8501 Hampton Boulevard, Norfolk, VA 23505, United States of America
#9 of 42 hotels in Norfolk
Guests' ChoiceBased on 267 hotel reviews
8.1Cleanliness
8.6
Comfort
8.4
Location
8.5
Facilities
8.2
Staff
8.9
Value for money
7.8
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 20, 2024
Thankthelord
United States of AmericaMy laptop was hacked. Pillows were hard.
Didn't eat breakfast
Stayed in March 2024
Reviewed: January 13, 2024
Mary
United States of AmericaThe rooms were costly.
The staff was professional and respectful.
Stayed in December 2023
Reviewed: January 10, 2024
Arleen
United States of AmericaThe price per night was high.
Liked the breakfast it was good and very convenient to have on site. Really lied the large sizes of shampoo, conditioner, shower gel and body lotion.
Stayed in January 2024
Reviewed: December 14, 2023
Paul
NetherlandsNothing
Frindly staff, location, clean.
Stayed in December 2023
Reviewed: November 26, 2023
Joe
United States of AmericaNo phone in the room
Stayed in October 2023
Reviewed: November 11, 2023
Mindy
United States of AmericaThe facilities felt a little dated. There was something weird with the HVAC system in my room. It was loud and I couldn't get it to turn off, so I just ran it on fan mode all night.
Breakfast was great. The staff was friendly and helpful.
Stayed in October 2023
Reviewed: October 28, 2023
Mack
United States of AmericaDirty linens on one bed. Had to change linens ourselves due to lack of staff at night
Location
Stayed in October 2023
Reviewed: October 10, 2023
James
United States of AmericaIt’s time to get rid of the tubs, shower is safer for seniors.
Service, polite, very clean
Stayed in October 2023
Reviewed: October 8, 2023
John
United States of AmericaEggs on breakfast buffet were watery and unappealing
Location
Stayed in October 2023
Reviewed: September 5, 2023
Jorge
United States of AmericaPool in the front and not hot spa
The location
Stayed in September 2023
Reviewed: August 19, 2023
Holger
BelgiumThe rooms and the hotel is aging, the price this time was higher than ususal, which makes it slowly too expensive for what it has to offer. The breakfast is nearly not worth the word, the rooms are noisy, doors do not close fully, hallway and neighbouring room sounds can be heard, sadly.
The rooms are ok, bathroom is ok, has a bathtub and shower curtain installed, so both works, easy to use for one person, not two at the same time. The internet is ok, often slow, I guess due to heave use. Breakfast is very simple, pending the time you arrive, there might be key elements missing (e.g. coffee, fruitsalad, etc.). Bed is ok, parking is ok, and some restaurants and small shops are nearby in walking distance. Staff is friendly, and helpful.
Stayed in August 2023
Reviewed: August 6, 2023
Gloria
United States of Americai like everything
everything was good
Stayed in July 2023
Reviewed: July 31, 2023
Michael
United States of Americaprice.
n/a
Stayed in May 2023
Reviewed: July 29, 2023
David
United States of AmericaThe pool was the dirtiest poll I have ever swam in, dirt in the bottom of the pool and I found a clump hair folating in the pool. I don't think that the filtration system was working as I didn't see water moving for the 3 days we stayed there.
The room was clean and breakfast was as expected and the location waa perfect for our reason for being there
Stayed in July 2023
Reviewed: July 11, 2023
Jamie
United States of AmericaOur room was alittle noisy
Location to naval base Well kept Good breakfast Fantastic, friendly and helpful stiaff
Stayed in July 2023
Reviewed: June 19, 2023
Stephen
United States of Americaproperty was under renovations expected dustyness
overall operations day to day
Stayed in May 2023
Reviewed: June 17, 2023
Kevin
United States of AmericaGreat room, clean, comfortable bed. Breakfast was a nice extra, especially hot dishes such as eggs/home fries. Close to restaurants and activities.
Stayed in June 2023
Reviewed: June 12, 2023
Kelly
United States of AmericaClean, friendly staff. Convenient location.
Stayed in April 2023
Reviewed: June 8, 2023
Heather
United States of Americatheir was no breakfast in the morning, which was unexpected so we had to quickly figure something else out
room was clean
Stayed in May 2023
Reviewed: June 4, 2023
Tom
United States of AmericaRoom faced electric power station buzzing sound all night-refrigerator very noisy I had to unplug it
Staff Great Mario the best
Stayed in June 2023
Reviewed: May 23, 2023
Patrick
United States of AmericaSeems like the hotel was in the middle of a renovation. Also I was a little surprised by the price considering it's not near the beach or any attractions.
The staff was great. Very friendly
Stayed in May 2023
Reviewed: May 17, 2023
Norman
United States of Americashort stay
Room was clean and comfortable
Stayed in April 2023
Reviewed: May 8, 2023
Drescher
United States of AmericaBetter clean options for food.
Breakfast was poor. Cheese on a bagle with sausage.....Yuck! Bread, cereal and fruit. OK at best.
Stayed in May 2023
Reviewed: May 8, 2023
Jason
United States of AmericaThe Wi-Fi comes and goes and breakfast is very limited.
The bed was comfortable and the room was overall clean.
Stayed in April 2023
Interlaken, Switzerland
Faaa, French Polynesia
Morelia, Mexico
Le Vernois, France
Silvano dʼOrba, Italy
Forbach, France
Metzingen, Germany
Changwon, South Korea
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content