450 Jefferson St , Petaluma, CA 94952, United States of America
#3 of 8 hotels in Petaluma
Guests' ChoiceBased on 299 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
8.8
Facilities
9.2
Staff
9.2
Value for money
8.5
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 1, 2024
Deb
United States of AmericaNothing
Old history of the building and way it was preserved, dog friendly, beautiful big room and great breakfast.
Stayed in May 2024
Reviewed: May 21, 2024
Andy
United KingdomBreakfast was a bit basic
Very comfortable. Friendly staff.
Stayed in May 2024
Reviewed: May 13, 2024
Lawrence
United States of AmericaThe breakfast was free but standard for this type of hotel.
The room was comfortable and the high ceilings made it feel spacious. The beds were very comfortable. The fitness facility was nice. The hotel was convenient to historic downtown Petaluma (recommended if you enjoy Victorian architecture) and to the wedding venue in Tomales where we needed to go.
Stayed in May 2024
Reviewed: April 30, 2024
Marcus
United States of Americathe smell in the room. And as good as the breakfast was, their was no vegetarian options to choose from. All the eggs had meat in them for the 2 days we were there had meet in them.
Service was very good, staff was very nice. The room was good but had a bad smell from the brick.
Stayed in April 2024
Reviewed: April 29, 2024
Gaurett
United States of AmericaPillows flatten if you have neck issues bring your own pillows
So clean and amazing breakfast
Stayed in April 2024
Reviewed: April 23, 2024
Jorge
United States of AmericaFront Desk woman was very attentive to my noise complaint from next room and changed me to another one. Very grateful for this.
Stayed in April 2024
Reviewed: April 12, 2024
Benita
United States of AmericaBeautiful renovation.
Stayed in March 2024
Reviewed: April 7, 2024
Julio
United States of AmericaStaff , clean, confortable and looks 10 out of 10
Stayed in February 2024
Reviewed: March 24, 2024
Elizabeth
United States of AmericaThe bed wasn’t my favorite, but overall even it was ok. We would totally go back.
We loved so much about this property. It has the feel of a boutique hotel more than a chain. Set in an old silk mill it has really cool high ceilings and brick walls as well as interesting decor. Nice bath products and decent breakfast choices plus a nice dining area to enjoy the breakfast buffet. The staff was very welcoming and friendly.
Stayed in March 2024
Reviewed: March 19, 2024
Nancy
United States of AmericaNeeded to drive to town even though it was quick
Great revisioning of old building into a modern space with comfortable rooms and lovely eating area
Stayed in March 2024
Reviewed: March 18, 2024
Glen
United States of Americanothing
Do not ever hesitate to stay at this hotel. It is excellent!!
Stayed in March 2024
Reviewed: March 17, 2024
Benita
United States of AmericaVery cool. Refurbished Silk Mill. Great renovation. Very charming.
Stayed in March 2024
Reviewed: February 26, 2024
Thomas
United States of AmericaRoad noise and barking dogs. Had to wait for the elevator while a dog walker let their dog run in and out of the elevator. They thought it was cute, stalling the lift.
Everything but the road noise and LOTS of dogs.
Stayed in February 2024
Reviewed: February 20, 2024
Larry
United States of AmericaNA
Uniqueness Clean Historical
Stayed in February 2024
Reviewed: February 18, 2024
Lusiana
United States of AmericaClean & modern deco.
Stayed in February 2024
Reviewed: January 22, 2024
Jeff
United States of AmericaA few more food options in the bar.
They did a wonderful job converting this historical silk factory into a boutique hotel. Very charming. Comfortable spacious room. Nice bar area.
Stayed in January 2024
Reviewed: January 19, 2024
Kathleen
United States of AmericaBeds were 80% comfy. The linens were good. Pillows are super soft -- I prefer medium but the mattress was a bit springy. The breakfast could offer some muffins or other sweets.
Good location. Newly renovated facility. Tea and Coffee available in the evenings. Super friendly staff. Lots of options to charge all the electronic devices, including USB.
Stayed in January 2024
Reviewed: January 17, 2024
Arlene
United States of AmericaNo Grab bar in shower.
Ok breakfast. Needs more fruit and yogert and cottage cheese.
Stayed in December 2023
Reviewed: January 15, 2024
Stephanie
United States of AmericaThis hotel is so cute and completely redone . A lot of people mention the mildewy smell but it didn’t bother me it’s expected it’s an old silk mill which is so cool btw ! Very cute room and they’re dog friendly which is awesome and the location was nice and quiet . Only thing I do wish they had was a smart tv to watch some Netflix but it wasn’t a big deal the bed was super comfy and shower was clean .
Stayed in January 2024
Reviewed: January 15, 2024
Denise
United States of Americahard to find front desk
great location
Stayed in January 2024
Reviewed: January 11, 2024
Sarah
United States of AmericaNothing. I liked all of it.
What a beautiful re-imagining of the old silk mill. Not a boring, cookie cutter property at all. Felt more like a high-end boutique hotel than a chain. Clean, crisp, comfortable well-appointed rooms, and the common spaces were lovely. I can’t wait to stay again.
Stayed in December 2023
Reviewed: January 5, 2024
Craig
United States of AmericaTraffic noise.
Rooms clean, great breakfast.
Stayed in January 2024
Reviewed: December 31, 2023
Monica
United States of AmericaLove how it’s a historic building renovated to keep its authenticity. Very clean, comfortable and many amenities. The breakfast had many options.
Stayed in December 2023
Reviewed: December 31, 2023
Damon
United KingdomAll good
We’ve just travelled up the coast from LA staying at various hotels and this one as our last night was a bit of an after thought but turned out to be the best of our trip even compared to hotels costing 5 x as much for a night!
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content