3430 Cerrillos Rd, Santa Fe, NM 87507, United States of America
#18 of 44 hotels in Santa Fe
Guests' ChoiceBased on 257 hotel reviews
8.3Cleanliness
9.0
Comfort
8.9
Location
8.6
Facilities
8.6
Staff
8.4
Value for money
8.0
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 15, 2024
Sadie
United States of AmericaI did not like the parking situation. There was not even parking. I also did not like the breakfast hours. We needed to leave early to get on the road, I wish breakfast had started at 3.
Very clean and comfortable.
Stayed in April 2024
Reviewed: October 21, 2023
Annabel
United States of AmericaThe door to the bathroom was a sliding door.
The location. It was right in the middle of everything.
Stayed in September 2023
Reviewed: September 3, 2023
Lamon
United States of AmericaNeeded two soaps in the bathroom. There was only one
Stayed in September 2023
Reviewed: August 28, 2023
Nancy
United States of AmericaNoise from air conditioning ,
Pet friendly ….breakfast…easy parking
Stayed in August 2023
Reviewed: June 30, 2023
Thomas
United States of AmericaI was surprised that there was a fee for the parking at the property.
Breakfast was good and the dining room was inviting. The hotel was located near restaurants and other services, which was very convenient.
Stayed in June 2023
Reviewed: June 26, 2023
Mary
United States of AmericaI needed a handicap room because of mobility issues. The only thing the room had was one grab bar in the shower/tub. The description of "accessible " is misleading. The street noise late in the night was disturbing. One of the vehicles in the parking lot was vandalized. Fir the price, I was disappointed.
The room was clean. And we were allowed to check in early.
Stayed in June 2023
Reviewed: May 30, 2023
Harrison
Italyno complaints
very clean and well-managed
Stayed in May 2023
Reviewed: February 13, 2023
Monte
United States of AmericaParking not great. The shower door leaked water all over the bathroom
It was a quiet area but not the best of areas.
Stayed in February 2023
Reviewed: January 14, 2023
Phillip
United States of Americashower leaked. climate control system ran constantly despite efforts to adjust settings. luggage carts not readily available. flashing light (presumably from smoke detector) on wall near bed interfered with sleep. styrofoam plates.
room decor. good tv. comfortable bed. minimal wear and tear. good table spacing in breakfast area.
Stayed in January 2023
Reviewed: January 1, 2023
Michael
United States of AmericaNothing
I like the location of the hotel. Staff is very helpful and friendly.
Stayed in December 2022
Reviewed: October 20, 2022
K-k
United States of Americapool was closed, parking lot too small
very clean room, excellent breakfast
Stayed in October 2022
Reviewed: September 5, 2022
Primo
United States of Americaclean and lots of space
Stayed in September 2022
Reviewed: August 29, 2022
Antonio
United States of AmericaNeed more pillows
Stayed in August 2022
Reviewed: August 17, 2022
B
Switzerlandlocation wifi fitness center
Stayed in August 2022
Reviewed: August 15, 2022
Janice
United States of AmericaThe breakfast selection was less than impressive. Minimalism is overt since COVID, no daily room service and only get free service once during our stay, stingy on toiletries and have to ask at desk for more and for clean towels. (Will this EVER return to full service or will it be an excuse to keep these changes?) What REALLY aggravated me was that when we toted all our stuff up to the room, we discovered we were NOT given the type of room we booked. They "didn't have any left" and didn't even tell us that while we were checking in. Was the thought, oh-they-won't-wanna-bother-to-change-once-they-entered-the-room? I called Booking and received good assistance as the hotel manager immediately called and told us they had one but weren't sure it was CLEANED. Really? He checked and withing 5 minutes told us it was and we could get keys at the front desk. We were not happy with this treatment. They should've told us immediately and at the very least offered some sort of compensation for our troubles. This DEFINITELY colors our opinion of Hampton Inns and we will have to think twice before making this our first choice in accomodations.
The room size was good. Very clean hotel. Cookies - a nice touch.
Stayed in August 2022
Reviewed: August 5, 2022
Washinton
United States of AmericaNo safe box Doesn't work tv
Good breakfast
Stayed in July 2022
Reviewed: July 24, 2022
Robin
United States of Americaclean and quiet good location just outside downtown area, making it easy to get to downtown for sightseeing and dinning laundry facilities on site
Stayed in May 2022
Reviewed: July 13, 2022
Jay
United States of AmericaFront desk service was rude. Pool was unavailable.
All of the comforts inside the room were as expected.
Stayed in July 2022
Reviewed: July 1, 2022
Kellene
United States of AmericaNothing, everything was great.
Very clean comfortable room. It was quiet. The staff were pleasant and helpful.
Stayed in June 2022
Reviewed: June 26, 2022
Garry
United States of AmericaParking. Shower head and tub (too high) were not really what I had hoped. Nice towels though. Would it be that expensive to include a handheld spray head?
Very good. Comfortable, clean, easy check in. Nice bed. Actual eggs for breakfast!
Stayed in June 2022
Reviewed: June 22, 2022
John
United States of AmericaChecking in. She didn't give us the right room .the room was occupied I open the door. The second room was not what I ask for the third time was a sharm.
Breakfast was nice
Stayed in June 2022
Reviewed: June 2, 2022
Marcella
United States of AmericaThe front desk day manager was surly. We arrived an hour before Check-in and we’re brusquely told no early check in. I could understand that but her attitude was very off putting, not at all friendly. Wouldn’t even give us a couple of bottles of water because we didnt book directly through the hotel. Needs a little training in customer service!!
Nothing fancy but comfortable and clean and reasonably priced. The breakfast was okay, just the usual eggs, sausage , toast, bagels and yogurt. Nothing special but it was included in the room price so it was acceptable.
Stayed in May 2022
Reviewed: May 12, 2022
Ed
United States of AmericaThe staff was busy, but we had to go back down 4 floors because our keys wouldn't work. We booked the larger room with more square feet and they tried to put us in a standard king room. They changed it, but weren't too thrilled about it.
The size of the room. We didn't eat breakfast except for yogurt.
Stayed in May 2022
Reviewed: April 25, 2022
Tracie
United States of AmericaChairs in room are NOT comfortable, bed is too firm for our liking also. Pool closed
Good location. Room was clean
Stayed in April 2022
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