6020 Jefferson, Independence, OH 44131, United States of America
#2 of 14 hotels in Independence
Guests' ChoiceBased on 163 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
8.8
Facilities
8.4
Staff
9.0
Value for money
8.1
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 5, 2024
Toni
United States of AmericaThe room needed an update
The bed and pillows. The breakfast was nice.
Stayed in May 2024
Reviewed: April 10, 2024
Jon
United States of AmericaBarn door for the bathroom/closet was very weird. Cheap, plastic shower head didn’t work that well and the shower gel and shampoo were cheap, didn’t lather or foam up at all. Parking was a single row on each side of the hotel. Had to park very far away from our room and couldn’t see my car which I hate,
Good location, very friendly staff, good breakfast, very comfortable bed.
Stayed in April 2024
Reviewed: November 26, 2023
Paul
United States of AmericaThe size of the room was small. Not much room for suitcases and room to walk around.
Stayed in November 2023
Reviewed: November 18, 2023
Charles
United States of AmericaMost comfortable bed - mattress & pillows.
Stayed in November 2023
Reviewed: October 30, 2023
Rodney
United States of AmericaNoise in room
Fair
Stayed in October 2023
Reviewed: October 29, 2023
David
United States of AmericaThe breakfast food could have been a bit better, bacon was a little under-cooked for our liking and ran low on the potatoes. The bathroom needs some more towel racks and clothes hooks.
Good air conditioning unit with controls to set it to meet our preferences. The staff was friendly & helpful. The room was quiet. Location convenient to the freeway.
Stayed in October 2023
Reviewed: September 3, 2023
Strijbos
BelgiumThe breakfast room is too small and crowded (not appreciated during these times).
Good quiet comfy rooms. Good wifi. Free parking and decent breakfast.
Stayed in September 2023
Reviewed: September 1, 2023
David
United States of AmericaInternet service was virtually non-functional! Over five days, I was never able to successfully log on and maintain a viable connection! I had to use the cellular ‘hot spot’ capabilities of my iPhone to connect via my tablet computer! No matter where I was (third floor suite or main floor dining room), the connection was terrible! Nowadays, Internet service is VERY important to guests! I have no problem connecting with my devices anywhere else! Shouldn’t advertise that there is “Internet Service” if it’s that poor! If not for this issue, my rating would be excellent across the board! There were two cushioned, backless seats with casters on the bottom that can be used to sit on while dressing, etc, and permit gliding around on the floor. The only problem is, if you sit near the edge of them, they can easily tip over! I experienced this a few times; once they nearly let me fall forward towards a desk!
My travel experience with Hampton Inns is consistently good! It's why I usually look for one first when I make reservations. Room at this facility was clean, comfortable, accommodating, quiet. Beds, bedding were very comfortable. Amenities very good (coffee maker, TV hair dryer, ample USB and electrical outlets positioned where you can use them! Dressing mirror well placed, bathroom well appointed & clean. Good TV reception, program choices.
Stayed in August 2023
Reviewed: August 23, 2023
Joseph
United States of AmericaLack of maintenance. Toilet broken. Desk light did not work.
Front desk check in very smooth.
Stayed in August 2023
Reviewed: July 31, 2023
Ryan
CanadaWifi was sketchy
Derek and the front desk staff were really great. Pool was nice. It was a hot day and it was great to be outside
Stayed in July 2023
Reviewed: July 7, 2023
Sherry
United States of AmericaRoom was nice, beds were comfortable, bathroom was good.
Stayed in July 2023
Reviewed: June 11, 2023
Larry
United States of AmericaThe only glitch in our stay concerned to key cards. We had to have each if the two cards reprogrammed once, but after that they both worked well. The front desk staff handled the task with good cheer.
The location was very convenient for our visit. We have stayed at this property in the past and have never been disappointed--we weren't this time either. The ability to open the window in the room was a nice touch. I enjoyed the variety in the breakfasts.
Stayed in May 2023
Reviewed: May 18, 2023
Jill
United States of AmericaPrevious guests must unplug bedside lamps and the alarm clock so they can plug in other items. To plug them back in requires gymnastics as you lie on the ground and reach up under the bedside table to plug in the lamps again. This has happened twice to me as I stay here frequently. A minor inconvenient and not the fault of the hotel.
Comfortable and quiet. Breakfast was eggs, sausage and biscuits as well as cereal. I like the tea and coffee being available at any time in the lobby. Bed was comfortable.
Stayed in May 2023
Reviewed: May 12, 2023
Jill
United States of AmericaMaybe more breakfast choices.
The location is perfect as the hotel is near the freeway but tucked back in a quiet area. The staff members are friendly, the room is comfortable and quiet and the wifi works well. Breakfast is basic but fine. The hotel is close to restaurants for dinner.
Stayed in May 2023
Reviewed: April 9, 2023
Vernita
United States of Americathe breakfast could be better
great location
Stayed in April 2023
Reviewed: April 5, 2023
Brian
United States of AmericaThe room I was given 103 was tiny and the toilet was so small and low it was like sitting on a Childs potty chair. There were no good Movie selections. The carpet was hard. Uncomfortable to walk on.
The staff was very nice. Especially Carol in the buffet.
Stayed in April 2023
Reviewed: February 4, 2023
Kelvin
United States of AmericaAlmost all the lamp shades were broken.
bed, pillows, shower, refrigerator, coffee maker. The breakfast was great.
Stayed in February 2023
Reviewed: November 3, 2022
Jill
United States of AmericaI’ve stayed here many times with no issues, but this time there was an issue with bedside lights that did not work. The receptionist offered another room but I ended up getting the lights to work by using a different outlet.
Good location, breakfast included
Stayed in November 2022
Reviewed: September 26, 2022
Angela
United States of Americagreat breakfast and staff
Stayed in September 2022
Reviewed: August 19, 2022
Cathy
United States of AmericaIron didn't work (bottom looked cracked). Looked like some mold around bottom of bar in shower and when we wiped some water off bathroom floor, wiped up black/dirt. . . A number of electrical outlets weren't working (those on either side of TV stand). . . Would've liked an extra chair instead of the two cubes under the table.
Size and style of bathroom. Good size refrigerator. Large TV (would've like to have a listing of available channels). Lobby clean and welcoming. Staff very friendly. Coffee readily available and enjoyed breakfast.
Stayed in August 2022
Reviewed: August 15, 2022
Mark
United States of Americakey cards worked poorly, ice machine out of order for the whole stay.
close to person I visited
Stayed in July 2022
Reviewed: August 7, 2022
Adrienne
United States of Americadirty sheets
location
Stayed in August 2022
Reviewed: June 9, 2022
Olesia
United States of Americacleaning needs to be improved
Breakfast was fresh and very tasty. The hotel is located in a good and quiet location. The price corresponds to the quality.
Stayed in June 2022
Reviewed: February 27, 2022
Tiffany
United States of AmericaWhen packing up and leaving we found 3 cans of unopened beer under our bed skirt. Rooms should probably be checked more thoroughly when cleaning them.
Nice area, friendly staff.
Stayed in February 2022
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