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  5. Reviews of Hampton Inn & Suites Little Rock-Downtown

Reviews of Hampton Inn & Suites Little Rock-Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

320 River Market Ave, Little Rock, AR 72201, United States of America

#34 of 63 hotels in Little Rock

Guests' Choice

Review Score

Based on 268 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    8.7

  • Facilities

    7.8

  • Staff

    8.3

  • Value for money

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 2, 2024

    9.0
    Comfy and quite close to things to do
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was a little difficult at first figuring out where to park

    The breakfast was good there is an attached parking garage you will get a parking pass for

    Stayed in May 2024

  • Reviewed: April 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Closeness to river with good walks.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    9.0
    Wonderful
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 2 nights

    the beds were super comfy. The room was spacious. The bathroom was of a good size and very clean. It's great that there is a fridge in the room!

    Stayed in April 2024

  • Reviewed: March 8, 2024

    9.0
    Great staff at a comfy hotel.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Comfy beds. Friendly staff. Clean everywhere. Safe parking for $15. Comfortable indoor and outdoor areas. Small pool. Quiet are, but close to restaurants and pubs,

    Stayed in March 2024

  • Reviewed: February 18, 2024

    8.0
    We would definitely stay there again, good accommodations & service.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Carpet was stained in the room & dingy. Someone’s nose ring was still on the floor from a previous visit. Not a fan of paying extra to have to park, but appreciative there was a place.

    When we arrived, our room smelled awful! It smelled like a chimney bc whoever stayed in that room before us smoked & that smell was embedded everywhere. Although the hotel is nonsmoking, the front desk staff apologized & immediately got us into a different room. The accommodations were good from there. Quiet, not noisy so we were well rested. No doors slamming late at night or early in the morning waking us up or interrupting sleep. Beds were clean & comfortable. Bathroom was spacious & plenty of linens. Breakfast was very good & clean & staff was kind & accommodating.

    Stayed in February 2024

  • Reviewed: February 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Charging a disabled veteran to park is ridiculous. 25.00 incidentals is ridiculous. No coffee at 330 am to 430 am

    I wish they would have coffee earlier in the morning. Flight was at 6. No coffee.

    Stayed in February 2024

  • Reviewed: January 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Construction noise early in the morning.

    Breakfast was good! Nice, secure parking lot.

    Stayed in January 2024

  • Reviewed: December 31, 2023

    9.0
    Wonderful
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Loved everything just could've been nicer for almost 200 a night

    Very clean!!!

    Stayed in December 2023

  • Reviewed: November 21, 2023

    8.0
    Overall it’s a great hotel and great location…. Really enjoyed the hotel.
    • Business trip
    • Couple
    • King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was only thing I didn’t like. Omelet was cold and the biscuits were a little tough

    Breakfast was ok. But def enjoyed the location and parking access was great. The staff was pleasant

    Stayed in November 2023

  • Reviewed: November 9, 2023

    8.0
    I will stay in this hotel next time I visit Little Rock.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    I checked in late night. I was welcome at the front desk. Staff was polite and helpful with my parking.

    Stayed in October 2023

  • Reviewed: October 15, 2023

    8.0
    It was good until we received the parking charges without being informed
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    very disappointed that we were not informed about the parking charges to park the cark

    The area of the hotel was good although the check-in process was quite lengthy

    Stayed in September 2023

  • Reviewed: October 9, 2023

    8.0
    Pleasant Stay in Little Rock
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was not as modern as anticipated. The AC unit was very loud.

    The property was in downtown and very well-located. I liked the breakfast options and amenities. The staff was friendly.

    Stayed in October 2023

  • Reviewed: October 7, 2023

    8.0
    Good for a one night stay.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Distance from parking to the hotel. And paying $15 to park.

    Fairly easy to get to. Liked the security of having to use your room key ti get in the elevator and parking facility.

    Stayed in October 2023

  • Reviewed: September 16, 2023

    9.0
    We’ll be back!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Check in was difficult. Only about 3 spots in front of hotel for check in & loading / unloading luggage. Parking garage 2-3 blocks away. Needed to circle block several times due to inconsiderate guests that took (2) spaces, etc. would benefit from valet staff to keep things moving.

    The attitude of the staff was wonderful, especially Clara, in the kitchen that was scrambling eggs and frying potatoes for a college soccer team. Breakfast went offwithout a shortage of any item. Good problem solving and customer service! Walking distance to great restaurants (we recommend Dizzy’s) and the Clinton Library - a must see.

    Stayed in September 2023

  • Reviewed: August 29, 2023

    8.0
    open to re-stay in case i need for future.
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    perfect structure for business trip, good location and easy to take a walk afther long drive, employers very efficients and easy breckfast encloded into room cost.

    Stayed in August 2023

  • Reviewed: August 16, 2023

    9.0
    I liked it a lot. The staff was super helpful and kind to us. I will stay here again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I think breakfast could have been better

    I liked the facilities , the staff and the cleanliness.

    Stayed in August 2023

  • Reviewed: August 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night

    A bagged breakfast was adequate, the beds were comfortable, and the staff was helpful.

    Stayed in August 2023

  • Reviewed: August 8, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Beds were hard and worn but doable

    Staff was helpful and friendly

    Stayed in August 2023

  • Reviewed: August 1, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No vending machines and nothing available in snack shop no drinks of any sort available. Pool water looked cloudy and unclean

    It’s was nice

    Stayed in July 2023

  • Reviewed: June 28, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff charged my card for the room, again, after I paid booking. Com. I have called and it hasn't been fixed.

    Location, clean and quiet.

    Stayed in June 2023

  • Reviewed: June 19, 2023

    7.0
    It was real comfortable
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Nice

    Stayed in March 2023

  • Reviewed: May 8, 2023

    9.0
    wonderful place to stay, convenient, friendly staff, excellent breakfast, super clean!
    • Leisure trip
    • Couple
    • Studio with Two Queen Beds and Sofa Bed - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the beds were so uncomfortable, I was very surprised at that.

    great the location, very clean, staff was so wonderful! really great hotel.

    Stayed in May 2023

  • Reviewed: April 29, 2023

    8.0
    I would stay there again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Breakfast was ok, but skimpy. They keep running out of things.

    Good location, good price, good meeting facilities.

    Stayed in April 2023

  • Reviewed: April 27, 2023

    8.0
    Nice but could have been better.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast was ok, but often there were long wait times for hot food to be replenished. They often ran out of food items and utensils.

    Location was good, but facilities need upgrade. Front desk staff was great.

    Stayed in April 2023

Showing 1 - 25

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