The wonderful lady over the breakfast was amazing. Her sweet professional spirit added a plus. We looked foward to eating the food she prepared. She was very attentive and greeted everyone with a smile.

Stayed in March 2024

none of the cleaning ladies speak english

very nice

Stayed in February 2024

The only issue was our flight got cancelled so we spent only 2 nights instead of 3 as booked and we were told that there was no way we could get a refund for that extra night, something to do with the system not allowing it.

Breakfast was very good, location was perfect closer to everything that we needed both Restaurants and stores.

Stayed in March 2024

I like everything

It could have been warmer and would have like grits and bagels

Stayed in March 2024

Can’t think of anything I didn’t like.

The room was beautiful and spacious. The bathroom was designed with a large shower that was easy to set the water temperature. The vanity was spacious. The room was not overwhelmed with excess furniture and the cabinet the TV stood on had great storage. I loved the end table where I could put my luggage on. Smart bathroom door that doubled as a closet door with a beautiful mirror that is so needed when you’re away from home. The hotel staff was helpful in every way. When I was checking out it went smoothly. I came back in because I had a car rented and had to fill the tank. So helpful just telling me where the closest gas station was. The hotel itself has beautiful and interesting decor. Loved everything out this hotel. Love the coffee/tea available day and night. I’ll will be back !

Stayed in February 2024

Pillows stink.

This location has become my favorite when staying for work. I've now stayed here 3x. The staff is wonderful and make it nice to stay, the breakfast is decent and location is great. My only complaint, the pillows are horrible... please budget some new ones.

Stayed in January 2024

I had already made the reservation when I discovered that pets were allowed. I do not like staying anywhere pets are allowed. I kept the reservation because of the penalty to cancel. Also, I was not allowed to inspect/check the room before making payment final. The reason given was related to entering the living space and covid issues.

I did not eat breakfast at the facility.

Stayed in November 2023

There wasn't anything that I disliked about this hotel.

The parking upon arrival was perfect easy to carry in luggage. The night staff were so professional, greeted with welcoming smiles, and positive energy very knowledgeable with giving information of the area. The hotel it was absolutely beautiful and clean. I felt very safe at this hotel given the fact I was traveling with my grandsons.

Stayed in November 2023

Nothing

Lovely hotel in a great location for us. Bed was super comfortable and everything else was exactly how you’d hope it would be 👍

Stayed in October 2023

Receptionist a little impersonal and being told to completely empty our car due to the crime in the area was a little worrying.

Location was spot on for accessing the shopping outlet and Charlotte Airport. Plenty of places to eat close by in the evening. spacious room and the use of a PC and printer was an absolute bonus as we used this facility to print our boarding cards. Lovely breakfast with plenty of choice too.

Stayed in September 2023

Was charged for parking - we didn't know that until after. A few vehicles were broken into while we were there - not ours, but 4 trucks had their windows smashed....a little concerning.

Breakfast was exceptional!! Plenty of hot and cold choices. Located right off the lobby and by the elevator. Very clean area. Bed and pillows were very comfortable and clean! The area around the hotel was filled with restaurants, shops and pharmacies.

Stayed in October 2023

Everything property is amazing. Location is perfect close to everything

Stayed in October 2023

The style of decor was a bit abstract-not my favorite, but that’s the only thing I didn’t care for.

The staff was very nice and helpful.

Stayed in October 2023

Poolens åbningstider

Rent og pænt

Stayed in October 2023

Eating with disposable cutlery and drinking from a paper/plastic cups

Nice room, very comfortable beds

Stayed in July 2023

Not being charged for parking.

Everything was excellent....

Stayed in July 2023

No treats for a dog friendly hotel

Stayed in July 2023

Everything

Stayed in July 2023

nothing

Loved the area and the hotel was good no compliants.

Stayed in July 2023

swimming pool not heated.

Stayed in May 2023

The pool wasn’t heated.

The staff was outstanding. Very friendly and accommodating.

Stayed in April 2023

We had a wonderful time! We loved every aspect of our stay …

Kids loved the indoor swimming pool!!

Stayed in April 2023

N/a

Breakfast was good and convenient!

Stayed in March 2023

loved it

great customer service

Stayed in March 2023