Reviews of Hampton Inn by Hilton New York Times Square This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
150 W 48th Street, New York, NY 10017, United States of America
#303 of 407 hotels in New York
Guests' ChoiceReview Score
Based on 227 hotel reviews
7.7Score breakdown
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Cleanliness
8.1
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Comfort
8.2
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Location
9.6
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Facilities
7.8
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Staff
8.5
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Value for money
7.6
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Free WiFi
8.4
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Reviewed: May 4, 2024
Patricia
United States of America4 Reviews8.0Very Good- • Leisure trip
- • Travelers with friends
- • King Bed with City View
- • Stayed 3 nights
- • Submitted from a mobile device
Room extremely small and supposed to have a city view, 1/4 sliver view of city 3/4 view of building windows.
Clean and friendly! In great location
Stayed in April 2024
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Reviewed: May 3, 2024
Helena
Slovenia53 Reviews8 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 7 nights
- • Submitted from a mobile device
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Very near to Times square, Rockefeller and couple of metro station what is convinient to explore whole city. Good breakfast, at 6am was not very crowded as it was later. It is not problem as you can grab coffee and some muffin and have breakfast to go. Room was nice, clean, with fridge. Nice staff. Very good value for money!
Stayed in May 2024
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Reviewed: May 3, 2024
Roberto
Brazil3 Reviews9.0Wonderful- • Leisure trip
- • Travelers with friends
- • King Room
- • Stayed 6 nights
- • Submitted from a mobile device
Size room breakfeast busy
Location Location
Stayed in April 2024
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Reviewed: May 3, 2024
Michael
Ireland6 Reviews8.0“Very comfortable & quiet room in the heart of the city.”- • Leisure trip
- • Couple
- • King Room with Roll-In Shower - Mobility Access
- • Stayed 2 nights
- • Submitted from a mobile device
The breakfast not good at all and not enough space for all the covers.
The room was excellent, quiet and could not be a better location for the theatre.
Stayed in May 2024
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Reviewed: May 2, 2024
Manfred
Bermuda12 Reviews9.0“Nice 😊to Short”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The Rooms are very Small
Close to Everything
Stayed in April 2024
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Reviewed: April 30, 2024
Rada
Italy4 Reviews8.0Very Good- • Business trip
- • Solo traveler
- • King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Lift unbelieveble slow Big noise by air-conditioning
Position
Stayed in April 2024
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Reviewed: April 30, 2024
Sutiashvili
France2 Reviews8.0Very Good- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast time is a compleat disaster. For such a big hotel, such a small breakfast room, it's horrible you have to wait for quite a long time in lien to have tables and food. Same for the elevators.
The location is perfect, rooms are comfortable, and a great rooftop bar
Stayed in April 2024
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Reviewed: April 28, 2024
Emery
United States of America1 review7.0“adequate for sleeping, lacking in other amenities”- • Leisure trip
- • Group
- • Double Room with Two Double Beds
- • Stayed 1 night
elevator situation was horrible never had available spaces, and breakfast ran out and shut down before all guests could eat
location was great,
Stayed in April 2024
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Reviewed: April 28, 2024
Ahrabi
United States of America1 review8.0“It is good and optimum chose to select this hotel.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 4 nights
The air condition noise was terrible. The size of the room was not comfortable. The area for breakfast was not enough.
The breakfast was ok, to improve add some Veg. The coffee offer at entrance was good. The room was clean and white !
Stayed in March 2024
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Reviewed: April 27, 2024
Hayley
Ireland7 Reviews8.0“Great location, great staff”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
The wait times for the elevator. I just happened to be lucky when getting on. The max time I had to wait was about 3 minutes but other people who were waiting were there about 25 -30 mins
The location was great. Everything within walking distance. The staff were very friendly and helpful.
Stayed in April 2024
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Reviewed: April 24, 2024
Patrick
Netherlands1 review7.0“Central location. Room convenient. Terrible breakfast and too busy elevators between 830-10am”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 4 nights
- • Submitted from a mobile device
Breakfast. Food quality very poor. And too busy all times between 7-10am. People were fighting for a table to sit. Elevator between 830-10. Too busy. Couldn’t use it so walked down 13 floors. Imagine you are at 30th level.
Room was small but convenient. Beds were ok.
