618 West Main Street, Knoxville, TN 37902, United States of America
#41 of 102 hotels in Knoxville
Guests' ChoiceBased on 720 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
9.1
Facilities
8.5
Staff
9.1
Value for money
7.9
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 27, 2024
James
United States of AmericaMy billing was crazy . I had 3 pending charges on my card after my card actually paid for the room. 1 was for the room fees and parking the other two were for a total of $271 each . Made no sense to me . Now I’m told to wait 5 to 10 business days for them to be removed. My bill was $241.
Stayed in April 2024
Reviewed: April 20, 2024
Suzanne
United States of AmericaTraffic noise
Stayed in April 2024
Reviewed: April 8, 2024
Logan
United States of AmericaThere were a couple of things - there was no fan in the bathroom. We like a fan while we shower and use the restroom and there was not one. Also, did not care for the open shower, wish it had a door to close instead of just being open on the end. There was a group of pre-teen boys who stayed on the second floor while we were here... these boys literally peed in the elevator. We know this because they were coming out of the elevator as we were going in and they said "don't step in that corner, there's pee". I know the hotel has no control over this, but I feel like it should have been taken care of immediately. Instead, it just looked like the staff had put a "Wet Floor" sign in the elevator.
Breakfast was delicious. The room was immaculate and the bed was very comfortable! Loved the extra little couch in the room! The bathroom was updated and beautiful.
Stayed in April 2024
Reviewed: March 29, 2024
Mendoza
United States of AmericaI DID NOT LIKE THE VIEW TO MY ROOM- IT WAS PARKING LOT AND WHEN PEOPLE WERE GETTING INTO THEIR CARS HEARD THEIR CONVERSATIONS.
THE BREAKFAST BAR IS VERY GOOD WITH VARIETY; THE LOCATION IS SUPER, WALKING DISTANCE TO A LOT OF RESTAURANTS.
Stayed in March 2024
Reviewed: March 18, 2024
Charity
United States of AmericaNothing that I didn't like but.....Breakfast needs to end at 11:00. Could have used another hour of sleep... ;)
Came to Knoxville (first visit) for a concert. Katharine Knaps checked us in and she was super sweet and helpful Helped us with transportation and restaurants in the area! The room was very nice. Only compliant was from my husband and he did't think the bed was comfortable but I slept like a baby. Knoxville was very nice and clean. Felt very safe walking around. We are from Louisville, Ky and unfortunately I can not say the same for our downtown area :(
Stayed in March 2024
Reviewed: March 3, 2024
Casey
United States of AmericaAir conditioning did not work, ants on desk, noisy location , they charged me a pet fee of $75 and I didn’t have a pet so I’m trying to get that resolved
Locations
Stayed in March 2024
Reviewed: February 5, 2024
Brian
United States of AmericaDON'T GET ON THE STREET (CUMBERLAND) SIDE. TOOO NOISY!
Stayed in February 2024
Reviewed: January 17, 2024
Tati
United States of AmericaNothing
Great location and spacious room for family of 5 and a dog!
Stayed in November 2023
Reviewed: January 16, 2024
Gregory
United States of AmericaPrice seemed high for the property
Location
Stayed in December 2023
Reviewed: January 11, 2024
Williams
United States of AmericaThe bed was a creaky and mattress uncomfortable. The power went out into the stay, making the room extremely loud because of the air conditioner, could no longer cover up the noises of the street and you could hear everything in the hotel. Its not their fault, but there’s a little frustrating not knowing what was going on…
Great location good breakfast and the staff was accommodating.
Stayed in January 2024
Reviewed: January 2, 2024
Wanda
United States of AmericaNo complaints
Very friendly helpful staff.... Breakfast was very good & diverse,😀
Stayed in January 2024
Reviewed: December 19, 2023
Marian
United States of AmericaBathroom ventilation needs to be improved so the fire alarm doesn't go off after showers
Great affordable choice! Very easy to walk or scooter to Market Square or the Sunsphere
Stayed in December 2023
Reviewed: December 18, 2023
Wendall
United States of AmericaThose eggs, gravy and biscuits was not fitting to be fed to a farm animal. I paid $200 to stay one night and had to pay an extra $20 to park.
Room was great! Comfortable bed!
Stayed in December 2023
Reviewed: December 15, 2023
Louise
United Kingdomlovely friendly hotel and the staff were great, very clean, breakfast was good, plenty to choose from,
Stayed in December 2023
Reviewed: December 9, 2023
Louise
United KingdomStaff are really friendly and helpful
Stayed in December 2023
Reviewed: December 4, 2023
Nancy
United States of AmericaThey charge for parking
Great location and friendly and helpful staff.
Stayed in December 2023
Reviewed: November 27, 2023
Mary
United States of AmericaPrice
Location was perfect!
Stayed in November 2023
Reviewed: November 20, 2023
Ingrid
United States of AmericaGreat location, lovely staff
Stayed in October 2023
Reviewed: November 11, 2023
Lisa
United States of AmericaNot sure one of our beds had been changed. The covers were rumpled and we found a baggage claim ticket in the bed.
The staff were very friendly. The breakfast was very nice. The hotel was clean and we loved that we could walk downtown from the hotel.
Stayed in November 2023
Reviewed: November 9, 2023
Armando
United States of AmericaClean smell good
Very clean
Stayed in September 2023
Reviewed: November 1, 2023
Patrick
GermanyMy bed was a bit worn out but only if I want to pin point at something
Nice and Clean rooms. Great location for all directions. Would def come again.
Stayed in October 2023
Reviewed: October 30, 2023
Dawn
United States of AmericaBeds were a little less comfortable then usual for Hampton Inn
Convenient location, hospitality, cleanliness, breakfast selections
Stayed in October 2023
Reviewed: October 16, 2023
Tnea
United States of AmericaJust that it's close to the road so you hear all of the traffic alllll night
The garage parking and the pool was very nice . The breakfast was lovely and the hotel was very clean
Stayed in September 2023
Reviewed: August 23, 2023
Latonya
United States of AmericaNA
NA
Stayed in July 2023
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