractive at all.
Breakfast was ok; I did not have to use the shuttle, but I could see that it was operating constantly; I chose the location because it's very convenient for the airport.
Stayed in April 2024
Reviewed: April 28, 2024
Mary
United States of AmericaThe girl who originally tried to check us in was very rude. She couldn't find my reservation and was not friendly at all. Luckily one of the other ladies helped us and had no issues.
The bed and pillows were comfortable. The water pressure in the shower was great, little awkward with where the shampoo, conditioner and bodywash are located.
Stayed in April 2024
Reviewed: April 28, 2024
Kathryn
United States of AmericaDinner, the chicken was all dried out and the roll was burnt. Was looking forward to a better dinner after a long day on the road. There was no vending machines on our floor. Had to go to the main lobby floor to get a bottle of water. Very inconvenient.
Breakfast was good, a variety of different breakfast food. We came in late (after 11:30 PM) and didn't understand where to pick up the shuttle, so took a taxi ($18.00). The staff was always helpful and the room was clean.
Stayed in March 2024
Reviewed: April 27, 2024
David
United States of AmericaThe comforter cover on the beds was very irritating. The raised design on the top was rough and uncomfortable to sleep with. This isn't within your control BUT the person in the adjacent room made so much noise we didn't sleep the first 6 hours of the night. It sounded like they were jumping on the bed then off onto the floor and running around the room stomping. We were exhausted in the morning having to leave at 6:30 to catch a flight.
Keyless check in. No need to interact with front desk. Went straight to the room. The room was clean.
Stayed in April 2024
Reviewed: April 27, 2024
Olajumoke
CanadaNo complimentary water and unfriendly staff
Convenient
Stayed in April 2024
Reviewed: April 27, 2024
Wai
United States of AmericaNo
Good
Stayed in April 2024
Reviewed: April 27, 2024
Marilym
CanadaShuttle to port not included
Stayed in April 2024
Reviewed: April 26, 2024
Petit
United States of AmericaI didn't like the fact the shower was clog. The Water slowly went down as I was taking a shower.
I liked mostly everything.
Stayed in April 2024
Reviewed: April 25, 2024
Walker
United States of AmericaIt was too expensive for one night and the check out is always too early!
I liked the privacy
Stayed in April 2024
Reviewed: April 25, 2024
Bob
United States of AmericaUpdate to room recently digitally updated from check in and out plus keys
Stayed in April 2024
Reviewed: April 25, 2024
Raj
United States of AmericaI would like more explanation of services.
Shuttle service is awesome.
Stayed in April 2024
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