Reviews of Hampton Inn & Suites Houston East Beltway 8, Tx This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
14120 Karissa Ct, Houston, TX 77049, United States of America
#4 of 435 hotels in Houston
Guests' ChoiceReview Score
Based on 209 hotel reviews
9.2Score breakdown
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Cleanliness
9.4
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Comfort
9.6
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Location
9.1
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Facilities
9.4
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Staff
9.3
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Value for money
9.2
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Reviewed: May 4, 2024
Lyntrell
United States of America1 review10Exceptional- • Leisure trip
- • Couple
- • King Studio Suite - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
There wasn’t anything we didn’t like. Will definitely be back.
The staff were very nice & friendly. We arrived early due to the weather and they allowed us to check in at 11 am. The lobby and hallways smelled amazing. The rooms were very clean & spacious.
Stayed in May 2024
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Reviewed: April 30, 2024
Britney
United States of America1 review9.0“Calm and relaxation”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
N/A
The location and the cleanliness
Stayed in April 2024
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Reviewed: April 16, 2024
Amber
United States of America1 review10“I had a great time and very comfortable stay at this property! It is super clean and the customer service is extraordina”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Very clean! New hotel and convenient location to the airport! Highly recommend!
Stayed in April 2024
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Reviewed: March 25, 2024
Carlisa
United States of America3 Reviews10Exceptional- • Leisure trip
- • Couple
- • King Room
- • Stayed 4 nights
- • Submitted from a mobile device
There were problems with parking the first night due to no parking spaces which was an inconvenience causing us to park in a fire zone. The room keys were not working for any entrances other than the front door causing us to have to walk in the rain multiple times to access the building. It was extremely frustrating and inconvenient.
The Check in and check out processes were extremely smooth. All of the staff were warm, welcoming and friendly. The entire hotel was very clean and comfortable.
Stayed in March 2024
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Reviewed: March 9, 2024
Kanisha
United States of America1 review10“Amazing experience! Would definitely recommend.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The rooms were immaculate, the breakfast was amazing, and the staff was phenomenal. Completely exceeded our expectations…this will be our go-to anytime we visit Houston!
Stayed in March 2024
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Reviewed: February 13, 2024
Tiffany
United States of America6 Reviews10Exceptional- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Everything was great
It was great all the way around... From the cleanliness 2 the courtesy... I give it 2 thumbs up...
Stayed in February 2024
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Reviewed: February 12, 2024
Danielle
United States of America4 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Location
Stayed in February 2024
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Reviewed: January 25, 2024
Shaquanda
United States of America3 Reviews8.0“Superior customer service”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
I want to shout out the front desk clerks. They have superior customer service skills. I had booked 2 nights, but on different reservations, I spoke to the overnight clerk to ask her if I needed to move rooms because of reservations. She told me I didn't, and she explained to me what I needed to do. I came back to take care of room, it was a new clerk I began to tell her the situation, she stopped me and said I have already been brief about your situation you don't have to explain it again. I love their communication skills and going above and beyond.
Stayed in January 2024
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Reviewed: January 10, 2024
Michael
Costa Rica6 Reviews10“Excellent property - great staff, excellent gym and comfortable and very clean rooms.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
The coffee in the lobby was not very hot.
Excellent property. The hotel was incredibly clean, the breakfast was good and the gym was exceptional. I was shocked they had so many weights. It was a great surprise to get a good workout in. Staff was flexible - I was running late and they kept the breakfast station open while I grabbed something. The front desk staff was super friendly. Loved this hotel and I spend many nights in hotels.
Stayed in January 2024
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Reviewed: December 25, 2023
Sam
United States of America5 Reviews9.0“Excellent”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Location, cleanliness, easy check in. Hardly seen staff. But had everything we needed.
Stayed in December 2023
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Reviewed: December 23, 2023
Charlotte
United States of America8 Reviews8.0“I will stay here again”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
I but out of the way for my liking. But I as okay
New property. Staff were great. Food was good. Clean room. House keeping tidied up bathroom by emptying trash daily and supplied fresh towels if needed.