Stayed in April 2024
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Reviewed: April 24, 2024
Alyson
United States of America3 Reviews9.0“Good experience”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds and Landmark View
- • Stayed 2 nights
Breakfast experience. Long elevator lines at peak times.
The food was good, but the breakfast area was extremely congested, so we only took advantage of the "free" breakfast one day. There was not enough seating at breakfast, and the lines were long.
Stayed in April 2024
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Reviewed: April 24, 2024
Sharesa
United States of America1 review7.0“Great location but small and very busy, always love the breakfast!”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Check was a bit hectic. We arrived early and thought we checked in. We checked our luggage, gave our IDs, credit cards, and then hit the town. On our return, the lobby was full, we went to get our keys, and they had not previously checked us in. We had to wait, and then redo our IDs and credit cards. Not a huge deal but very inconvenient. When we got to our room it was very stuffy, so we tried to turn the AC on. It did not work. We were only there for a night, so we just opened the window.
The area was perfect. We were able to walk and see almost everything. The hotel was nice and we love the breakfast options. The front desk was very helpful with checking our luggage and with booking our travel arrangements to the airport.
Stayed in April 2024
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Reviewed: April 23, 2024
Twofortheshow
United States of America49 Reviews1 helpful vote8.0Very Good- • Business trip
- • Solo traveler
- • King Room
- • Stayed 5 nights
The room was good, if small. Breakfast was chaos, so many people.
Stayed in April 2024
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Reviewed: April 23, 2024
김경자
United States of America4 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room with City View
- • Stayed 3 nights
nothing
Good location. easy access to metro and downtown.
Stayed in April 2024
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Reviewed: April 23, 2024
Alexei
Puerto Rico3 Reviews8.0Very Good- • Leisure trip
- • Travelers with friends
- • Double Room with City View
- • Stayed 3 nights
- • Submitted from a mobile device
The breakfast - not organized
The location and service
Stayed in April 2024
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Reviewed: April 22, 2024
Barry
Nigeria1 review7.0Good- • Leisure trip
- • Couple
- • King Bed with City View
- • Stayed 1 night
- • Submitted from a mobile device
Brith
Stayed in March 2024
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Reviewed: April 19, 2024
Massimiliano
Italy58 Reviews8 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • King Room with City View - Hearing Accessible
- • Stayed 6 nights
- • Submitted from a mobile device
The facilities weren't enough for such a big hotel. Not enough room in the breakfast area, not enough elevators.
The position is simply unbeatable.
Stayed in April 2024
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Reviewed: April 18, 2024
Svitlana
Ukraine51 Reviews10 helpful votes9.0“Very good location”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 4 nights
- • Submitted from a mobile device
Very good location. Nice hotel for the price.
Stayed in February 2024
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Reviewed: April 18, 2024
Igor
Slovakia24 Reviews8.0“great staff, great location, families were satisfied except breakfast "jamed traffic"”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 7 nights
Breakfast was the weekest point of our stay, small restaurant, crowded place, the same breakfast menu all around whole week.
Stayed in April 2024
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Reviewed: April 18, 2024
Ann
United States of America25 Reviews5 helpful votes8.0“Nice stay in a large but efficiently organized hotel.”- • Leisure trip
- • Couple
- • King Room with City View - Hearing Accessible
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast area was quite crowded, even arriving before 7 am as they advised. But it was quite well supplied - lots of choices!
Great location. Elevators were impressive. Instead of just waiting for the next one, the system asked what floor you were going to, and then had some algorithm that assigned you an elevator to optimize efficiency and minimize wait times. Rooms small but comfortable and well organized - again that efficiency!
Stayed in April 2024
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Reviewed: April 18, 2024
Bai
United States of America1 review9.0“great”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds and Landmark View
- • Stayed 1 night
- • Submitted from a mobile device
wifi is not easily accessible
Stayed in April 2024
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Reviewed: April 17, 2024
Gizem
Turkey7 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 3 nights
- • Submitted from a mobile device
The airport service driver of the hotel was definetly very rude , and reacted very unpolite , his behavior was very unkind and it definetly changed my rate .
It was very nicely located , the breakfast was good even if it was served in a very small place
Stayed in April 2024
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Reviewed: April 16, 2024
Nelson
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • King Room with City View - Hearing Accessible
- • Stayed 2 nights
- • Submitted from a mobile device
Rooms were to warm try to adjust but went right back to same temperature
Location and very clean
Stayed in April 2024
