20 West Iowa Avenue, Marshalltown, IA 50158 , United States of America
#1 of 8 hotels in Marshalltown
Guests' ChoiceBased on 90 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
8.9
Facilities
8.8
Staff
8.9
Value for money
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 27, 2024
Tamara
United States of AmericaThe hot tub was not filled. Main reason we chose this hotel as paid more then the other hotel option(s) in Marshalltown for this reason only.
It is a comfortable hotel and very friendly staff. Breakfast was good.
Stayed in May 2024
Reviewed: April 29, 2024
Stacy
United States of AmericaThere was someone above me that had very heavy feet that just kept walking back and forth, very loud.
The breakfast was awesome with a wide variety of food. The staff was very nice. I asked for a fan, and they were able to supply it to me. the communication through text to see how I was or needed anything was awesome also.
Stayed in April 2024
Reviewed: February 26, 2024
Johnathon
United States of AmericaIt was great
Stayed in February 2024
Reviewed: February 15, 2024
Amy
United States of AmericaThe beds are hard as a rock 🪨
It was very clean the staff was awesome the pool is amazing however the hot tub in the add isn't working didn't even have water in it.
Stayed in February 2024
Reviewed: February 5, 2024
Sumit
IndiaNothing as such
Great location, facilities, staff
Stayed in February 2024
Reviewed: February 4, 2024
Mullenberg
United States of AmericaPatch in tub was strange. Everything else was excellect.
Fresh cookies. Great breakfast. Nice room.
Stayed in February 2024
Reviewed: January 5, 2024
Scott
United States of AmericaKeys quit working multiple times . Breakfast was inconsistent.
Safe location and friendly/ talkative staff
Stayed in January 2024
Reviewed: October 23, 2023
Alejandro
United States of AmericaStaff courtesy
Stayed in October 2023
Reviewed: October 3, 2023
Grindstaff
United States of AmericaShowed some age in the bathroom shower with caulk needed...
Very helpful staff, nice facility
Stayed in October 2023
Reviewed: September 21, 2023
Delia
United States of AmericaKey cards were not working too well. Took several attempts to open room. One key didn't even work to unlock pool area.
Breakfast was great
Stayed in September 2023
Reviewed: June 5, 2023
Whittle
United States of AmericaThe breakfast was great I love bagels!!! The coffee also was great. Beds were comfortable
Stayed in June 2023
Reviewed: May 31, 2023
Angie
United States of AmericaWonderful, except hot tub was broken
All was good
Stayed in May 2023
Reviewed: May 8, 2023
Alejandra
United States of American/a
nice staff
Stayed in April 2023
Reviewed: March 7, 2023
Laurie
United States of Americawe were hoping to use the pool but we’re very disappointed that it was closed and had been closed for some time. we moved to another hotel for our second night that was much less cost that had a very nice pool and rooms just as nice and much quieter. I would think you would charge less if you’re advertising having a pool and it’s not working. also we could hear everything in our room from other rooms and the hall, very noisy, very dissatisfied I doubt we’ll stay again
it was convenient location, staff was very polite, was clean
Stayed in March 2023
Reviewed: December 18, 2022
Natalie
United States of American/a
clean an smelled inviting
Stayed in December 2022
Reviewed: November 28, 2022
Steve
United States of AmericaWe turned in a maintenance request on the first day but nothing was corrected.
The breakfast was as expected. The location of the hotel was perfect for our purpose.
Stayed in November 2022
Reviewed: November 28, 2022
Cheri
United States of AmericaCan’t think of anything.
Loved the cleanliness of the room
Stayed in November 2022
Reviewed: October 3, 2022
Joshua
United States of AmericaNot many negatives to report for this location. It would have been nice to know that the jacuzzi was out of order before booking the room, but not a deal breaker.
Breakfast was good. My son and I liked the pool. The rooms were clean and large, with a great office space for my wife to work in. The grounds were clean and felt safe, in a good location in Marshalltown.
Stayed in August 2022
Reviewed: June 13, 2022
Norma
United States of AmericaVery noisy with kids running in the hallways. The bathroom could be cleaner.
Nice big room. Very comfy bed.
Stayed in June 2022
Reviewed: June 5, 2022
Andrew
United States of AmericaMaid service is reduced due to staffing. But, the front desk fulfilled any supply issues promptly. Our room had 1 maint issue. The deadbolt strike plate screws on the door were stripped. Made locking difficult.
The room was outstanding, large & roomy, laid out quite nicely. The staff was very friendly, helpful and courteous. The breakfast was great. They mixed up the menu which is important in a 6 night stay!
Stayed in June 2022
Reviewed: April 19, 2022
Steve
United States of AmericaI don’t like the way amenities are replaced without asking for a service. The carpets in the hotel should be replaced, or at the very least given a really good steam cleaning. I would have enjoyed the hot tub but not working. Stop blaming everything on COVID!
Location was where i needed to stay.
Stayed in April 2022
Reviewed: April 16, 2022
Robley
United States of Americanot working hot tub.
very nicely renovated, it was clean throughout the whole building, even the pool area was kept tidy.
Stayed in April 2022
Reviewed: April 8, 2022
Christina
United States of Americathe bed was kind of hard
very clean and staffs were really nice
Stayed in April 2022
Reviewed: March 13, 2022
Katelynn
United States of AmericaHonestly nothing.
The bathroom was so nice. The hot water was perfect. There were four towels in the bathroom too. Housekeeping only comes when you ask for it. The bed was super comfy and the room was well priced. Easily would stay here again!
Stayed in March 2022
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