Reviews of Hampton Inn & Suites Oahu Kapolei - FREE Breakfast & Parking This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
91-5431 Kapolei Parkway, Suite 900, Kapolei, HI 96707, United States of America
#4 of 12 hotels in Kapolei
Guests' ChoiceReview Score
Based on 322 hotel reviews
8.8Score breakdown
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Cleanliness
9.1
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Comfort
9.1
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Location
9.0
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Facilities
9.0
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Staff
9.3
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Value for money
8.2
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Free Wifi
8.4
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Reviewed: May 15, 2024
Jen
Canada5 Reviews10Exceptional- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing
Wonderful clean hotel, friendly staff. Loved our stay here!
Stayed in April 2024
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Reviewed: May 12, 2024
Laura
United States of America3 Reviews10Exceptional- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Great value. Free parking. After the hustle and bustle of Waikiki, this hotel was a great change.
Stayed in April 2024
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Reviewed: May 8, 2024
Judith
United States of America1 review10“We were very pleased with our selection.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 12 nights
It was extremely COLD throughout the building.
Everything - the staff from the front deck to housekeeping/maintenance were exemplary.
Stayed in May 2024
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Reviewed: May 6, 2024
Cecelia
United States of America1 review9.0“Over nighter”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
nothing that I did not like.
I think we should have some Gluten Free Food choices for breakfast.
Stayed in May 2024
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Reviewed: May 4, 2024
Canionero
United States of America1 review10“It was nice”- • Leisure trip
- • Couple
- • King Studio Suite - Non Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
The fridge didn’t keep anything cool
Clean and there was a lot of places to eat and shop at around it.
Stayed in May 2024
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Reviewed: April 28, 2024
Michael
United States of America2 Reviews10“Best experience for someone with family and a return home.”- • Family with young children
- • King Studio Suite - Non Smoking
- • Stayed 6 nights
- • Submitted from a mobile device
Location and the ease of getting groceries during the stay. The breakfast was outstanding.
Stayed in April 2024
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Reviewed: April 25, 2024
Lauriston
United States of America3 Reviews10Exceptional- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 5 nights
There was no heat in the room
The breakfast, The employees being friendly and helpful. The shopping mall being right next door.
Stayed in April 2024
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Reviewed: April 24, 2024
Oscar
United States of America1 review10“Relaxing and comfortable stay”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 6 nights
- • Submitted from a mobile device
N/a
Professional and friendly staff very accommodating
Stayed in April 2024
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Reviewed: April 13, 2024
Etueni
United States of America2 Reviews10“Great stay in the most remote area”- • Leisure trip
- • Couple
- • King Studio Suite - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Check out time earlier than normal
Stayed in April 2024
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Reviewed: April 12, 2024
Monique
United States of America1 review10“Excellent”- • Leisure trip
- • Family with young children
- • King Studio Suite - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
There wasn’t really anything I didn’t like about it. I like everything.
Local atmosphere
Stayed in April 2024
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Reviewed: April 12, 2024
Clifford
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
If the room had drawers to put some of our clothes. Toilet had to be recaulked due to cracks and dirty appearance. The treadmills in the work out room were not running on several occasions and I had to call for maintenance service. No yoga mats to do floor exercises.
Breakfast was very good . Location to shops and restaurants excellent.
Stayed in April 2024
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Reviewed: April 10, 2024
Joanne
Canada13 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Executive King Room - Non-Smoking
- • Stayed 3 nights
No concerns.
Very nice breakfast Clean and comfortable rooms with everything you need Staff was invariably pleasant and helpful. Very close to shopping, restaurants etc. Different vibe from the huge crowds at Waikiki area which we really appreciated.
Stayed in April 2024
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Reviewed: April 5, 2024
Sheira
United States of America7 Reviews10“It was an awesome place!!”- • Leisure trip
- • Family with young children
- • Studio with King Bed and Shower - Non-Smoking
- • Stayed 8 nights
- • Submitted from a mobile device
Not enough washing machines, only 2 for such a huge hotel
Everything was wonderful staff included!
Stayed in April 2024
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Reviewed: April 1, 2024
Mabute
United States of America1 review10“We love staying at Hampton Inn for soccer tournaments⚽️”- • Leisure trip
- • Family with young children
- • Studio with King Bed and Shower - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Great Breakfast! Rooms are always clean! Awesome staff all around!
