480 Highway 425 North, Monticello, AR 71655, United States of America
#1 of 4 hotels in Monticello
Guests' ChoiceBased on 174 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
9.1
Facilities
8.3
Staff
8.9
Value for money
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 1, 2024
Byrd
United States of AmericaThe whirlpool was working correctly, i.e., the jets didn't work. I had no ironing board in my room. I had to request it a couple of times.
Everything, especially the pool! It was 86 degrees. The breakfast was great with a variety of selections.
Stayed in April 2024
Reviewed: April 22, 2024
Melissa
United States of AmericaThe only things I did not like was that at one point in the elevator I must have got in behind someone smelling of Marijuana. Our bedroom door also seemed to be off track as it had a big gap in the lower part of it you could see the hallway lights. Also our shower amenities such as soaps and shampoo was not refilled so after our first shower we ran out luckily had brought some.
We enjoyed our stay. The room was very big and accommodated my family well. I really liked that check out was at 11 that gave my family time to sleep in as well as enjoy the pool for a little bit and eat breakfast. The staff was extra kind and helpful.
Stayed in April 2024
Reviewed: April 16, 2024
Rebecca
United States of AmericaMy heat was never fixed and the air in the hallways were freezing!
Super nice staff, good food.
Stayed in March 2024
Reviewed: April 10, 2024
Karen
United States of AmericaHot tub was down, no fresh towels at indoor pool, when we ask for extra we were told there were none until morning. Television didn’t work properly upon arrival. My son in law had to redo the connections and tinker with it to get it to work right. There also was a live cockroach on the bed comforter. Not saying the hotel has a roach problem, may have came from previous guest. But was there alive to greet us! Patio door off pool and pool access door did not work using any guests room key. Was difficult to watch kids swimming while cleaning the grill and patio area to cookout. I ended up using a boot to hold it open… Since every second counts in an emergency. Didn’t want to keep tracking dripping wet swimmers through the lobby.
The amenities is why we booked the “Staycation” to try to salvage spring break during an unexpected death and funeral.
Stayed in March 2024
Reviewed: April 10, 2024
Gillespie
United States of AmericaFront desk did not answer the telephone. No hair dryer in bathroom as advertised. Could not wash my hair as planned.
Food was well supplied when empty.
Stayed in April 2024
Reviewed: April 8, 2024
Debra
United States of AmericaThe breakfast could have more choices.
The breakfast could have more choices.
Stayed in April 2024
Reviewed: March 23, 2024
Michael
United States of AmericaTv had very limited programming & hot tub was out of order. No ice in 2nd floor
Breakfast was very good
Stayed in March 2024
Reviewed: January 22, 2024
Terrika
United States of AmericaFriendly staff, clean rooms, & good breakfast!
Stayed in January 2024
Reviewed: November 27, 2023
Dennis
United States of AmericaTV cable was disconnected but was figured out and fixed. Remote control unit did not move channel to channel.
Breakfast was satisfying and well stocked. Bed was very comfortable. Windows were well covered to eliminate lighting from outside.
Stayed in November 2023
Reviewed: November 20, 2023
Sarah
United States of AmericaThe cleaning staff did not clean our room while we were there.
Very nice, friendly staff. Rooms were clean we when arrived.
Stayed in November 2023
Reviewed: October 2, 2023
Jeremiah
United States of AmericaTook dirty towels but didn't replace. Bed wasn't touched but room was tidy
Breakfast was great. Great service and selection. Overall service was great.
Stayed in October 2023
Reviewed: October 1, 2023
James
United States of AmericaGood
Stayed in September 2023
Reviewed: July 30, 2023
Deena
United States of AmericaIt seems to begin to get run down, some of the rooms aren't clean as they should be
I love the location
Stayed in May 2023
Reviewed: July 4, 2023
Lavetta
United States of AmericaThe elevator was out had to take the stairs to 3rd floor
Breakfast was good hot and fresh
Stayed in July 2023
Reviewed: July 3, 2023
Donna
United States of AmericaThe bathroom could have used some regrouting. Unfortunately we had a child in the room above that ran back and forth in the room making a lot of noise each night until 11pm.
location is great because we travel to see family there. Good breakfast and coffee each day. Courteous and friendly staff
Stayed in July 2023
Reviewed: June 8, 2023
Sharon
United States of AmericaThe elevator was out of order and since I am on oxygen this made it hard for me.
The room was spacious. The breakfast was good. Staff was friendly and efficient.
Stayed in June 2023
Reviewed: May 14, 2023
Rexford
United States of AmericaEverything was good
Everything was close by
Stayed in May 2023
Reviewed: May 9, 2023
Mcfarland
United States of AmericaUpdate your beds please and pillows not very happy didn't sleep much with rheumatoid arthritis I was very sore the next morning
Friendly staff got in a little bit of a situation and the staff helped me out.
Stayed in May 2023
Reviewed: May 3, 2023
Anndrea
United States of AmericaI left something behind, and they were nice enough to call and tell me and ask if I wanted it shipped. I said yes, and the employee on the phone said someone would call me the next day about shipping. No one called, they charged my card $10 to ship the item. The postage on the envelope was $9.65. They left out part of what was supposed to be shipped, and the item they did send cost $2-4 MAX to ship. I'll be paranoid about them randomly running my card again for awhile.
The room was nice, clean and comfortable.
Stayed in April 2023
Reviewed: April 23, 2023
Irene
United States of AmericaNo decaf coffee.
Breakfast was fine.Would have been better if they would have had decaf coffee. Location was excellent.
Stayed in April 2023
Reviewed: April 17, 2023
Darrell
United States of Americabed not comfy
location, quite
Stayed in April 2023
Reviewed: April 3, 2023
Dana
United States of AmericaOur coffee thing wouldn't work, at all.
Nice, clean facility.
Stayed in March 2023
Reviewed: March 16, 2023
Heather
United States of AmericaPrice could've been better
Easy check in
Stayed in March 2023
Reviewed: February 2, 2023
Cynthia
United States of Americalight from hall shone in on 3 sides of the door, was overcharged at checkout which was at 11 not 12. breakfast was not very good, undercooked sausage, overcooked potatoes, no spray for waffle iron so all the waffles stuck orange/apple machine not working, coffee in a different room not in breakfast area
convenient to work site, large room
Stayed in February 2023
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