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  5. Reviews of Hampton Inn - Monticello

Reviews of Hampton Inn - Monticello This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

480 Highway 425 North, Monticello, AR 71655, United States of America

#1 of 4 hotels in Monticello

Guests' Choice

Review Score

Based on 174 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.1

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 1, 2024

    8.0
    Very Good
    • Business trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The whirlpool was working correctly, i.e., the jets didn't work. I had no ironing board in my room. I had to request it a couple of times.

    Everything, especially the pool! It was 86 degrees. The breakfast was great with a variety of selections.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    8.0
    My stay was very quiet and comfortable.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The only things I did not like was that at one point in the elevator I must have got in behind someone smelling of Marijuana. Our bedroom door also seemed to be off track as it had a big gap in the lower part of it you could see the hallway lights. Also our shower amenities such as soaps and shampoo was not refilled so after our first shower we ran out luckily had brought some.

    We enjoyed our stay. The room was very big and accommodated my family well. I really liked that check out was at 11 that gave my family time to sleep in as well as enjoy the pool for a little bit and eat breakfast. The staff was extra kind and helpful.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    My heat was never fixed and the air in the hallways were freezing!

    Super nice staff, good food.

    Stayed in March 2024

  • Reviewed: April 10, 2024

    7.0
    We made the best of it!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Hot tub was down, no fresh towels at indoor pool, when we ask for extra we were told there were none until morning. Television didn’t work properly upon arrival. My son in law had to redo the connections and tinker with it to get it to work right. There also was a live cockroach on the bed comforter. Not saying the hotel has a roach problem, may have came from previous guest. But was there alive to greet us! Patio door off pool and pool access door did not work using any guests room key. Was difficult to watch kids swimming while cleaning the grill and patio area to cookout. I ended up using a boot to hold it open… Since every second counts in an emergency. Didn’t want to keep tracking dripping wet swimmers through the lobby.

    The amenities is why we booked the “Staycation” to try to salvage spring break during an unexpected death and funeral.

    Stayed in March 2024

  • Reviewed: April 10, 2024

    8.0
    Bed was comfortable.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Front desk did not answer the telephone. No hair dryer in bathroom as advertised. Could not wash my hair as planned.

    Food was well supplied when empty.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The breakfast could have more choices.

    The breakfast could have more choices.

    Stayed in April 2024

  • Reviewed: March 23, 2024

    8.0
    Would definitely stay here again
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Tv had very limited programming & hot tub was out of order. No ice in 2nd floor

    Breakfast was very good

    Stayed in March 2024

  • Reviewed: January 22, 2024

    8.0
    A Very Good Hotel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff, clean rooms, & good breakfast!

    Stayed in January 2024

  • Reviewed: November 27, 2023

    9.0
    We have stayed several times at this Hampton and have always been happy with our stay.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    TV cable was disconnected but was figured out and fixed. Remote control unit did not move channel to channel.

    Breakfast was satisfying and well stocked. Bed was very comfortable. Windows were well covered to eliminate lighting from outside.

    Stayed in November 2023

  • Reviewed: November 20, 2023

    8.0
    Decent
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The cleaning staff did not clean our room while we were there.

    Very nice, friendly staff. Rooms were clean we when arrived.

    Stayed in November 2023

  • Reviewed: October 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Took dirty towels but didn't replace. Bed wasn't touched but room was tidy

    Breakfast was great. Great service and selection. Overall service was great.

    Stayed in October 2023

  • Reviewed: October 1, 2023

    9.0
    Excellent
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Good

    Stayed in September 2023

  • Reviewed: July 30, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    It seems to begin to get run down, some of the rooms aren't clean as they should be

    I love the location

    Stayed in May 2023

  • Reviewed: July 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The elevator was out had to take the stairs to 3rd floor

    Breakfast was good hot and fresh

    Stayed in July 2023

  • Reviewed: July 3, 2023

    8.0
    Would continue to stay at Hampton in Monticello, it is the best choice in town.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The bathroom could have used some regrouting. Unfortunately we had a child in the room above that ran back and forth in the room making a lot of noise each night until 11pm.

    location is great because we travel to see family there. Good breakfast and coffee each day. Courteous and friendly staff

    Stayed in July 2023

  • Reviewed: June 8, 2023

    9.0
    Great Value
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The elevator was out of order and since I am on oxygen this made it hard for me.

    The room was spacious. The breakfast was good. Staff was friendly and efficient.

    Stayed in June 2023

  • Reviewed: May 14, 2023

    9.0
    Comfortable and pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Everything was good

    Everything was close by

    Stayed in May 2023

  • Reviewed: May 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Update your beds please and pillows not very happy didn't sleep much with rheumatoid arthritis I was very sore the next morning

    Friendly staff got in a little bit of a situation and the staff helped me out.

    Stayed in May 2023

  • Reviewed: May 3, 2023

    8.0
    Nice hotel, shady lazy business practices
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I left something behind, and they were nice enough to call and tell me and ask if I wanted it shipped. I said yes, and the employee on the phone said someone would call me the next day about shipping. No one called, they charged my card $10 to ship the item. The postage on the envelope was $9.65. They left out part of what was supposed to be shipped, and the item they did send cost $2-4 MAX to ship. I'll be paranoid about them randomly running my card again for awhile.

    The room was nice, clean and comfortable.

    Stayed in April 2023

  • Reviewed: April 23, 2023

    8.0
    Was a very good stay. Staff was very friendly.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No decaf coffee.

    Breakfast was fine.Would have been better if they would have had decaf coffee. Location was excellent.

    Stayed in April 2023

  • Reviewed: April 17, 2023

    9.0
    Good stay, would return for needed short trip.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    bed not comfy

    location, quite

    Stayed in April 2023

  • Reviewed: April 3, 2023

    8.0
    Just fine
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Our coffee thing wouldn't work, at all.

    Nice, clean facility.

    Stayed in March 2023

  • Reviewed: March 16, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Large Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Price could've been better

    Easy check in

    Stayed in March 2023

  • Reviewed: February 2, 2023

    7.0
    room was nice, staff was pleasant, a little upkeep and rearranging breakfast area would be great
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    light from hall shone in on 3 sides of the door, was overcharged at checkout which was at 11 not 12. breakfast was not very good, undercooked sausage, overcooked potatoes, no spray for waffle iron so all the waffles stuck orange/apple machine not working, coffee in a different room not in breakfast area

    convenient to work site, large room

    Stayed in February 2023

Showing 1 - 25

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