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  5. Reviews of Hampton Inn & Suites Galveston

Reviews of Hampton Inn & Suites Galveston This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

6431 Central City Boulevard, Galveston, TX 77551, United States of America

#46 of 61 hotels in Galveston

Guests' Choice

Review Score

Based on 342 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.7

  • Location

    8.2

  • Facilities

    7.3

  • Staff

    7.7

  • Value for money

    6.9

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 7, 2024

    7.0
    Restful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There were gnats in my room. There were flies in the main hallway. The furniture needs updating; some parts of the furniture had scratches and just well used.

    The staff was very helpful and friendly. The beds were comfortable. The sheets were clean and crispy. The room was clean and comfortable.

    Stayed in May 2024

  • Reviewed: April 27, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Study Room with Balcony - Non-Smoking
    • Stayed 3 nights

    The breakfast room is not inviting. Chairs & tables are all over the place, it looks like everyone scrambled for a fire alarm. Also tables were not cleaned between users. A greater effort to promote local attractions would be appreciated.

    Well located but not as close to sea as anticipated. Efficient check-in. Room ok with modernised bathroom. Helpful staff. Great for shopping at Walmart across the road.

    Stayed in April 2024

  • Reviewed: March 24, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like the rude front desk clerk. I had called before arriving to the hotel to ask if I could check in then and was told yes. When I arrived i was told I couldn’t check in. Nonetheless I was able to get into my room before 4pm. Just too much shenanigans. I was really unhappy about the “ring” apparatus looking device next to the door/bathroom of my room. When I asked the fro desk I was told it is a sensor for the ac unit, or the balcony - didn’t make sense since we didn’t have a balcony. She said maybe it was for the ADA room, but it wasn’t. The device was extremely creepy and made my daughter and I a bit uneasy.

    I liked that I was able to check in before 4pm

    Stayed in March 2024

  • Reviewed: March 15, 2024

    7.0
    Overall had a pleasant stay for the couple of days we were there.
    • Leisure trip
    • Couple
    • King Bed Study - Non-Smoking
    • Stayed 1 night

    The water pressure in the shower was weak and the shower head was in need of replacement. There was no ventilation fan in the bathroom to remove steam from showering. The doors to the lanai needed to be re-aligned to close properly. The outside traffic noise was very loud with the doors and windows closed.

    Overall the property was clean and the room was kept up. The location was nice and close to shopping if necessary and plenty of locations to dine within walking distance.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There were alot of kids stomping above us and sounded like they were coming through the ceiling

    The location was perfect! The price was absolutely perfect!

    Stayed in March 2024

  • Reviewed: February 22, 2024

    7.0
    Meet expectation
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    construction

    breakfast

    Stayed in February 2024

  • Reviewed: January 18, 2024

    6.0
    Ok for the one night would look at another hotel if staying more than one night
    • Leisure trip
    • Couple
    • King Bed Study - Non-Smoking
    • Stayed 1 night

    This property is going through a renovation lots of construction, off the main road did not fell safe and parking garage was not well lit or secure

    Friendly staff, breakfast and quiet

    Stayed in December 2023

  • Reviewed: January 17, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Queen Beds and Bath Tub - Mobility Access
    • Stayed 1 night

    Was charged an extra $10 for parking a car. That was not mentioned.

    Decent breakfast and a cool aquarium gives you a feeling you're near the ocean.

    Stayed in December 2023

  • Reviewed: January 2, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    I had previously asked via email about my dog and the fees and was told there would be no fee; yet when I arrived i was charged $75 for my dog and then $10 for parking. I should the guy the email I received indicating this & was told by him that since the person who sent me the email did not write a complete sentence, he could not honor the email. That is a bunch of crap to be honest. For some reason, that man did not appear to know what he was doing as he was checking me in under the wrong reservation as well. Hannah was polite and welcoming, but that other guy left me with a bad experience especially saying that it wasn't his fault that the person didn't write a complete sentence...

    room and breakfast were okay

    Stayed in January 2024

  • Reviewed: December 25, 2023

    8.0
    Pretty nice stay!
    • Leisure trip
    • Family with young children
    • Queen Room with Balcony - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Shower facet needs replacing and you have to pay for parking

    Breakfast

    Stayed in December 2023

  • Reviewed: December 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Room was just too tight. Too much furniture for the room size.

    location, staf and clean

    Stayed in December 2023

  • Reviewed: November 1, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Bed Study - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The AC clicked all night which interrupted my sleep. The TV was against the side wall so you have to turn it sideways to see it from the bed.

