Hallways weren't lit very well, gave me kind of a creepy feeling. The "continental breakfast" was lame! Paper bag with bottle of water, 2 cereal bars & fruit cup. Bathroom light & fan are on the same switch, annoying noise.

The room was very clean & uniquely decorated. Staff was friendly & helpful. Overall decorated nicely & clean.

Stayed in May 2024

When u walked in it smelled like someone was smoking in side very strong smell of cigarettes. When we got in our room by the TV was some kind of pills left there made me think know one clean the room.

Close to where we had to go

Stayed in May 2024

The hotel looked like it hadn’t been taken care of in months. The elevator made loud creaky noises (while being jolty), the rooms had slightly ripped wallpaper, they were reusing bed sheets with stains on them, the tables/desks had multiple scratches/chips in them, they assigned us a room that already belonged to someone else (we accidentally walked into the room and luggage was everywhere). Overall, it felt as if the hotel hadn’t been touched in a while and someone was trying to save money by not making proper repairs and reusing old items that should’ve been replaced for hygienic reasons. It used to be a Holiday Inn but looks like it got bought out by someone who doesn’t know how to properly take care of a hotel.

The staff were very kind. There was enough parking. The shower had hot powerful water, which is sometimes overlooked and is one of my big criticisms for a hotel, so I was very happy about that.

Stayed in April 2024

The bathtub had a hard time draining. I had to stop my shower and let it drain then continue. I would like to be told if I'm being put into an adjoining room.

The room was what I booked.

Stayed in April 2024

The bed was hard. The pool was closed. There was no hot breakfast, just a grab and go bag

Clean convenient hotel

Stayed in April 2024

the hot water took forever to warm up. its not easy to get to

was skeptical about the location, and that it wasn't a national chain, but everything worked and it was a good stay

Stayed in April 2024

Good value, clean hotel, good location

Stayed in April 2024

There was people asleep in a chair right outside the side door that I used near my room. It was a little awkward

Clean room. Quiet hotel

Stayed in March 2024

Clear signs of wear on walls and trim, water damage, etc. The bedside lighting was jarringly bright, with no dimmer adjustment. "Grab & go" breakfast was minimal: bottle of water, small granola fruit bar. The small container of cut fruit was appreciated, tho. The new toilet's handle didn't flush easily: we needed to remove the lid and pull the chain by hand.

This hotel is transitioning from a (fairly run down) Hampton Inn to a Holiday Inn, the staff told us. Some important upgrades have already happened: the bed was *exceptionally* comfortable, shower head is a new one, desk area and its lighting very nice. Looked like a new fridge.

Stayed in March 2024

I didn’t like that I had to drive a half mile up the road to go left because of the traffic pattern due to three concrete divider. Also need a continental breakfast or at least a vending machine.

Good location, close to Ross Park Mall, PNC Park and hospitals.

Stayed in March 2024

N/A

N/A

Stayed in February 2024

It was convenient and comfortable. Better than the hotels we've stayed at most recently.

Stayed in January 2024

I didn't like the way the parking was. I didn't like it cause there was no vending machine no wheres in the hotel at all.

It was very quiet at night. The beds was very comfortable

Stayed in January 2024

This is the 2nd time we've stayed here and both times there were people loudly playing music in the lobby and in there rooms, it makes it very hard to get any sleep. The first time we thought it was a flaw, but wondering now if it is a common theme?

The price was good, staff was friendly, the room was clean, and the location was perfect for where we were going.

Stayed in January 2024

The breakfast was a "grab and go" boxed breakfast. Front desk personal could be more welcoming and friendly; offered a flat asked "Can I help you?" and "Name?" Nonetheless, efficient and no nonsense.

Coffee in the lobby was very good. The lobby was bright and clean. Room was comfortable. Overall, a pleasant stay.

Stayed in December 2023

It would have been nice to have breakfast.

It was great to have the shuttle to the Pittsburgh game.

Stayed in December 2023

It smelled stale

Bed was super comfortable

Stayed in December 2023

He could hear every single car driving by all through the night because our room was next to a very busy road

Size of room

Stayed in December 2023

There were 6 or so scruffy looking men hanging around, got the feeling it was a recovery space for alcoholics or something but they were fine and didn't bother me, it was just kind of strange because it was dark and kind of a desolate highway area and i had to wait outside a bit. The location is also a bit difficult to get to and from because McKnight Road is a divided 4 lane at 45mph and the hotel is around a curve area on a hill. This made getting an uber a lengthy experience and pulling out to leave was stressful because of the traffic. I have stayed before and I'll likely stay again. McKight road was the only real downside.

The hotel served its purpose and was reasonable. Appears to have been updated by new owners. Lobby free coffee was good, accommodations were clean.

Stayed in November 2023

The room was lacking a hair dryer and the mirror was cracked in the bathroom. Staff shouldn't talk about how understaffed they are and say how it would be very hard to get fired from their job. I was also hoping that the sign would have been uncovered and not in a blue tarp and that the water fountain garden would have been cleaned up by now. Same signs from 14 months ago.

The staff was quick to bring the requested items to the room. The suite shop had reasonably priced items and the on-demand coffee and breakfast-to-go were appreciated. The room was clean and comfortable.

Stayed in November 2023

stains on the bed spread could not tell if the spread was clean or just stains that do not come out

Stayed in November 2023

It was disappointing to not have breakfast included aside from a to go box. We stayed there before twice and loved the hot breakfast.

Fantastic friendly staff

Stayed in October 2023

Room had black mould on window AC, and all around the shower. Did not feel clean

Location

Stayed in October 2023

N/a

Decor of room. Clean. Comfort front desk staff

Stayed in October 2023