1201 Convention Center Boulevard, Arts - Warehouse District, New Orleans, LA 70130, United States of America
#62 of 172 hotels in New Orleans
Guests' ChoiceBased on 874 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.6
Staff
8.7
Value for money
8.1
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 25, 2024
Gail
United States of AmericaConfusion on where to get the elevator- this property was two buildings put together. Also the girl who checked us in had changed my request and reserved room (1 OT it 2) from 2 queens to a king and pull out sofa. We had to change rooms after discovering this.
Pool area
Stayed in April 2024
Reviewed: May 14, 2024
Kimberly
United States of AmericaOur room was right by the elevator and the head of the bed was up against the wall where the elevator was. Our heads/bed vibrated every time the elevator went up and down. Did not make for a good nights sleep. We are cruising and will find somewhere else to stay.
Staff wa nice and room was clean.
Stayed in May 2024
Reviewed: May 9, 2024
Chairat
ThailandNo
The breakfast is very good. They have a lot of variety of food and drink. It locates very close to the convention center and the outlet for shopping. The staffs are gentle and very helpful.
Stayed in May 2024
Reviewed: May 9, 2024
Chidchanok
ThailandThe front staffs
Hilton standard Location is next to convention centet
Stayed in May 2024
Reviewed: May 8, 2024
Tarek
GermanyMissing a wardrobe in the room
Location
Stayed in May 2024
Reviewed: May 6, 2024
Earl
United States of AmericaThe sheets did not fit the king mattress so every night, the bottom sheet would pull off the mattress and be a mess on the bed. Room service every other day seemed really a step down. The nightly charge of 42 dollars for keeping the car parked in a safe place seemed steep. Carpet in common areas needs to be updated.
Breakfast was very good. Staff was attentive and receptive to our questions and concerns.
Stayed in May 2024
Reviewed: April 30, 2024
Colvin
United States of AmericaThe parking
Everything was fine
Stayed in April 2024
Reviewed: April 29, 2024
Nicos
CyprusExtremely disappointing breakfast, both food and service.
Spacious, comfortable rooms.
Stayed in April 2024
Reviewed: April 26, 2024
Samuel
United States of AmericaThe $42 fee per day to park at the hotel seemed excessive. There was adequate street parking on a Sunday, but the street into the hotel was narrow and bumpy, which made getting your luggage in and out a bit of a hassle.
The rooms were large and well appointed.
Stayed in April 2024
Reviewed: April 24, 2024
Karimi
United States of AmericaIt was not easy to contact support staff from the room. I had to go down personally to the desk.
Stayed in March 2024
Reviewed: April 23, 2024
Tommie
United States of AmericaI was not informed of the incidental fees. That needs to be communicated before booking because that's an extra fee that I was not aware of
It was conveniently located, and the staff was very helpful
Stayed in April 2024
Reviewed: April 21, 2024
Nora
United States of AmericaStaff was rude
Beds, towels, and hot water
Stayed in April 2024
Reviewed: April 21, 2024
Terri
United States of AmericaFridge needed to be defrosted Tub was clean, but stained. Garbage cans by elevators full
Location, decent size room. Microwave, fridge. Free breakfast Staff nice
Stayed in April 2024
Reviewed: April 6, 2024
Linda
AustraliaSmell of what people were smoking
Good basic hotel near conference centre
Stayed in March 2024
Reviewed: March 30, 2024
Soravit
JapanThe room is large and comfortable.
Stayed in March 2024
Reviewed: March 23, 2024
Keitina
United States of AmericaHotel was a in a great location. Loved the fact that it was near the cruise ship port. Restaurants and shopping was within walking distance.
Stayed in February 2024
Reviewed: March 20, 2024
John-david
United States of AmericaNo parking areas and valet parking extremely overpriced.
Clean rooms and comfortable.
Stayed in March 2024
Reviewed: March 13, 2024
Jessica
United States of AmericaThe room I had this time wasn’t as clean as previous. The bathroom had mold on the ceiling in a few different places and there was hair and dirt between the tub and toilet.
Close to the Port. Friendly staff. This was my second time staying here.
Stayed in February 2024
Reviewed: March 5, 2024
Jennilyn
United States of Americabreakfast was crazy
Room was nice, location was perfect, loved the hotel structure and decor.
Stayed in March 2024
Reviewed: March 1, 2024
Peggy
United States of AmericaThe staff. They were so kind, pleasant, and helpful.
Stayed in February 2024
Reviewed: February 26, 2024
Mary
United States of AmericaEverything was good.
The price quote that Booking.com was different at the hotel than Booking.com
Stayed in February 2024
Reviewed: February 1, 2024
Willie
United States of AmericaThe carpet should have been shampooed and cleaned before we check in via telephone.
This year stay reminded me of the first year I stayed at this location. Everything was great except the smell of the carpet. Even though housekeeping came in and did the best they could but the next morning it started smelling again but I didn’t say anything else.
Stayed in January 2024
Reviewed: January 27, 2024
Yasmine
United States of AmericaThe bathroom was dated and felt clinical
The suites & kitchenette
Stayed in December 2023
Reviewed: January 9, 2024
King
United States of AmericaMore choices
My husband is a big breakfast eater, he was disappointed with the breakfast.
Stayed in December 2023
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