    Centrally located, near shops and restaurants, friendly staff and nice room.

    Stayed in October 2023

  • Reviewed: October 22, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Balcony - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff wasn't very friendly or helpful with our check-in. Hot tub jets didn't work. A lot of breakfast items were unavailable, such as waffles. Lastly, I didn't like how I was charged to park on the property with my stay.

    It was a good location.

    Stayed in October 2023

  • Reviewed: October 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Did not like paying for parking!

    Stayed in September 2023

  • Reviewed: August 31, 2023

    6.0
    I don't think I will stay there again. I'll spend the extra money to stay someplace a little nicer.
    • Leisure trip
    • Couple
    • King Bed Study - Non-Smoking
    • Stayed 1 night

    "Parking Garage" was a joke. There were only a handful of spots to park. Additional parking was available in the back of the building, but it did not feel secure and looked run down.

    Desk clerk was very pleasant.

    Stayed in August 2023

  • Reviewed: August 29, 2023

    8.0
    Staff was great but extra charges were not appreciated.
    • With a pet
    • Leisure trip
    • Solo traveler
    • King Bed Study - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Parking was $15.00 extra and they advertise as pet friendly and charge an extra $75.00 pet fee when you arrive. I paid almost double the cost of the one night room when parking and pet fee were added.

    Breakfast was good. Location was good but no view of ocean. The staff was very nice to my dog.

    Stayed in August 2023

  • Reviewed: August 22, 2023

    6.0
    Overhyped
    • Leisure trip
    • Solo traveler
    • King Studio Suite with Balcony - Non-Smoking
    • Stayed 3 nights

    Construction going on during my stay. The cost to park in the garage. The breakfast was awful.

    Check in

    Stayed in July 2023

  • Reviewed: August 21, 2023

    6.0
    It was ok.
    • Leisure trip
    • Family with young children
    • Queen Room with Balcony - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Needs updating. Carpet was grimy. Lots of noise from other guests.

    Plenty parking, close to beach

    Stayed in August 2023

  • Reviewed: August 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No bar, no pool, no restaurant, NO ISSUES . More staff at front desk. No ramp to walk down to get to the beach.

    The bed was amazing, the bathroom was great with my walker and all. The staff was gorgeous, with there smile everywhere, welll almost every where..lol Breakfast was simpley enjoyable, variety in every direction. Make your own waffle to cereal, yogurt 😋 fruit, eggs, bacon, bangle with cream cheese and a little jelly....Yummy. see y'all in the funny papers...

    Stayed in August 2023

  • Reviewed: August 14, 2023

    8.0
    aq.
    • Leisure trip
    • Couple
    • King Studio Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The A/C in the room didn’t work well. The property is undergoing renovation. The pool was closed. The hotel charges a parking fee.

    Friendly staff, decent breakfast.

    Stayed in August 2023

  • Reviewed: August 13, 2023

    7.0
    I would recommend this location for a one night stay in town.
    • Leisure trip
    • Family with young children
    • King Studio Suite with Balcony - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pets could be heard barking throughout the stay. Didn't car for the parking fee when having to park outside. The pool wasn't unusable, but adjacent hotels were utilized by their patrons.

    The breakfast was good, but they ran out of certain items half way through breakfast hours. Great location for sites and convenience.

    Stayed in August 2023

  • Reviewed: July 25, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Study Room with Balcony - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The ac in the room did not work and the pool was not clean

    The location

    Stayed in July 2023

  • Reviewed: July 24, 2023

    7.0
    Not happy
    • Leisure trip
    • Family with young children
    • Queen Room with Balcony - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We lost power, one elevator wasn't working, so you stood in line for 30 minutes or take the stairs and I couldn't take the stairs, no A/C .. so it wasn't a great experience. 😕

    Rooms were comfortable, and clean

    Stayed in July 2023

  • Reviewed: July 20, 2023

    7.0
    Location was excellent, hotel was ok
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Smelt a little moldy ,toilet wouldn’t flush ,sink wouldn’t drain after you washed hands ,A/C did not cool down room. But we tried to only go back to Hotel at night.

    It was by Walmart and the beach. If we forgot anything we just bought another pair at Walmart. We walked to the beach. Golden corral was around the corner.

    Stayed in July 2023

Showing 1 - 25

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