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  5. Reviews of Hampton Inn Santa Fe South, NM

Reviews of Hampton Inn Santa Fe South, NM This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3430 Cerrillos Rd, Santa Fe, NM 87507, United States of America

#18 of 44 hotels in Santa Fe

Guests' Choice

Review Score

Based on 257 hotel reviews

8.3

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    8.6

  • Facilities

    8.6

  • Staff

    8.4

  • Value for money

    8.0

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 15, 2024

    8.0
    Very comfortable hotel for us and our two kids. Breakfast was great, the pool was nice, and our room was very clean.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    I did not like the parking situation. There was not even parking. I also did not like the breakfast hours. We needed to leave early to get on the road, I wish breakfast had started at 3.

    Very clean and comfortable.

    Stayed in April 2024

  • Reviewed: October 21, 2023

    8.0
    Good stay
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The door to the bathroom was a sliding door.

    The location. It was right in the middle of everything.

    Stayed in September 2023

  • Reviewed: September 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Needed two soaps in the bathroom. There was only one

    Stayed in September 2023

  • Reviewed: August 28, 2023

    9.0
    Hampton Inn Santa Fe was convenient,clean,pet friendly and we would definitely return.
    • With a pet
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Noise from air conditioning ,

    Pet friendly ….breakfast…easy parking

    Stayed in August 2023

  • Reviewed: June 30, 2023

    8.0
    We would stay here again .
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    I was surprised that there was a fee for the parking at the property.

    Breakfast was good and the dining room was inviting. The hotel was located near restaurants and other services, which was very convenient.

    Stayed in June 2023

  • Reviewed: June 26, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I needed a handicap room because of mobility issues. The only thing the room had was one grab bar in the shower/tub. The description of "accessible " is misleading. The street noise late in the night was disturbing. One of the vehicles in the parking lot was vandalized. Fir the price, I was disappointed.

    The room was clean. And we were allowed to check in early.

    Stayed in June 2023

  • Reviewed: May 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    no complaints

    very clean and well-managed

    Stayed in May 2023

  • Reviewed: February 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking not great. The shower door leaked water all over the bathroom

    It was a quiet area but not the best of areas.

    Stayed in February 2023

  • Reviewed: January 14, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    shower leaked. climate control system ran constantly despite efforts to adjust settings. luggage carts not readily available. flashing light (presumably from smoke detector) on wall near bed interfered with sleep. styrofoam plates.

    room decor. good tv. comfortable bed. minimal wear and tear. good table spacing in breakfast area.

    Stayed in January 2023

  • Reviewed: January 1, 2023

    8.0
    Great hotel with great value and friendly staff
    • Leisure trip
    • Couple
    • King with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    I like the location of the hotel. Staff is very helpful and friendly.

    Stayed in December 2022

  • Reviewed: October 20, 2022

    8.0
    very nice hotel with excellent breakfast
    • Leisure trip
    • Couple
    • King with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    pool was closed, parking lot too small

    very clean room, excellent breakfast

    Stayed in October 2022

  • Reviewed: September 5, 2022

    9.0
    it was a great stay and would go back again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    clean and lots of space

    Stayed in September 2022

  • Reviewed: August 29, 2022

    9.0
    Wonderful
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Need more pillows

    Stayed in August 2022

  • Reviewed: August 17, 2022

    8.0
    Santa Fe
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Mountain View - Non-Smoking
    • Stayed 1 night

    location wifi fitness center

    Stayed in August 2022

  • Reviewed: August 15, 2022

    7.0
    Not as expected.
    • Leisure trip
    • Group
    • King Room with Sofa Bed
    • Stayed 5 nights

    The breakfast selection was less than impressive. Minimalism is overt since COVID, no daily room service and only get free service once during our stay, stingy on toiletries and have to ask at desk for more and for clean towels. (Will this EVER return to full service or will it be an excuse to keep these changes?) What REALLY aggravated me was that when we toted all our stuff up to the room, we discovered we were NOT given the type of room we booked. They "didn't have any left" and didn't even tell us that while we were checking in. Was the thought, oh-they-won't-wanna-bother-to-change-once-they-entered-the-room? I called Booking and received good assistance as the hotel manager immediately called and told us they had one but weren't sure it was CLEANED. Really? He checked and withing 5 minutes told us it was and we could get keys at the front desk. We were not happy with this treatment. They should've told us immediately and at the very least offered some sort of compensation for our troubles. This DEFINITELY colors our opinion of Hampton Inns and we will have to think twice before making this our first choice in accomodations.

    The room size was good. Very clean hotel. Cookies - a nice touch.

    Stayed in August 2022

  • Reviewed: August 5, 2022

    7.0
    Average
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No safe box Doesn't work tv

    Good breakfast

    Stayed in July 2022

  • Reviewed: July 24, 2022

    8.0
    great value for money for a location handy to downtown area
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    clean and quiet good location just outside downtown area, making it easy to get to downtown for sightseeing and dinning laundry facilities on site

    Stayed in May 2022

  • Reviewed: July 13, 2022

    7.0
    Ok place to stay. Next time I’ll stay downtown.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Front desk service was rude. Pool was unavailable.

    All of the comforts inside the room were as expected.

    Stayed in July 2022

  • Reviewed: July 1, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing, everything was great.

    Very clean comfortable room. It was quiet. The staff were pleasant and helpful.

    Stayed in June 2022

  • Reviewed: June 26, 2022

    9.0
    It was very good.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Parking. Shower head and tub (too high) were not really what I had hoped. Nice towels though. Would it be that expensive to include a handheld spray head?

    Very good. Comfortable, clean, easy check in. Nice bed. Actual eggs for breakfast!

    Stayed in June 2022

  • Reviewed: June 22, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Checking in. She didn't give us the right room .the room was occupied I open the door. The second room was not what I ask for the third time was a sharm.

    Breakfast was nice

    Stayed in June 2022

  • Reviewed: June 2, 2022

    7.0
    Clean and reasonably priced.
    • Leisure trip
    • Couple
    • King with Sofa Bed - Non-Smoking
    • Stayed 3 nights

    The front desk day manager was surly. We arrived an hour before Check-in and we’re brusquely told no early check in. I could understand that but her attitude was very off putting, not at all friendly. Wouldn’t even give us a couple of bottles of water because we didnt book directly through the hotel. Needs a little training in customer service!!

    Nothing fancy but comfortable and clean and reasonably priced. The breakfast was okay, just the usual eggs, sausage , toast, bagels and yogurt. Nothing special but it was included in the room price so it was acceptable.

    Stayed in May 2022

  • Reviewed: May 12, 2022

    9.0
    Overnight on way to Pagosa Springs CO. It was a great room,
    • Leisure trip
    • Couple
    • King with Sofa Bed - Non-Smoking
    • Stayed 1 night

    The staff was busy, but we had to go back down 4 floors because our keys wouldn't work. We booked the larger room with more square feet and they tried to put us in a standard king room. They changed it, but weren't too thrilled about it.

    The size of the room. We didn't eat breakfast except for yogurt.

    Stayed in May 2022

  • Reviewed: April 25, 2022

    8.0
    Quiet room but need nicer chairs so you can sit and watch tv
    • Leisure trip
    • Couple
    • King with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Chairs in room are NOT comfortable, bed is too firm for our liking also. Pool closed

    Good location. Room was clean

    Stayed in April 2022

Showing 1 - 25

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