333 Washington Avenue, Downtown St. Louis, Saint Louis, MO 63102, United States of America
#31 of 80 hotels in Saint Louis
Guests' ChoiceBased on 1283 hotel reviews
8.3Cleanliness
8.6
Comfort
8.7
Location
9.0
Facilities
8.4
Staff
9.1
Value for money
7.9
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 27, 2024
Edward
United States of AmericaI felt the overall condition of the facility was dated. Carpets need replacing. The a/c in our room was hard to adjust. Would work for a while and kept needing readjusting. The overhead garage door needs to be painted a reflective paint especially on the inside. Poor lighting and hard to see. Customer need to be told up front of the parking fees.
The breakfast was very good and the service staff were exceptional.
Stayed in May 2024
Reviewed: May 25, 2024
Sheri
United States of AmericaThe room didn't have a microwave and I requested a room with a view and we got a view of the interstate. The beds were just ok. The pillows smelled of previous guests.
I loved the shower and the spacious bathroom. The staff was helpful and friendly.
Stayed in April 2024
Reviewed: May 25, 2024
Anamaria
United States of Americano complaints
Everything was great, location, room cleanliness and free breakfast. I would recommend this hotel and stay again. Glad I upgraded to an arch view.
Stayed in May 2024
Reviewed: May 24, 2024
Autrey
United States of AmericaRoom view was not arch view and there were some stains on bedding and hair on some of bathroom and bedroom walls.
Breakfast and location were great! Staff was very friendly. Beds were very comfortable.
Stayed in May 2024
Reviewed: May 24, 2024
Masamitsu
JapanFor some reason, housekeeping service only came every other day.
Stayed in May 2024
Reviewed: May 21, 2024
Patrick
United States of AmericaGreat breakfast
Stayed in May 2024
Reviewed: May 18, 2024
Mark
United States of AmericaThe property is in a great location. It is also very safe. You need a room pass to access the elevators, parking, and hotel itself. The free breakfast was good.
Stayed in May 2024
Reviewed: May 16, 2024
Clifton
United States of Americashower / tub was a bit slippery
Stayed in May 2024
Reviewed: May 16, 2024
Adria
United States of AmericaThe price for the room was a bit high to me for it to just be a standard hotel room. I stood at the front desk for about 10 minutes waiting for someone to come out the back so I could purchase a drink. She was just sitting at the desk in back.
The cleanliness of the hotel. The breakfast goes later than most hotels and the variety of food was good. The rooms are clean and comfortable.
Stayed in May 2024
Reviewed: May 12, 2024
Loretta
United States of AmericaCostly parking; front desk couldn’t tell me where the nearest Catholic Church was located
Proximity to downtown attractions
Stayed in May 2024
Reviewed: May 9, 2024
Macdonald
United States of AmericaConvenient location, clean, very friendly staff
Stayed in May 2024
Reviewed: May 5, 2024
Don
United States of Americathe elevators and having to scan my room key to reach my floor
cleanliness
Stayed in May 2024
Reviewed: May 3, 2024
Kathy
United States of AmericaNo microwave
Location and cleanliness
Stayed in April 2024
Reviewed: May 3, 2024
Tony
United States of AmericaNA
Staff was awesome Location... great Breakfast... good
Stayed in May 2024
Reviewed: May 1, 2024
Angela
United States of AmericaThe parking garage was a little tight. we were afraid we werent going to fit .
check in was a breeze. Room was decent
Stayed in April 2024
Reviewed: April 29, 2024
Jackson
United States of AmericaThe price changed when I made it and went up
The breakfast was good and i slept good overall
Stayed in April 2024
Reviewed: April 25, 2024
Melissa
United States of AmericaI do not think paying for parking is a good thing since you are already at the hotel. It is absurd the cost for that.
Breakfast was great. The ladies were very friendly and accommodating. Parking was great
Stayed in April 2024
Reviewed: April 22, 2024
Amber
United States of AmericaElevators were very odd and slow. Breakfast wasn't anything to brag about.
Location and the pool area
Stayed in April 2024
Reviewed: April 16, 2024
Peter
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: April 13, 2024
Laura
United States of AmericaOne elevator was acting up and pausing every two floors.
Clean and good location
Stayed in April 2024
Reviewed: April 10, 2024
Jessica
United States of AmericaOne of the elevators is wonkey and apparently has been for years- so it's often a long wait to get an elevator. They should really invest in a new one- it was a source of annoyance. Also I thought they said they had a hot tub, but they didn't.
Friendly staff, good parking (though $30/day), the pool was warm
Stayed in April 2024
Reviewed: April 10, 2024
David
United States of AmericaElevators were very busy and slow. Room had a strong musty smell. Price of parking was too expensive. Breakfast was mediocre. No variety of fruit.
Comfortable bed and clean room. Friendly staff. Plenty of bathroom towels.
Stayed in April 2024
Reviewed: April 6, 2024
Gale
United States of AmericaBreakfast good, bathroom and rooms had hair all over, the front desk staff were very polite and took care of the issue
Stayed in April 2024
Reviewed: April 3, 2024
Barb
United States of AmericaElevators were nit all working causing long lines.
Comfortable beds. Excellent, friendly staff.
Stayed in March 2024
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