34935 IH-10 West, Boerne, TX 78006, United States of America
#6 of 12 hotels in Boerne
Guests' ChoiceBased on 235 hotel reviews
8.4Cleanliness
8.6
Comfort
8.7
Location
8.2
Facilities
8.5
Staff
9.1
Value for money
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 11, 2024
James
United States of AmericaAC on the loud side.
Location and friendly staff.
Stayed in May 2024
Reviewed: April 30, 2024
Joerg
GermanyThe pool was closed for renovation and we haven’t been informed beforehand. Since we were traveling with small kids, the pool was one of the main Cartier’s why we chose this location.
Convenient location. We asked for a room not facing the freeway and it was very quiet
Stayed in April 2024
Reviewed: April 11, 2024
Tim
United States of AmericaHard to get to the motel and hard to get back on highway headed west.
Stayed in April 2024
Reviewed: April 4, 2024
Brett
ItalyNice breakfast, comfortable beds.
Stayed in April 2024
Reviewed: March 13, 2024
Samuel
United States of AmericaNothing
Great breakfast
Stayed in March 2024
Reviewed: January 2, 2024
Ramiro
United States of AmericaBreakfast was not what I expected. Sausage and potatoes were burned and still serve it for breakfast..
Rooms and beds very clean.
Stayed in January 2024
Reviewed: December 12, 2023
Bryanskd
United States of AmericaBreakfast
Stayed in December 2023
Reviewed: June 30, 2023
Anil
United States of AmericaNA
It was complete breakfast buffet with some options
Stayed in June 2023
Reviewed: May 23, 2023
Lyna
United States of Americaconstruction. late check in.
Jane at the front desk had the best customer service!
Stayed in May 2023
Reviewed: May 20, 2023
Filomeno
United States of AmericaHandle on tub was broken and kept falling off, but I informed the front office and they immediately wanted to know when they could come and fix it.
Beds are very comfortable and room was up to par. Staff was very pleasant.
Stayed in May 2023
Reviewed: May 4, 2023
Karen
United States of AmericaNice clean rooms. Beautiful pool area in the back.
Stayed in May 2023
Reviewed: March 6, 2023
Virginia
United States of Americaonly cleaning rooms if asked. In between guests , the floor should be cleaned
the employees were extremely helpful. Breafast was very good. Andrea King was in charge of the dining are and was overly helpful to every guest there.
Stayed in March 2023
Reviewed: January 23, 2023
Cindy
United States of AmericaBedding is a little heavy. I'd rather have a blanket and a lightweight comforter instead of just a heavy comforter. But it wasnt enough of an issue to keep me from coming back.
The pool area was really nice and i wasnt even there to use the pool. Location was close enough to everything i needed. Additional toppings for pancakes was a nice suprize.
Stayed in January 2023
Reviewed: January 12, 2023
Daniel
United States of Americaseems to be a lack of towels
nice comfortable room
Stayed in January 2023
Reviewed: January 2, 2023
Amber
United States of AmericaLack of communication because I purchased 'third-party'. We needed a rollaway added to our room. Thank goodness they had one.
Great location, good price, room for family of 5.
Stayed in January 2023
Reviewed: October 12, 2022
Karen
United States of AmericaScenery around the hotel.
Very nice,clean hotel. Friendly staff. Good options for breakfast. The poll is absolutely beautiful. Waterfalls and tiki torches. Really was surprised at such a beautiful outdoor space.
Stayed in October 2022
Reviewed: October 2, 2022
Stacey
United States of AmericaNo issues
Nice and quiet and ample parking
Stayed in October 2022
Reviewed: September 25, 2022
James
United States of Americathe location with the ongoing construction caused us to have to drive a long way to get back over to Boerne.
Stayed in September 2022
Reviewed: July 25, 2022
Patricia
United States of AmericaWhen we arrived, car loads of non guests were pulling into rear parking area with all their pool gear and invading the pool area. They continued to arrive and stay through closing. All seating areas were completely overrun with people. At least 30 in the pool at one time and 6 in the hot tub most of the time so we would not be able to enjoy pool or fireplace area. Never saw hotel staff come out and see what was happening. I mentioned it when we checked out the next morning and the staff said they were aware of the situation as was management and they were working on it.
Staff was very friendly and hotel was clean.
Stayed in July 2022
Reviewed: June 28, 2022
Mark
United States of AmericaAsked to have towels changed out at room and needed toilet paper but no one ever brought them up. Had to come down and get them from an employee I met in elevator. she was very nice, and took care of me, just thought front desk would have had that taken care of after I requested it.
beautiful pool area. unfortunately weren’t allowed into pool area till 10 am. would have like to sit out there in the morning to drink coffee before it got to hot to sit outside.
Stayed in June 2022
Reviewed: June 21, 2022
A
United States of AmericaThe pool was so packed with what was extra guests that weren't guests of hotel, No room for actual hotel paid guests Walls too thin, could hear loud talking, laughing from next room and below us
Hotel outside of San Antonio, smaller community
Stayed in June 2022
Reviewed: May 9, 2022
Lee
United States of Americano issues
clean and comfortable
Stayed in May 2022
Reviewed: April 28, 2022
Gerald
United States of AmericaAll the construction going on. Entry way was hard to get trough with the construction at the lobby area. The parking lot was busy with trucks and dirty from gravel and dusty.
The room was very nice, bed was comfortable
Stayed in April 2022
Reviewed: April 18, 2022
Ronald
United States of AmericaAverage Breakfast at best. Scrambled Eggs seemed to be watered down. Sliced Sausages were Perfectly Spiced - nice. Construction in the area was discus ting. Selected this Hotel due to it's location to St Mark Church - 2 or so blocks away. Due to Construction had to drive several miles down the freeway, do a U-Turn and drive back the same distance. Hotel should of informed us about the Freeway Construction.
Bed was Really Comfortable, nice size room and bath. Pool area was beautiful and relaxing. Staff was Excellent.
Stayed in April 2022
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