Stayed in March 2024
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Reviewed: April 1, 2024
Andrea
United States of America2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 7 nights
There was no fan for venting steam from the shower. The beds were a bit hard
The breakfast was good. Plenty of options
Stayed in March 2024
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Reviewed: March 31, 2024
Brian
United States of America5 Reviews1 helpful vote10Exceptional- • Business trip
- • Group
- • King Studio Suite - Non Smoking
- • Stayed 1 night
pillows were too cheap and too small
breakfast was great. keep up the good work
Stayed in March 2024
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Reviewed: March 29, 2024
Joyce
United States of America2 Reviews10“It was a great hotel for its value. It was a nice oasis to come to for rest each night!”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 7 nights
A microwave in the room would have been nice. Our fridge was a lot smaller than we would have expected from the price of the hotel. There was not enough handicapped parking. 2 spaces for the whole hotel was not enough. We were only able to access those spaces once during our whole trip and never at night when we really needed it.
The breakfast was excellent, good variety, good supply. You didn't run out of variety at the very end of the breakfast window. The room was exceptionally clean and roomy. The shower head in the bathroom was awesome. The beds were very comfortable. The hotel was centrally located to the places we needed/wanted to go and it was wonderful to have good restaurants and grocery shopping nearby.
Stayed in March 2024
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Reviewed: March 28, 2024
Stacey
United States of America1 review9.0“Convenient place to stay”- • Leisure trip
- • Family with young children
- • Premium Executive King Room - Non-Smoking
- • Stayed 6 nights
- • Submitted from a mobile device
The parking filled up in the evenings and sometimes it was difficult to find a spot.
Everything was great during our stay. The gym was clean, the free breakfast had good options, and housekeeping cleaned our room daily (even though their policy says every other day).
Stayed in March 2024
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Reviewed: March 27, 2024
Shelby
United States of America5 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Studio with King Bed and Shower - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Location! Location! Location! Spacious, clean and convenient. Staff was friendly and breakfast was tasty. Definitely our new go-to hotel on Oahu.
Stayed in March 2024
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Reviewed: March 24, 2024
Jonathan
United States of America6 Reviews10“Kapolei, great loaction for Hotels and pace of life.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
AC would not work properly. Fortunately, weather wasn't that hot during our visit. Parking for Hotel is shared with mall, which was not good when events were present.
Cleanliness and location.
Stayed in February 2024
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Reviewed: March 23, 2024
Aaron
United States of America3 Reviews9.0“Hampton inn suites my home base in Hawai”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 6 nights
- • Submitted from a mobile device
Don't have any complaints. Maybe add one more waffle station.. since that is popular.
We have stayed twice while in Hawaii. If you want a new clean competitive priced hotel. If you don't mind waking up and not seeing the ocean. Remember you are on a island you can be at the beach in 10 min. For us I could not beat the breakfast and free parking. The staff was great. It's also in a mall so shopping is right there and they had music on the weekends. There are good restaurants nearby in the outdoor mall. Foodland is a good place to eat at also. Hawaii is a beautiful place on earth it's great to have a home base to come back to and the Hampton inn suites is mine.
Stayed in March 2024
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Reviewed: March 3, 2024
Jan
Germany107 Reviews19 helpful votes8.0“Good to explore the island”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
AC was very cold and not really adjustable in the room (control had no effect). Windows could not be opened. Bathroom felt not really therefore. Ridiculous(!) amount of waste every day especially for breakfast. Breakfast room rather small. Unfortunately typically US hotel issues - so likely would stay here again.
We stayed two weeks on Oahu. This hotel was perfect to explore the island (all directions) and park the car for free in front of the hotel. Many options to eat and shop next door. Hotel in rather good shape for US hotels. No hidden fee. Washing/drying machines on site. Safe neighborhood. Beach with car nearby (nice: Ko Olina!) but no typical beach hotel
Stayed in February 2024
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Reviewed: February 25, 2024
Diego
Canada1 review9.0“Be back, not doubt it.”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
We did not have to visit the business area shops, and the mall. They are just a few minutes' walking distance.
Friendly staff Clean Comfortable bedding Breakfast: many options Parking
Stayed in February 2024
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Reviewed: February 15, 2024
Ronald
United States of America4 Reviews8.0“We had a comfortable stay!”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
Shower was ok, but would prefer a hand held sprayer.
The breakfast was good. Room was a good size and comfortable. Courteous staff and helpful.
Stayed in February 2024
