no drinking cups provided in the bathroom

Great location, close to several restaurants.

Stayed in March 2024

The outlet at the base of the night stand where you plug in to charge devices didn't work. Also, there was a large group of children whose parents put them all in one room and left them unsupervised. The kids were running up and down the halls, yelling and making too much noise. The hotel has a 10:00PM quiet time rule. I called the front desk a little after 11:30 and asked Nichole to speak to the parents and kids. She took care of it immediately! After that, we slept well.

The room was clean and comfortable.

Stayed in February 2024

The only flaw that I would give this hotel is that we were there three nights four days and only had two towels. The housekeeping came down our hall, but never came to our room.

The hotel is in a great location with lots of restaurants and stores around. The rooms were great. And the staff was very accommodating.

Stayed in February 2024

Check in time.

Room,location, shower,bed.

Stayed in February 2024

I only had one complaint which was no one’s fault really. It was cold and took far too long for my room to heat up due to the cold temperatures outside (11 degrees outside)

I loved the staff Everyone was really professional especially the lady that checked me in. Her name was Nicole and she was extremely thorough and relatable. She took her time with me and was very attentive to my needs and the needs of the other guests as they were coming in. The kitchen staff was also great. They went out of their way to cook something different due to my inability to eat pork. They all just went way beyond what was necessary to make me feel welcome and comfortable

Stayed in January 2024

The check in employee wasn't at his best attitude.

Stayed in January 2024

Parking

Location

Stayed in December 2023

There was an altercation with a guest who wouldn’t check out and the police were called… right across the hall from my room. I checked in early to get some rest since I work nights but I wasn’t able to rest.

Stayed in October 2023

did not have sheets and blanket prepared for sofa bed

Friendly services

Stayed in May 2023

1st floor room a little noisy from passing guests

Comfortable bed

Stayed in April 2023

Sofa bed was really uncomfortable according to our teenage son

The room was nice. Sofa bed could be more comfortable. Staff was friendly. We did not eat breakfast there. Happy they allowed our dog to stay too.

Stayed in November 2022

Excellent stay. Nicole at the front desk was wonderful.

Stayed in August 2022

honestly nothing comes to mind. they did run out of waffle mix at 8:30/9 for breakfast but i don’t like asking for things so there was plenty that i could choose from. every time i turned the corner i saw a guy coming and refilling so they were definitely attending the buffet, i even left some trash like at the edge and i had to go around the side to drop off the stuff in my hands to my son and not even a minute went by and i remembered and went to grab it and they’d already come and picked it up. it was clean and everything was stocked. they’d have known about waffle batter if i said something or some one else did but it wasn’t the hugest deal to me so i didn’t ask.

breakfast was good. staff was extremely friendly. Every single staff person i encountered was genuinely happy and nice and talked to my kids and made their stay better in my opinion. my kids speak and say hi to everyone and some people just ignore or say hi. everyone kinda had little conversations with them for instance when i was checking in or at breakfast or even just in lobby. made the boys feel important.

Stayed in August 2022

I didn’t like how the staff would smoke outside the main entrance and you would walk through the area to enter. Happened on multiple occasions.

Stayed in July 2022

The breakfast wasn’t so great. Needed better offerings.

Location of hotel was great. Felt a little outdated.

Stayed in July 2022

There were gnats in the lobby. They got into the container where the muffins were kept. They flew all around us when we sat in the lobby to eat. I suggested they put a sliced potato where the food was. The gnats will lay their eggs on the potato and eventually they will all die.

The hotel was clean and the staff was helpful, friendly, and professional.

Stayed in July 2022

Not much choice

It was good

Stayed in June 2022

Room 305 has stains on the floor and on the comforter. The sheets and pillow cases were clean.

Stayed in May 2022

The only thing that I would suggest is just a little more friendliness from the desk staff - smiles and a greeting go a long way to make a traveler feel welcomed. Also, there was a used washcloth hanging on the rack behind the bathroom door when I arrived.

The breakfast was very tasty and offered varied good choices. Excellent coffee.

Stayed in April 2022

We booked room for 3 people but there was only 2 sets of towels and no extra linens or blanket for our daughter. Booked room for $ 116+tax was charged $129+tax

breakfast was good, fair selection of food. Room was clean.

Stayed in April 2022

There was no microwave in our room. We were able to use the microwave in breakfast area. One of the elevators are down but the wait for the elevator wasn't bad and we used the stairs too.

Our stay was nice and quiet. Room was clean..Bed was comfortable. We forgot a few items but was able to step out and go next door to the 7/11 store and come back. Breakfast was good. You had a choice between making waffles. They also had bacon, eggs, oatmeal, pastries, cereals, coffee, juices available. Would stay again.

Stayed in March 2022

Very noisy guests playing games in lobby until well past midnight. Sound traveled down first floor hall, in spite of being one of the rooms furthest from the lobby.

Breakfast and hostess were great.

Stayed in March 2022

Bathrooms were not cleaned well.

Staff was friendly.

Stayed in July 2021

The only it was a spot in the shower and then it was some stain left in the toilet but other than that it was pretty much clean. I didn’t like they did not have no microwave in the rooms

Nice and safe

Stayed in October 2021