33 West Illinois, River North, Chicago, IL 60610, United States of America
#55 of 181 hotels in Chicago
Guests' ChoiceBased on 1663 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.7
Staff
9.0
Value for money
8.4
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 8, 2024
Fiona
IrelandThe breakfast was really good, with a good variety of fruit, yogurt, waffles and hot food. The location was great, easy to get to from the train station, easy to get back to the airport. The staff were especially helpful. In particular Arlette Yolo was able to help us with all our questions during our stay, and was also really nice and friendly.
Stayed in May 2024
Reviewed: May 8, 2024
Marialaura
United States of AmericaThe breakfast can be improved, the quality of the food is really cheap. Maybe, the best breakfast choice are the waffle that you can make by yourself with the waffle machine. They have the cleaning service just once every 2 days, but when you reserve the hotel you can't find the information anywhere. So, really bad service for the hotel price.
The hotel is located in the city center, really close to the river walk. The hotel is nice and renovated. I never used the gym, but it looks like good. There is also a swimming pool in the rooftop, really useful to spend time with kids. The staff is nice and friendly.
Stayed in April 2024
Reviewed: May 6, 2024
Doug
CanadaNothing it was great.
Breakfast was different everyday, nice variety, friendly staff. Served from 7-10 is great. Lots of tables to eat at or eat in your room. All day coffee and tea helps. Lots of common room to relax inside and out.
Stayed in May 2024
Reviewed: May 5, 2024
Nancy
United States of AmericaI liked the comforters on the beds. It was unseasonably cold when we were there and the bed was warm and comfy. I also liked the way the bathroom was set up with extra shelves that pulled out to provide extra space for all of your toiletries.
Stayed in April 2024
Reviewed: May 4, 2024
Dr
TurkeyBreakfast is always same and no cheese.
Clean, good location
Stayed in April 2024
Reviewed: May 4, 2024
Laurent
United States of AmericaNo water pressure in the bathroom sink
Great location, big suite room, clean, friendly staff
Stayed in May 2024
Reviewed: May 1, 2024
Niculina
RomaniaBreakfast didn’t have many options but I’ve come to notice that this is something normal in the US.
Wi-fi was good enough to work and attend meetings. We had the possibility to store our bags for free after check-out. Close to everything you might need. Bed was comfy and the room spacious. We were upgrades to a suite for free. Plenty of towels. We had a hairdryer, iron, microwave and other things at our disposal.
Stayed in April 2024
Reviewed: April 30, 2024
Anna
United States of AmericaNext to the Fire Station and could hear the fire trucks and ambulances leave all during the night.
Great breakfast. Thank you.
Stayed in April 2024
Reviewed: April 30, 2024
Djamel
AlgeriaBeing a muslim, the breakfast was not meeting my expectations. The deposit the hotel takes is too much and the time of releasing it after check out is long.
Clean and great location.
Stayed in April 2024
Reviewed: April 29, 2024
Raghunath
United States of AmericaElevator delay
Breakfast lot of selection and awesome Elevators took lot of time
Stayed in April 2024
Reviewed: April 29, 2024
Daniela
United States of AmericaMaybe add some complementary water bottles in the room
The style and it was new and clean , also staff was very friendly and welcoming
Stayed in April 2024
Reviewed: April 28, 2024
John
United States of AmericaThe person who checked us in was underwhelming but everyone else was great.
Breakfast was larger then I was expecting.
Stayed in April 2024
Reviewed: April 27, 2024
Francisco
United States of Americaeverithing was fine
the suite was spacious and the gym equipment
Stayed in April 2024
Reviewed: April 27, 2024
Brian
United States of AmericaWas a block away from the fire station, sirens going off constantly throughout the weekend.
Nice variety of food , it was hot and plentiful.
Stayed in March 2024
Reviewed: April 27, 2024
Fiona
IrelandBarking dog in the room next door.
Location was great!
Stayed in March 2024
Reviewed: April 27, 2024
Ariana
United States of AmericaMore variety to the breakfast menu.
The breakfast was good for the price. I loved the location, everything was at a walking distance. Enjoyed the night walks!
Stayed in March 2024
Reviewed: April 27, 2024
Brae
United States of AmericaOnly issue were elevators.
Stayed in April 2024
Reviewed: April 25, 2024
Esperanza
United States of Americanothing
It was in a great location
Stayed in April 2024
Reviewed: April 24, 2024
Danilo
BrazilLocation and staff are excellent
Stayed in April 2024
Reviewed: April 23, 2024
Kari
United States of AmericaNo hot tub
The breakfast was excellent!
Stayed in April 2024
Reviewed: April 23, 2024
Amber
United States of AmericaThe pillows. They seemed great at first but flattened out quickly. Caused me to be pretty stiff. But that was truly it.
The location was great. Safe and convenient to everything. Staff was friendly and breakfast was great
Stayed in April 2024
Reviewed: April 22, 2024
Teresa
United States of AmericaCheck in time is kinda late
They had a nice breakfast. And the rooms were very clean and big. Staff was very helpful on giving us suggestions on what kind of good entertainment the town had and where to eat at.
Stayed in April 2024
Reviewed: April 20, 2024
Lauren
United States of AmericaNothing!
the woman who checked us in was great!! So sweet and super personable! she made the stay exceed all expectations
Stayed in April 2024
Reviewed: April 19, 2024
Mark
SwitzerlandGreat hotel, super friendly and helpful staff, good breakfast and overall comfort. It's good that the elevators are being revamped as waiting times may be long during peak hours.
Stayed in April 2024
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