20 West Iowa Avenue, Marshalltown, IA 50158 , United States of America
#1 of 8 hotels in Marshalltown
Guests' ChoiceBased on 89 hotel reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
8.9
Facilities
8.8
Staff
8.9
Value for money
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Stacy
United States of AmericaThere was someone above me that had very heavy feet that just kept walking back and forth, very loud.
The breakfast was awesome with a wide variety of food. The staff was very nice. I asked for a fan, and they were able to supply it to me. the communication through text to see how I was or needed anything was awesome also.
Stayed in April 2024
Reviewed: February 26, 2024
Johnathon
United States of AmericaIt was great
Stayed in February 2024
Reviewed: February 5, 2024
Sumit
IndiaNothing as such
Great location, facilities, staff
Stayed in February 2024
Reviewed: February 4, 2024
Mullenberg
United States of AmericaPatch in tub was strange. Everything else was excellect.
Fresh cookies. Great breakfast. Nice room.
Stayed in February 2024
Reviewed: January 5, 2024
Scott
United States of AmericaKeys quit working multiple times . Breakfast was inconsistent.
Safe location and friendly/ talkative staff
Stayed in January 2024
Reviewed: October 23, 2023
Alejandro
United States of AmericaStaff courtesy
Stayed in October 2023
Reviewed: October 3, 2023
Grindstaff
United States of AmericaShowed some age in the bathroom shower with caulk needed...
Very helpful staff, nice facility
Stayed in October 2023
Reviewed: September 21, 2023
Delia
United States of AmericaKey cards were not working too well. Took several attempts to open room. One key didn't even work to unlock pool area.
Breakfast was great
Stayed in September 2023
Reviewed: June 5, 2023
Whittle
United States of AmericaThe breakfast was great I love bagels!!! The coffee also was great. Beds were comfortable
Stayed in June 2023
Reviewed: May 31, 2023
Angie
United States of AmericaWonderful, except hot tub was broken
All was good
Stayed in May 2023
Reviewed: May 8, 2023
Alejandra
United States of American/a
nice staff
Stayed in April 2023
Reviewed: December 18, 2022
Natalie
United States of American/a
clean an smelled inviting
Stayed in December 2022
Reviewed: November 28, 2022
Steve
United States of AmericaWe turned in a maintenance request on the first day but nothing was corrected.
The breakfast was as expected. The location of the hotel was perfect for our purpose.
Stayed in November 2022
Reviewed: November 28, 2022
Cheri
United States of AmericaCan’t think of anything.
Loved the cleanliness of the room
Stayed in November 2022
Reviewed: June 13, 2022
Norma
United States of AmericaVery noisy with kids running in the hallways. The bathroom could be cleaner.
Nice big room. Very comfy bed.
Stayed in June 2022
Reviewed: June 5, 2022
Andrew
United States of AmericaMaid service is reduced due to staffing. But, the front desk fulfilled any supply issues promptly. Our room had 1 maint issue. The deadbolt strike plate screws on the door were stripped. Made locking difficult.
The room was outstanding, large & roomy, laid out quite nicely. The staff was very friendly, helpful and courteous. The breakfast was great. They mixed up the menu which is important in a 6 night stay!
Stayed in June 2022
Reviewed: April 16, 2022
Robley
United States of Americanot working hot tub.
very nicely renovated, it was clean throughout the whole building, even the pool area was kept tidy.
Stayed in April 2022
Reviewed: April 8, 2022
Christina
United States of Americathe bed was kind of hard
very clean and staffs were really nice
Stayed in April 2022
Reviewed: March 13, 2022
Katelynn
United States of AmericaHonestly nothing.
The bathroom was so nice. The hot water was perfect. There were four towels in the bathroom too. Housekeeping only comes when you ask for it. The bed was super comfy and the room was well priced. Easily would stay here again!
Stayed in March 2022
Reviewed: February 22, 2022
Ian
United States of AmericaWhen I arrived for check in at 4pm the originally room I had selected had not been cleaned yet. The young lady at the front desk contacted the housekeeper to locate a room for me that had already been cleaned (only two available the fit my reservation). Upon getting to the room it had been clean to the sight but the bar area had sticky spots still on the countertop and the mirror on the sliding doors to the closet also had sticky spots splattered all over it. The tv mount in the room (it pivots) would not stay facing the bed or the couch when you tried to put it in place to watch it. Overall it was a great stay and none of these issues would not deter me from staying again. However, I feel that housekeeping staff needs to be expanded to get rooms cleaned prior to designated check-in time of 4pm and to make sure that rooms are cleaned to Hilton standards.
The young lady at the front desk was very personable and friendly. The bed was comfortable and the room was very well maintained. Wish the hot tub had been open but the pool was an available option which was also heated.
Stayed in February 2022
Reviewed: September 26, 2021
Mary
United States of AmericaThis is funny but I tried to open the closet door the first day and decided there wasn't one because I couldn't get it open. The next day I realized there had to be something I that space and tried again and finally got it open.
Didn't eat there as I had invitations to eat with friends in other locations!
Stayed in September 2021
Reviewed: September 24, 2021
Charles
United States of AmericaBreakfast could have been better.
Convenient
Stayed in September 2021
Reviewed: September 19, 2021
Randy
United States of AmericaBed to hard
Front desk very nice
Stayed in September 2021
Reviewed: September 7, 2021
Cory
United States of AmericaTelevision had issues losing connectivity/video.
Breakfast was good and plentiful.
Stayed in July 2021
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