Stayed in November 2023
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Reviewed: December 17, 2023
Julie
Australia15 Reviews3 helpful votes10“The girls on reception were lovely and very helpful. Would highly recommend this hotel.”- • Leisure trip
- • Couple
- • King Studio Suite - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
No kettle for cups of tea, no cutlery even though there is a microwave for food, no cloths to clean around sink (used a facecloth - sorry!)
Spacious room, clean, facilities in the room were good.
Stayed in December 2023
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Reviewed: December 16, 2023
Melinda
United States of America3 Reviews10“Amazing”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
That’s it was clean and super comfortable
Super clean, staff was super nice
Stayed in November 2023
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Reviewed: December 5, 2023
Bridgette
United States of America1 review10“Great place to stay”- • Business trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 8 nights
- • Submitted from a mobile device
The facilities were clean, and they had great breakfast choices. Also, the staff were friendly and always available. They also accommodated me when I had to extend my stay and upgraded my room. I felt like I was at home.
Stayed in December 2023
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Reviewed: December 4, 2023
Juan
United States of America13 Reviews1 helpful vote10“Satisfactory stay.”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
The check in agent was not friendly or helpful. She just treated me like I was someone weird. She threw back at me my credit card and my identification. Never mentioned anything about breaking or WiFi. No word about where to find the find room or anything. I was just about to walk to room then she was like “would you like some water?” Then she threw the back at me.
As always, good place stay. Room had lots of space. Comfortable bed
Stayed in December 2023
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Reviewed: November 15, 2023
Priscila
United States of America2 Reviews10“Great service, helpful staff, will stay again!”- • Leisure trip
- • Couple
- • King Room
- • Stayed 5 nights
- • Submitted from a mobile device
N/A - everything was great, would stay again!
The service was amazing, check in and check out so quickly. A quiet and docked off place; plus we had a really good night’s sleep after traveling for 14hrs. Breakfast was really good, and the girls there are great!
Stayed in November 2023
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Reviewed: November 11, 2023
Jasmine
United States of America17 Reviews10Exceptional- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
I absolutely Loved how friendly the staff was. Also the great breakfast that was provided!
Stayed in October 2023
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Reviewed: October 10, 2023
Morgan
United States of America4 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Property was clean and updated. There was a welcome message with my name on the TV and the room was really clean. Will most definitely stay here again
Stayed in October 2023
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Reviewed: September 24, 2023
Adriana
United States of America4 Reviews9.0“It’s worth your money I will definitely stay again when I’m in town”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Everything was so clean
Stayed in September 2023
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Reviewed: September 9, 2023
Eartha
United States of America8 Reviews6 helpful votes8.0“Lots of shopping and restaurants near by.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
The coffee in the evening wasn’t hot. Happy I had a microwave in the room to reheat it.
There was several breakfast items to choose from and the evening popcorn was good.
Stayed in September 2023
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Reviewed: August 7, 2023
Meshala
United States of America1 review9.0“Great staff , very clean , well kept hotel , no issues at all.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Everything was great
Staff were very friendly , overnight and morning !
Stayed in August 2023
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Reviewed: July 23, 2023
Lorena
United States of America2 Reviews10“Home seeet home”- • Leisure trip
- • Couple
- • King Studio Suite - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Kids from other rooms were running around and banging on walls overnight. I never had an issue staying here. But for some reason it was quite full of little league football players. Who ran around the hotel during my entire stay.
The king suite are always the best here! Super clean, tidy and spacious . Friendly and welcoming staff. The area is pretty nice too, plenty of restaurants , Supercenter and clothing stores nearby.Definitely recommend
Stayed in July 2023
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Reviewed: July 8, 2023
Ugo
United States of America1 review9.0“The stay was warm, safe and inviting.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast option. Package meals are better. Open buffet not sanitary
Accommodating and friendly staff
Stayed in July 2023
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Reviewed: July 3, 2023
Bradley
United States of America4 Reviews8.0“Good value”- • Leisure trip
- • Family with young children
- • Queen Room with Bath Tub - Mobility Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
We weren't there long enough to not lole anything.
It was easy to get to.
Stayed in June 2023
