900 Ambassador Drive, Reno, NV 89523, United States of America
#9 of 48 hotels in Reno
Guests' ChoiceBased on 131 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
9.1
Facilities
8.9
Staff
9.0
Value for money
8.1
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 21, 2024
David
United States of AmericaNot much around the hotel (restaurants, stores, etc).
Nicely maintained hotel. Breakfast was excellent.
Stayed in March 2024
Reviewed: March 31, 2024
Kirtika
United States of AmericaIndoor pool and free breakfast was great!
Stayed in March 2024
Reviewed: March 18, 2024
Oscar
United States of AmericaThere were out of milk lol
Costumer service
Stayed in March 2024
Reviewed: March 12, 2024
Nina
United States of AmericaThere was a bag of garbage left in the hallway for almost 24 hours. It was not from a guest but appeared to be from cleaning a room. Also, unfortunately, it was Saturday night of Daylight Savings so the next morning we didn't know if Breakfast was delayed as most travelers would not be up as early. So we missed it. Also could not find the number for the main desk to call and ask about it.
Great size room, Breakfast was very good.
Stayed in February 2024
Reviewed: January 2, 2024
William
United States of AmericaToo expensive
Stayed in December 2023
Reviewed: December 21, 2023
Stormie
United States of AmericaNothing
Clean quite comfortable. Decent pool and gym space. Breakfast was good.
Stayed in December 2023
Reviewed: November 22, 2023
Kimalak
United States of AmericaSpacious rooms
Stayed in November 2023
Reviewed: October 13, 2023
Jo
United States of AmericaHousekeeping & front desk staff were GREAT. Love the breakfast buffet !!
Stayed in October 2023
Reviewed: October 8, 2023
Beth
United States of AmericaCoffee maker in room not adequate, but good coffee in lobby!
The location was perfect for visiting family in Verdi nearby. Easy access off the freeway, near major stores, and able to jump onto McCarran for access to other parts of Reno. Best of all, NO casino onsite. Room was a haven at the end of our busy days--too busy to use pool or gym! Took advantage of laundry facilities.
Stayed in October 2023
Reviewed: August 8, 2023
Dennis
United States of AmericaIt was good.
Stayed in August 2023
Reviewed: July 13, 2023
Hrdez
United States of American/a
I loved the refreshing water that was provided in the lounge area. I also appreciated that I was offered water when I checked in considering it was a very hot day.
Stayed in July 2023
Reviewed: June 17, 2023
Dennis
United States of AmericaThe handicap bathroom and request for first floor accommodations were not met. Although I was able to "make do", using the tub without any safety bars and non slip surfaces was a little scary.
Our stay was extremely comfortable and enjoyable. The breakfasts were very good, hot and just about anything one would want for breakfast was available and staff was friendly, available and helpful. The whirlpool was relaxing and parking was easy and accessible. The room amenities was excellent with lots of electrical outlets and USB ports. Plenty of work space was also available..
Stayed in June 2023
Reviewed: June 3, 2023
Joey
United States of AmericaI liked everything
clean, friendly and helpful staff! very comfortable room, bed & pillows! delicious breakfast.
Stayed in June 2023
Reviewed: June 2, 2023
Buchanan
United States of AmericaNothing !
The room was spacious ; bathroom beautiful and spacious and the breakfast area was beautifully laid out, nice variety and lots of seating for guests.
Stayed in May 2023
Reviewed: May 31, 2023
Martin
United States of AmericaEverything exceeded expectations at the property. If you want to be near the gambling area this is not for you. If you want proximity to Tahoe and the mountains, this is a good location.
Stayed in May 2023
Reviewed: May 18, 2023
Aswedeone
United States of AmericaNoisey motor running all night long outside room, breakfast was disappointing for the price of the room. Eggs were rubbery, sausage dry and tough, orange juice was slightly colored water, hot tub was crowded with 6 kids and 4 adults until the area closed
Room was clean, staff was helpful
Stayed in May 2023
Reviewed: April 18, 2023
Linda
United States of AmericaClean room, great bed and breakfast!
Stayed in April 2023
Reviewed: April 13, 2023
Gillis
United States of Americasee above
staff was very pleasant and responsive, tv needs guide/menu feature, would be helpful to have instructions for thermostat in the room
Stayed in April 2023
Reviewed: March 22, 2023
Cindy
United States of AmericaBathtub is to small for bigger people.
Everything . My family loves coming here for our vacation.
Stayed in March 2023
Reviewed: March 19, 2023
Corinne
United States of Americanothing
location
Stayed in March 2023
Reviewed: March 5, 2023
Robert
United States of AmericaI liked everything
great location with safe environment to walk dog.
Stayed in December 2022
Reviewed: March 3, 2023
Vanette
United States of AmericaIce build up in parking lot made it difficult to walk to vehicles.. more salt or mitigation of ice needed in main front parking area and outside walkways.
Staff very helpful, facility very clean daily, breakfast variety great daily, views are really beautiful.
Stayed in January 2023
Reviewed: February 20, 2023
Iris
United States of AmericaI love everything about the hotel
The property is near the freeway, rooms are clean, bathrooms were well equipped, the pool was sensational, the breakfast was a plus the server was fast at filling up the containers with food such as fruits and bacon!
Stayed in February 2023
Reviewed: November 1, 2022
Robert
United States of Americafire-alarm went off late at night fire department arrived said a broken pipe triggered the alarm there was no fire.
Indoor pool. Location
Stayed in October 2022
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