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  5. Reviews of Hampton Inn Louisville Northeast

Reviews of Hampton Inn Louisville Northeast This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4100 Hampton Lake Way, Louisville, KY 40241, United States of America

#38 of 149 hotels in Louisville

Guests' Choice

Review Score

Based on 156 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    9.0

  • Facilities

    9.1

  • Staff

    9.1

  • Value for money

    8.6

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Study with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was good but their microwave was not working.

    Stayed in March 2024

  • Reviewed: April 1, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The manager at the time of Check-in was 5 stars very helpfull.I booked a room for the next day and he did a night audit which allowed us to stay when we arrived.Thank you again sir.. Very courteous and professional.

    Stayed in March 2024

  • Reviewed: February 28, 2024

    10
    I'll be back.
    • Leisure trip
    • Couple
    • King Room with Shower - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to complain about.

    Breakfast was excellent very tasty. I liked the location close to excellent restaurants. Staff was amazing!

    Stayed in February 2024

  • Reviewed: December 26, 2023

    10
    Overall a great stay, nothing you can do about the traffic. I will return for future stays
    • Business trip
    • Solo traveler
    • King Study with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room I was in was close to the highway and you could hear the traffic

    The room was very clean and the staff was very helpful and accommodating with my early check in.

    Stayed in December 2023

  • Reviewed: October 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking
    • Stayed 2 nights

    We stayed two nights, on our first night we experienced issues with our air conditioner. The unit was set too warm and we could not adjust the temperature nor would the unit remain on. Additionally, when it turned off there was a continuous beeping sound that we would last for 5 or so minutes, needless to say it made for a warm long night. We sought assistance from housecleaning in the morning who called upon maintenance to address the issue. Within minutes Juan arrived and he assessed the situation and said he would need a little more time to research and resolve. We headed out and upon our return later that afternoon we arrived back to a cool room and a wonderful note from Juan. It read...... We got you a brand new unit, don't worry just relax as we set the temperature for you at 67. Enjoy and apologize for any inconvenience. Juan. Now that is service! We never saw Juan again to thank him in person but let the front desk now that we appreciate him. This world needs more Juans!!!!

    Stayed in October 2023

  • Reviewed: October 20, 2023

    10
    Great stay all around!
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    Breakfast was great - tasted fresh, and plenty of options available. Our room was perfectly clean, the bathroom was well stocked and the facilities around the building were nice too. No extra charge for parking, and the person at the front desk helped us out with some suggestions for places to eat in town.

    Stayed in October 2023

  • Reviewed: September 13, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    Minor incidence occurred the morning of checkout where two employees were loudly discussing and complaining about a coworker behind their back. Unprofessional but no impact on the overall view of my stay.

    Friendly staff, safe property, well maintained, clean. Was traveling cross country with my car full of my belongings and didn't feel uncomfortable parking my car at the hotel. The staff was great and attentive.

    Stayed in September 2023

  • Reviewed: September 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Decor, shower , comfy bed and pillows. The fact that we had both a microwave and a fridge. The containers for the shampoo, soap, etc as opposed to the individual items.

    Stayed in September 2023

  • Reviewed: August 8, 2023

    9.0
    Wonderful
    • With a pet
    • Leisure trip
    • Family with young children
    • King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Helpful staff and breakfast!

    Stayed in August 2023

  • Reviewed: July 27, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was great!

    Stayed in July 2023

  • Reviewed: July 25, 2023

    10
    Beyond excellent. One of the nicest Hotel we have stayed in.
    • Leisure trip
    • Couple
    • King Room with Shower - Non-Smoking
    • Stayed 1 night

    The only thing that was a little disturbing was there was a bullet hole in our widow. We let the staff know and they said they were so sorry. They wanted to change our room but we said it was OK we just wanted them to know it was there

    Your facility was excellent. Staff was so friendly and helpful. We enjoyed our stay. They breakfast was so good and one of the best we have every had in hotels.The room was very clean. The outside sitting area was so nice.

    Stayed in July 2023

  • Reviewed: July 23, 2023

    10
    Exceptional
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We have nothing that we didn't like about this hotel.

    Staff were very friendly, nice location close to everything. We loved the walking path and pond at the hotel very peacefull.

    Stayed in May 2023

  • Reviewed: July 6, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The environment and the staff and other guests at the hotel were very friendly people, everything was great.

    Stayed in July 2023

  • Reviewed: June 29, 2023

    10
    Will stay here again
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was great

    Friendly staff. Clean and nice environment

    Stayed in June 2023

  • Reviewed: June 27, 2023

    8.0
    Would stay again
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My only real complaint was a more personal one. I found the beds to be hard and the pillows went flat. But that’s usually just hotels. Besides that it was amazing stay.

    Everything was clean and looked amazing. The staff was friendly and talkative. Pool was also super clean and pretty

    Stayed in June 2023

  • Reviewed: March 17, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing to report

    The room decor

    Stayed in March 2023

  • Reviewed: February 26, 2023

    9.0
    My 1 night stay
    • Leisure trip
    • Couple
    • King Room with Shower - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The mattress was very soft. I'm used to a more firm mattress, but this was a really soft mattress.. softer than other hotels I've stayed at. The pillows were also extremely soft. This is perfect for anyone who likes really soft mattresses and pillows though. The bed was very squeaky. This may be TMI, but the toilet is oddly high. I'm 5'2" and I couldn't touch the floor, lol. That was weird.

    It was a nice room, and I loved the shower. I liked having a mini fridge and microwave. The free breakfast was great! There was a nice selection of food and the scrambled eggs were pretty tasty. There's a wonderful Japanese restaurant in walking distance (across the parking lot). That's where we ate dinner.

    Stayed in February 2023

  • Reviewed: February 26, 2023

    8.0
    would recommend and stay again
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    humidity in the room, pretty clean but not super

    location, breakfast, staff, nice facility

    Stayed in February 2023

  • Reviewed: February 21, 2023

    9.0
    We enjoyed our stay. The beds were comfortable.
    • Leisure trip
    • Group
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Our room was very dusty and the tub had several bugs in it. I’m not the one to complain so, I took upon myself and used my own cleaning supplies and cleaned the bathroom and spray and disinfected the room.

    The breakfast was amazing each day of our stay. Clean Facility.

    Stayed in February 2023

  • Reviewed: January 10, 2023

    8.0
    peaceful
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    shower needs work water ran everywhere and the showe head is not great for kids or anyone short . too much pressure and too high

    quite and comfortable

    Stayed in January 2023

  • Reviewed: November 13, 2022

    9.0
    good for the most part
    • Couple
    • Queen Room with Two Queen Beds - Mobility and Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    bed could be better, ice maker not working on our floor

    great pillows, good breakfast

    Stayed in November 2022

  • Reviewed: October 26, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pricing, but you can't change that.

    Close to the interstate.

    Stayed in October 2022

  • Reviewed: October 24, 2022

    10
    We will definitely stay here again while visiting family.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    can’t think of anything.

    The rooms were spacious. Beds were comfortable as well as the couch. Loved the walk in showers!

    Stayed in October 2022

  • Reviewed: September 27, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Shower - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was very clean and the staff were nice. The location was absolutely perfect.

    Stayed in September 2022

Showing 1 - 25

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