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  5. Reviews of Hampton Inn Boston Logan Airport

Reviews of Hampton Inn Boston Logan Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

230 Lee Burbank Highway, Boston, MA 02151, United States of America

#82 of 93 hotels in Boston

Guests' Choice

Review Score

Based on 5956 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    7.7

  • Facilities

    8.0

  • Staff

    8.1

  • Value for money

    7.6

  • Free Wifi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 23, 2024

    8.0
    Very good stay
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Even though it was close to the airport it was not walking friendly

    Excellent room, shuttle to airport and subway

    Stayed in May 2024

  • Reviewed: May 22, 2024

    8.0
    Good hotel
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Free shuttle to the airport

    Stayed in May 2024

  • Reviewed: May 21, 2024

    9.0
    Great airport hotel
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not a great area

    Close to Logan . Big rooms . Brekfast

    Stayed in April 2024

  • Reviewed: May 21, 2024

    7.0
    Good location and facilities but could be much better with minor improvements like staff attitude and use of plastic cro
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The customer service on the front desk was poor on arrival with a receptionist who was not very helpful or informative given it was our first time at the hotel. I’d messaged the hotel twice in advance of our stay to ask about times of shuttle bus and unfortunately didn’t get a reply to either of my messages. Breakfast was served on paper plates and cutlery

    Great proximity to Logan international airport for a late night flight arrival Lovely comfy bed and spotlessly clean room

    Stayed in May 2024

  • Reviewed: May 21, 2024

    8.0
    I would stay again.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Not too many shops and eatery around. Getty to the target across the street not too safe, as there’s no May to get to the other side of the street.

    Breakfast was great, much to choose from, staff very nice.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    8.0
    Exceptional
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    For the price The hotel was outstanding

    Breakfast was exceptional Shuttle was timely and hassle free Airport was nearby and less than 10 minutes from the Hotel

    Stayed in April 2024

  • Reviewed: May 20, 2024

    9.0
    Conveniently clean airport stay
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Boring location but that’s not the hotel’s fault!

    Convenient and very clean

    Stayed in May 2024

  • Reviewed: May 20, 2024

    7.0
    Could have been much better
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    Charged for parking $20 per day. Breakfast was sufficient, same as all hotels serve, eggs sausage, breads and coffee gets a bit tiring if you are staying more than 2 days. May want to get some food outside. Staff were ok, nothing great. Pricing was on the higher side. Nothing in this place would make you want to come back except for its proximity to the airport. Sadly I'm noticing on this trip to the US that mediocre run of the mill hotels charge more than what we would pay for a stay in many star hotels overseas with acclaimed service and facilities. For this pricing one would at least expect a safe lockbox in each room. This is a standard in hotels overseas. We also booked here since they had guest laundry service and when I checked in the lady at the front desk told me the Dryer was out of service and it would take a couple of days to get it fixed (they were yet to raise a repair request).

    Location and shuttle service.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Same old breakfast items

    Convenient location

    Stayed in May 2024

  • Reviewed: May 19, 2024

    8.0
    A Decent and Practical Hotel.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Located in heavy industrial zone with no shops or restaurants nearby. Poor walking conditions too.

    A little threadbare but with a comfortable bed, decent sized room and good shower. Very limited restaurant, unless you simply want a burger. Quick shuttle to Logan.

    Stayed in May 2024

  • Reviewed: May 19, 2024

    8.0
    Hanpton Inn
    • Business trip
    • Solo traveler
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Overcrowded, long wait for elevators , shuttle service was iffy in the evening

    Spacious room., fresh fruit for breakfast , free shuttle bus

    Stayed in May 2024

  • Reviewed: May 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room with Roll-In Shower - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Spacious room

    Stayed in May 2024

  • Reviewed: May 18, 2024

    9.0
    Good overall
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Had to pay for parking, $20usd, but not the end of the world. The laundry facilities could do with more machines. Dryer was out of service when we stayed, only a minor inconvenience. Maybe a little overpriced??

    Close to airport. Staff very friendly and helpful. Room was very comfortable, bed was great. Good gym, and pool facilities. No problems for me.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    8.0
    Worked well for our purposes. Would recommend.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Convenience of shuttle service. Near train station and airport. Easy to get to Boston for sightseeing.

    Good selection. Hot and tasty. Service attentive.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    The room had sofa bed,location Breakfast and 24 hour coffe and tea

    Stayed in May 2024

  • Reviewed: May 18, 2024

    8.0
    They robbed me of almost $200
    • Leisure trip
    • Group
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They charged my card $600 & not $416 like I booked.

    Breakfast was good. The room was very comfortable.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    8.0
    If you are looking for cheap in the vicinity of Boston, this is the place.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Very expensive and crowded. Subpar conditions but staff is great.

    Close to the airport

    Stayed in May 2024

  • Reviewed: May 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Everything. Shuttle service excellent, to and from airport. But also drops off at railway station. 3-4 stops on train and you're in Boston. Breakfast had plenty of options. Very comfortable beds. Could get a coffee/tea in meal area even after breakfast. Wonderful staff. Reasonably priced for Boston. It is a very expensive city.

    Stayed in May 2024

  • Reviewed: May 17, 2024

    8.0
    Good amenities. Check in could have been better
    • Leisure trip
    • Solo traveler
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not enough agents at front desk. Long line to register.

    Breakfast great!

    Stayed in May 2024

  • Reviewed: May 17, 2024

    8.0
    Nice hotel. I would stay there again.
    • Leisure trip
    • Solo traveler
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    One of the toiletries bottles was empty. It’s one of those large bottles attached to the wall. Love the brand, but how hard is it to keep those bottles topped off? For the price I paid for that hotel, I expect more.

    Nice hotel, comfortable beds. clean.

    Stayed in May 2024

  • Reviewed: May 16, 2024

    9.0
    Reasonably priced and close to airport
    • Leisure trip
    • Solo traveler
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights

    There were no dressers in the room. I was in a King suite.

    I loved how close the hotel was to the airport and the fact there was free shuttle to the airport even though I didn't need to use it. There was also a Target and gas station across the street. I the little pull out tables was an added touch and the closet door that also served as the bathroom door. I didn't stay very long, but on my next trip, I will be utilizing the pool and fitness center.

    Stayed in May 2024

  • Reviewed: May 15, 2024

    9.0
    The staff were actually
    • Leisure trip
    • Group
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool looked a bit cloudy. We did not want to swim

    Tha breakfast was great. The staff was friendly and very helpful.

    Stayed in May 2024

  • Reviewed: May 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Free shuttle bus service is wonderful. The breakfast is good.

    Stayed in May 2024

  • Reviewed: May 14, 2024

    8.0
    Quite alright.
    • Leisure trip
    • Solo traveler
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No drinking water in the room.

    Cleanliness. Professionalism. Airport drop off.

    Stayed in May 2024

Showing 1 - 25

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