11909 South Crater Road, Petersburg, VA 23805 , United States of America
#16 of 16 hotels in Petersburg
Guests' ChoiceBased on 131 hotel reviews
7.0Cleanliness
7.2
Comfort
7.6
Location
7.9
Facilities
7.0
Staff
8.2
Value for money
7.0
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 14, 2024
Karen
United States of AmericaBecause of construction there is literally no parking.
The downside was this hotel is currently under construction. It's going through a major update. Our stay in one of the updated rooms was nice. Grab and go breakfast was enough to hold us until we found a restaurant. Felt terrible for check-in staff who had to keep explaining that the hotel website states it's under construction, 3rd party vendors like booking.com however do not. He was an ace at being cordial about it.
Stayed in May 2024
Reviewed: May 2, 2024
Jacqueline
United States of AmericaDog area was not well lit. Property was under construction. This might have been cause.
Location - right off 95
Stayed in April 2024
Reviewed: March 30, 2024
Rebecca
United States of AmericaI was notntold they were under construction. The room was not worth the large payment. I was in town for an unexpected funeral. Spent most of my time with family in friends. Didn't really use the room. The price was wayyyyy to much
Stayed in March 2024
Reviewed: March 4, 2024
George
United States of AmericaIt great
Stayed in March 2024
Reviewed: February 18, 2024
Joanne
United States of AmericaVery dated and old
Ease of check, friendly staff
Stayed in February 2024
Reviewed: January 6, 2024
John
United States of AmericaUnder construction at the time and areas were not clean
Off I95
Stayed in December 2023
Reviewed: July 24, 2023
Michelle
United States of Americaneeds a remodel…which they are doing currently.
convenient to highway
Stayed in July 2023
Reviewed: April 18, 2023
Michael
United States of AmericaFinish construction. Get better coffee. Put drapes in that provide privacy when dressing. These do not.
Breakfast was good...coffee not so much.
Stayed in April 2023
Reviewed: March 10, 2023
Debra
United States of Americaseemed old and needed updates
location
Stayed in March 2023
Reviewed: March 6, 2023
Carol
United States of AmericaThey were doing renovations
Breakfast was excellent many hot and cold choices. Staff was helpful and polite. They did not rush us our of the breakfast room. It was close to the highway and not far from the Petersburg National Battlefield where we visited in the morning........last battle of the Civil War, 70,000 dead and lasted for 9+ months Lee surrendered at Appomatax one week later
Stayed in March 2023
Reviewed: January 4, 2023
Joann
United States of AmericaThe king-size bed wasn't comfortable
Facility was clean
Stayed in January 2023
Reviewed: December 22, 2022
Jean
United States of AmericaCoffee $50 Fee for dog Armchair broken
Staff was nice
Stayed in December 2022
Reviewed: December 3, 2022
Tameka
United States of AmericaWhat I didn’t like is that the beds are so hard you can’t really get comfortable and the pillows are really flat.
I like that everything was very clean
Stayed in November 2022
Reviewed: July 7, 2022
Kristine
United States of Americathe pool was closed
it’s nice clean friendly staff
Stayed in July 2022
Reviewed: April 27, 2022
Barbara
United States of AmericaCharging extra for a pet (as opposed to charging AFTERWARD if there is any damage) You charged the wrong charge card, even after I explained that the one that held the reservation was not the one to be charged for the room. This caused problems on our end, and we almost didn't even catch it!
Fine. More fruit would have been welcome. The lady at the desk seemed hostile when asked about the buffet. Clearly NOT her department!
Stayed in March 2022
Reviewed: April 19, 2022
Dabaddiestbish
United States of AmericaEverything was great Even after was supposed to be checked out accidentally left my phone and I’ll still let me back into the room to get it so that was a plus on getting our stay again
Stayed in March 2022
Reviewed: April 6, 2022
A
United States of AmericaBreakfast could have been hotter
Stayed in April 2022
Reviewed: March 28, 2022
Henry
United States of AmericaAverage room, average cleanliness. Felt like room rates too high for this hotel.
Breakfast was good.
Stayed in March 2022
Reviewed: March 25, 2022
Barbara
United States of Americaneeded refurbishing
it was right off I95
Stayed in March 2022
Reviewed: March 12, 2022
Antonio
United States of AmericaThe price
Location
Stayed in March 2022
Reviewed: February 16, 2022
Victor
United States of Americaolder structure / beds were too flat. price was higher due to Feb 14th
location
Stayed in February 2022
Reviewed: November 28, 2021
Dana
United States of AmericaThe staff and everyone was so nice and pleasant. Each and everyone did their best to make my stay the best it could be. Special shout out to Ms. Leslie and Ms. Bianca they both went that extra mile for me and my family.
Stayed in November 2021
Reviewed: November 28, 2021
Kevin
United States of AmericaThe property itself is in desperate need of a "refresh" it was clearly old and tired, and while the WiFi worked great, the computer provided in the public area was totally ineffective. The lack of viable restaurants close was also a very big downside.
The entire staff was amazing. Friendly, helpful and caring. The location was great for our trip from CT back to SC. it broke up the trip nicely.
Stayed in November 2021
Reviewed: November 6, 2021
James
United States of AmericaI was promised accommodations with handicapped accessibility and walk-in shower, When I checked in those accommodations were not available. I deserve a refund.
Stayed in November 2021
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