100 Commerce Street, Montgomery, AL 36104, United States of America
#15 of 62 hotels in Montgomery
Guests' ChoiceBased on 707 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
9.1
Facilities
8.0
Staff
8.9
Value for money
7.8
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Chikutye
United States of AmericaThe breakfast fell way below expectations as there was not a lot of options. Only managed to get an egg,sausage,a waffle and juice. Their breakfast menu could use a bit of updating and also they should replenish the food. Breakfast is 6 to 10,I got there around 9.30 and whatever pastries had been there were finished and they did not add any and a lot of people came in after me.
The hotel is in a nice central place with close proximity to nice restaurants and a good night life. It made for the perfect weekend getaway. Check in was fast and efficient.
Stayed in May 2024
Reviewed: April 30, 2024
Julie
United States of AmericaSome old school plumbing that was fixed.
Location. Staff.
Stayed in April 2024
Reviewed: April 28, 2024
Hope
United States of AmericaExpensive
Location
Stayed in April 2024
Reviewed: April 12, 2024
Philip
United KingdomWas charged for 3 rooms when only booked 2. Still awaiting the hotel to respond to query.
Room was comfortable.
Stayed in April 2024
Reviewed: March 15, 2024
Jennifer
United States of AmericaThe room wasn't clean. When we arrived, we checked for bedbugs, of course, but then used wet wipes on everything else. It was dirty. The remote, door handles, lamps, tables all needed a better cleaning. And unfortunately, we didn't much like the mold in the shower corners or the missing baseboard and VERY shaky shower doors. We have encountered that before at another Hampton, and we may be changing hotels as a result. Lukewarm water was not good, either. And what's this "we clean your room every OTHER day?" For the amount you charge, you really should be providing better room service. Finally, powered eggs? Rubbery sausage? Breakfast = bleh! I really miss the breakfasts we used to get at Hampton, not to mention the afternoon cookies!
Your staff is excellent. Very friendly and fast to respond at the front desk, breakfast area, and valet. We spent time visiting with a friend in the lobby, too, and encountered friendly staff again and again.
Stayed in March 2024
Reviewed: January 31, 2024
Mark
United States of AmericaGreat location. Walking distance to everything. Staff very helpful.
Stayed in November 2023
Reviewed: January 25, 2024
Stacy
United States of AmericaComfortable beds and friendly staff
Stayed in January 2024
Reviewed: January 23, 2024
Paula
United States of AmericaThere wasn’t any parking
Stayed in January 2024
Reviewed: December 25, 2023
Justin
United States of AmericaValet parking is too pricey ! No other hotel parking options were available. Parking options were street or paid parking deck. We were blessed to have free weekend parking on the street without feeding the meter during the weekend. Sofa in the room was NOT comfy at all.
Location,value, and facilities were outstanding. Had no real issues. Breakfast was super delicious. Great friendly staff. Definitely recommend staying for downtown activities.
Stayed in December 2023
Reviewed: December 12, 2023
Casey
United States of AmericaThe front desk personnel
Breakfast
Stayed in December 2023
Reviewed: November 20, 2023
Jeff
United States of AmericaBeing able to bring our dog was great
Stayed in November 2023
Reviewed: November 12, 2023
Jf
FranceUnprofessional front desk.
Free street parking in front the hotel during the week-end. Location (Rosa Parks Museum, ...). All attractions walkable. Very nice breakfast staff .
Stayed in October 2023
Reviewed: November 3, 2023
Pamela
United States of Americaroom was comfortable and spacious
Stayed in October 2023
Reviewed: October 30, 2023
Gregory
United States of AmericaThe breakfast
Breakfast a little artificial
Stayed in October 2023
Reviewed: October 23, 2023
Kathrin
AustriaSome issues with the room, breakfast could be better
Great location, friendly and helpful staff, clean
Stayed in October 2023
Reviewed: October 16, 2023
Paul
United States of AmericaThe staff was excellent. The breakfast was good. The hotel is located next to several wonderful places to visit and experience. I think it is a good place to stay. I would stay here again. Good job overall.
Stayed in October 2023
Reviewed: September 21, 2023
Lynne
United KingdomRoom needed some repairs.
Comfortable rooms and good breakfast. Friendly staff.
Stayed in September 2023
Reviewed: September 20, 2023
Margaret
United States of AmericaDrapes in the room were not hung properly. Lampshades looked crackly, needed to be replaced. Cracked paint on windowsills. I know this is an old building but all the above made the room look shabby.
location, friendly staff
Stayed in September 2023
Reviewed: August 21, 2023
Scottie
United States of AmericaThe bed was lumpy
Location, location, location.
Stayed in August 2023
Reviewed: August 20, 2023
Karen
United States of AmericaWe had to get our keys redone because it wouldn’t let us in at 9:30 PM. The light over the sink didn’t work.
Quiet, comfortable, clean, close to our event.
Stayed in August 2023
Reviewed: August 14, 2023
Christopher
United KingdomThe staff were great. Very friendly.
Stayed in August 2023
Reviewed: August 7, 2023
Becky
United States of AmericaRoom had quite a bit of dust buildup on the floors next to where the floor meets the wall. Not a huge deal but noticed it when putting luggage down.
Breakfast was great! Lots of choices to eat. Staff was always very nice and helpful. Valet service staff were excellent especially Paul! Location was great, easy walk to restaurants. Love the shampoo and conditioner and body wash dispensers!!
Stayed in August 2023
Reviewed: August 6, 2023
Paula
United KingdomThey didn’t have enough staff to have the room ready on time. When we did get in the room we were left with a dirty towel from a previous guest and no toilet roll. The bed was so old that when you lay on it your head was higher than your feet and every time you got out of bed it squeaked. The property is very old. Our room had peeling paint and rotten windows. Shower was either cold or scalding hot. We did report things and the reception staff said they would make a note of it.
The staff were very friendly.
Stayed in August 2023
Reviewed: July 31, 2023
Portia
United States of AmericaI wish it offered free parking. I wish the rooms had refrigerators and microwaves.
I loved the downtown location.
Stayed in July 2023
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